Zeigler Nissan of Orland Park Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rommi Achterhof
a month ago
I love getting my vehicle serviced at Nissan because they know me by my name and treat me right! They pick me up and drop me off at my home when my vehicle needs to stay for longer times so that I can continue working from home. They call and continuously keep me informed about the status, recommendations, and cost for anything my vehicle requires prior to doing them and they don t sell me on things I don t need. Honesty and integrity, which I highly respect! Lastly, they work hard to get my vehicle repaired and back to me in a timely manner. Kevin is my go to person and he takes great care of me and my vehicle!

  Shalonda Anderson
a week ago
not sure if Dave/David is new there but he passed on excellent service. He was knowledgeable of my questions and my time there was quick. While waiting he made sure that he explained everything to me with the wait and whatever was needed for my car services. Thank you DAVE! you were amazing

  James Carmen
a month ago
My Rogue service was handled nicely Jasmine who was very professional and great personality. I waited for my service to be completed and it was done on time. This is my second trip to Ziegler and both times were excellent. I wish I had purchased my Rogue from them in 2015 but will definitely give them a chance on my next purchase.

  Brian Bochenczak
a month ago
My over all experience was pleasant. I went in looking to buy my leased vehicle. I worked with Djamal and he asked if he could get me into a new lease with around the same payment, if I'd be interested. We agreed to terms on a new lease and away I went. Never during this process did I ever feel any pressure from him. He was fantastic.

  Stacy G
a month ago
My service appointment went very well. It was not a long wait at all. I brought my 2023 Murano in for an oil change on Friday afternoon. Jasmine made sure every detail of my appointment ran very smoothly. She made sure to let me know once I checked in that if I needed anything to reach out to her. Again my appointment went very well.Dr. Stacy Glass

  Gina Keys
2 months ago
I came in for an oil change and there were 2 recalls. It took about 1 and a half hours to check my car. The associate, Shelly, was the best part of my experience. I was there approx. 4 hours and she checked on me and kept me informed. She came to explain the diagnostic report the service people gave her. She gave me options and she was very pleasant, knowledgeable and professional.

  Brian Heckler
3 months ago
This was my first visit for service to Zeigler Nissan beyond a standard oil change, and my experience could not have been better. Adam did a great job of explaining what needed to be done, what was covered under warranty and what repairs were considered preventative. He kept me updated with text messages, and the technician even created a video discussing what was being done to my vehicle and why. Everyone was extremely professional and pleasant to deal with from Adam to the porter who brought my vehicle around for pick up. I am highly satisfied with the experience, and will continue bringing my vehicle to Zeigler for service when needed. An extra call out to Adam for being great at his job!

  Leonard M
3 weeks ago
Adam was my service technician and as before he's very professional and a nice guy who communicates very well. Love the no look for a Nissan there. The setting is very nice, professional atmosphere and comfortable

  Lisa Baer
2 months ago
Wow! The customer service at Zeigler Nissan in Orland Park is Spectacular. I made an appointment for an oil change and was taken care of by Tony Ortiz. He explained the entire process of what would take place and how long it would take and his estimate was accurate. He also showed me to the new absolutely luxurious waiting area. I had my choice of sitting in the "quiet zone" in a super comfy chair with free Wi-Fi. Or, the TV area complete with the complimentary coffee beverages of my choice. The bathrooms, were spotless. When my car was ready I received a text with a video of the work done on my car, recommendations for service, and cost. Tony Ortiz, then met with me in the waiting area to explain each recommendation in detail and answer any questions that I might have. He was so polite and professional and was able to explain everything in a way that was easy to understand . Amazing customer service AND I feel confident driving my car, knowing that it is in excellent running condition. Many thanks to Tony and the entire crew at Zeigler Nissan!

  Deborah Medina
a month ago
Tony is a very personable and knowledgeable service tech. The work onmy car was completed within an hour.My only complaint was the newly remodeled sales area/waiting area. It was horribly cold. And the coffee machine was not working.

  Ray Rivera
3 weeks ago
Best experience purchasing a new vehicle! Thank you Ashley for making the process super easy and enjoyable!!

  Shauntel Hutcherson
2 months ago
Very good service pay for a diagnostic test to make sure everything was OK with my car. Want to get a second second opinion from another place they told me so much damage was done to my car. Nissan was very friendly and patient and and understanding when I ask him, they take a look at my car again to make sure everything is OK from what the other repair shop said they did that with no problems And didn t find any problems wrong with my car but the wheel alignment thank you for working with me

  elainaxmarie
2 months ago
They righted their mistakes. After getting 4 new tires and an oil change my car was shaking rapidly when going more than 50 mph and one of my tires went completely flat. I was able to bring it in first thing in the morning. They gave us a loaner car for the day. They fixed the leak and my car doesn t shake anymore. They even dropped the car off at my work and picked up the rental car.

  Kevin Keegan
3 months ago
Great place to do business with. Please see Keith in Sales, he s a great guy and he will make sure to get you the best deal. I am extremely happy with this dealership thus far and plan to do more business with them in the future.

  Ashen SD
4 months ago
John Pullen really took care of everything and got my car back to me quickly. I have recommended him to family and friends. He really made the experience terrific. Really down to earth guy and fun to talk too. Still can't believe the deal I got on my car came out better than I expected. They got me a good interest rate and protection package that won't break the bank.

  Pooh G
2 months ago
I really enjoy Orland Park Nissan. Every time I visit is always a memorable experience from customer service to the service advisors being extra courteous. I m never disappointed when I leave there, if there s an issue or discrepancy were working hand in hand to come up with a solutionService: Oil changeService: Oil change

  Jason Poole
4 months ago
I took my 2016 Nissan Altima here regarding a battery issue and I picked up my car the next day with the issue completely fixed. They are truthful, and they even fixed a few factory recalls that I didn t know existed without me asking. Shelly was my service advisor and she is a great person to deal with. 10/10 customer service.

  Linda Thomas
3 months ago
Great Customer Service from start to finish!. Great sale from (Dan Schedler) who was polite, professional and very knowledgeable about my vehicle! He was so patient to explained the car history and report. Also, the service department (Adam) was very accommodating when I brought my vehicle in. I could'nt believe he remembered me by my name. Zeigler Nissan is such a welcoming dealer. It's like family!

  Leonard Pollard
a month ago
Great group of guys in service and honestly very understanding in most cases. Adam was very empathetic in explaining things after a recent visit and made good a few days after with my shared concern's.

  mahmoud omari
4 months ago
Always a pleasure working with the people at this dealership. Their customer service is by far top-tier. Wonderful staff and very easy and simple service with no issues whatsoever. Danny, David, Adam, and Tony are always staying on top of things and have impeccable service and I highly recommend these guys for whatever services you may need.

  Alex Griffin
3 months ago
I came in primarily for an oil change but had some tire issues as well. Staff attempted to repair tires but ultimately a replacement was needed. I was quoted for the replacement and scheduled for the next week. This process was easy and quick. I trust this Nissan dealership for all work needed on my Rogue!

  Ronda Toepper
6 days ago
I was extremely satisfied with every aspect of purchasing my new vehicle! Moe, John Vanik and Jon were all excellent!

  Omar Farhan
6 months ago
This marked my second time leasing a vehicle, and it's safe to say I was not disappointed. DJamal and the team at the Orland Park Nissan dealership exemplified professionalism and honesty throughout the entire process. They expertly guided me to find the ideal vehicle that perfectly matched my needs and, importantly, my budget. Their honesty and transparency made me feel completely at ease, and I knew I was in good hands.What stood out most was the staff's unwavering commitment to providing an exceptional customer experience. They ensured that every step of the process was not only quick and smooth but also incredibly enjoyable. Their professionalism and dedication to making this a positive experience truly set them apart.I highly recommend the Orland Park Nissan dealership to anyone in search of their next vehicle, as they consistently go above and beyond to meet your needs while maintaining the utmost professionalism and honesty. It's a testament to their commitment to customer satisfaction, and I'm grateful for their outstanding service.

  Michael Holmes
4 months ago
The total wait time ended up being about 3 hours from start to finish. The only negative aspect of my visit was not being told in advance if my part was in stock if it turned out to not be a wiring issue. While this would not have changed the outcome, it just would have been nice to have known this information ahead of my wait.

  Jennifer G
3 months ago
I absolutely love the recent experience at Nissan. The entire team is extremely helpful. Also I really liked the fact that they did a complimentary inspection on my car when I take it in for a service. I purchased my Nissan at Ziegler Orland and I will purchase again.

  Pro services and maintenance Kreugers Maintenance
5 months ago
David was amazing he fought for my service needs he went above and beyond. And got the job completed. Will definitely recommend him. Nissan was only trying to cover partial engine replacement cost and he got them to cover entire job under warranty. Engine was completed in a timely manner and he was completed upfront and very informative along the entire way. Will be definitely be back to visit David for all my service needs.

  Kyle Karpinski
5 months ago
my oil change appointment was pretty quick. the people were very friendly and understanding as I m a first time car owner, they helped and guided me in the right direction. good people, good service. thank you to everyone :)))

  Yohance Chisum
5 months ago
My wife and daughter brought our truck in for service. Kevin was very thoughtful helping them navigate the changes due to remodeling. My daughter is five and on the spectrum, so you could imagine how things could go wrong. The service team did everything they could to help their day go as smooth as possible. Kevin was very upfront on the services we needed and even helped my family get a ride home when it was determined the work would take a while. Bob did a great job on the repairs, our truck rides like it s brand new.Services: Air & cabin filter replacement, General repairs & maintenance, Vehicle Inspection, Wheel alignment

  Jim Mahalick
2 months ago
Nate the salesman who helped me did a great job of helping me find the right car. I also got a fair amount for my trade. I would for sure return to Zeigler Nissan of Orland Park for a future purchase.

  Gerardo Vargas
2 months ago
my past experiences taking my suv for service it wasn't as pleasant as this last time. Before I was on the waiting for atleast 3-4 hours it was just a ridiculous waiting time with no updates on my car. Now I think the manager changed everything which is great now I could check on KY phone te status on my suv I love it. THANK YOU SO MUTCH