Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
SimbaRally 7
4 months ago
Good price, good work,will be coming back more often when work needs to be done. Rebuilt my crf250 ,which haven t seen in running for 5+ year in no time keep up the good work Charlie
Mark
3 months ago
So I bring my son's mini bike up there to get a new chain put on the guys were awesome very nice an went the Xtra mile to get it done an actually had to modify so the part would work properly like it should would highly recommend this shop they know what there doing an there very nice
Andre Henley
2 years ago
This is a great shop to get motorcycles repaired. The guys are quick and the work is good. They replaced tires , brakes and my recently burned out clutch. So I wanna send my gratitude through review. Thanks Again Charles and the crewServices: Tires, Engine repair, Brake service & repair, Oil changeServices: Tires, Engine repair, Brake service & repair, Oil change
Problem Child On 2
3 years ago
This place was great! It s hard to find a good motorcycle shop in the greater Chicagoland area and this was the perfect fit. Charlie was great to work with, got me a good deal and did great work with my new handlebar and wheel replacements. I ll definitely be coming back here for any future bike work.
Mike Kaufman
9 months ago
My bike sat for 10 years and wouldn't start. I called Cycles and the were able to get me in the next day. They rebuilt my carb and sorted out all the bugs. It only took 2 days and I was riding. I appreciate their work and it was an all around great experience.Service: Carburetor cleaningService: Carburetor cleaning
Nick Pehlke
7 years ago
I went there with high hopes as I was recommended to this store by cycle gear. I went to get my tires changed and both tires were put on backwards l. I caught the rear tire right away and had it switched and I didn't notice the front until I got home. I called up and asked about getting the front tire switched because it was put on the wrong way as well. He said it couldnt have been because he installed it. Once I got back up there charlie was yelling in my face on how he didn't mess it up and that it was the previous shop who must have put the tire on backwards and also my fault for not marking the rim. He would not let me talk and explain how there is an arrow on the rim as well as the tire that marks the rotational direction. (Posted pictures of this) The worst part of this all was my rim when I got it back. The paint is all chiped and there's gouges around the rim. I brought my rims in all polished up since they are (were) in immaculate condition and now they look like they were curbed. Also got them back covered in grease like they dumped a whole tub of grease on them. I would not recommend at all.
Rod B.
a year ago
Great hidden gem for motorcycle repair! I had no clue that they were up and running doing quality work. If you have a bike, give them a try! Fair prices. Convenient location. They will even come pick-up your bike for you . I'm satisfied. Will use them again.Service: Oil changeService: Oil change
Alan Jimenez
11 months ago
Brought my bike in for tires, brake fluid service, and diag a fuel leak from the carb. Quick turnaround time bike was done in a day. Pick up the bike everything appeared good besides my new white wall tires being absolutely filthy I would never return a bike like that to a customer if it were my business but whatever. Next day bikes still leaking fuel so I take it back and they rebuild the carb a second time. I go pick up the bike after he lost my number for several days and they can t find the keys. But when I go back to get it once again a mechanic pulls out the original invoice from the first time with my number on it so don t know how he lost my number? Sure enough bikes just sitting outside with key in the ignition, great. Go back home next day still leaks fuel, now claims I just need a whole new carb. They diagnosed it needed a rebuild twice and now it needs a new carb? Doesn t seem like much diagnosing more parts changing than anything. Safe to say I m NOT taking it back there and taking my money elsewhere. Do yourself a favor and listen to the bad reviews, wish I would ve. Especially since he responds to bad reviews in a negative way instead of offering a solution for both parties.Services: Carburetor cleaning, Tires, Brake service & repair, Oil change
checho petatan
2 months ago
Worst place to get a bike fixed they don t know anything about bikes and the guy with rotten teeth has a bad attitude thi idiot broke my dual carb
Justin Robinson
3 months ago
Not the best place to go very unprofessional. Not even sure if the fixed the issues with my bike just rain the cost up
Lyndonta Davis
5 months ago
I took my mini bike in for a tire change, when I got it back the chain was very oil and loose took it for a test drive and my clutch was making a loud noise I called them back and the guy on the phone was getting an attitude with me he was so busy trying to talk over me I couldn t tell him what was wrong with it lazy establishment will not recommend.Service: Tires
Gary Cook
a year ago
Had a leak I couldn t figure out on my 1985 FXSB Low Rider. Charlie and stayed on it until they found a hairline crack in my primary cover. They welded it up and now no leaks and the bike actually shifts better then when I brought it in. If you need bike service, give Charlie and his gang a try!!
Chris Bartlett
a year ago
I stopped in here needing help with a tire; they took care of it on the spot, and they certainly didn t over-charge me. The guys that work here are friendly and knowledgeable. I ll definitely be back.
E Silva
2 years ago
I have been waiting to receive my crankshaft before writing a review, but I haven't even been able to get hold of the guy that deals with the cranks. Apparently there's only one guy that deals with the cranks and he only works about 3 days of the week. I sent this about 3 months ago and a couple of weeks ago I finally got a hold of the guy and he said it was finished and ready to ship. I called again a week after and one of the brothers said he was waiting for information from me to send it out, so I gave him my information and another week has gone by. Haven't received anything. Called them and the guy is not in again... Doesn't answer his personal phone either. I wanted to wait until I received my crankshaft before writing a review because if the quality of work is good then I don't mind the poor communication or time. If I ever receive my parts, I will update my review accordingly. No point crying over spilled milk....Have a blessed day Service: Engine repair
Marco Ceja
a year ago
**STAY AWAY FROM THESE SCAMMERS AND LIARS** Went in to buy some tires for my bike, they didn't have anything in stock and had to order some tires. Before I walked off the property I found the tires way cheaper shipped to my home. I went in to ask for a price match and or a refund. They gave me a really hard time from the start. They would not price match at all and tried to say the payment was already processed after only 5 min. I didn't know a transaction could be processed in less than 24hrs. They must have their bank on speed dial. They said they could not do anything at all to refund. Couple minutes later they gave in and issued a refund (that wasn't possible). But they wanted to charge me a 10% processing fee. I didn't even argue. Obviously they need it more then me. Maybe they'll use it to freshen up their disgusting shop. STAY AWAY FROM THESE SCAMMERS AND LIARS. Can't wait to get the response from the owner stating they have no record of this transaction as it seems to be a trend lol!Service: Tires
Colin Joseph
3 years ago
This business is simply amazing! The best bike repair shop I've ever been too. I brought my yz400f in hoping to get it to finally run and they got it done in a day. They adjusted the valves and put on the new carburetor I bought. The customer service was great. And the price was fantastic. I couldn't say there was a single con. The people are great! So thanks guys for helping me out!Services: Carburetor cleaning, Engine repair
Kevin Lage
a year ago
I loved their shop, the place is so cool! They got a dog and some fish and you can chill on the sofa and watch tv. Chuck put new brake pads, front and back, on my bike and a new clutch lever and brake lever in less than 20 freaking minutes from walking in the door.
AceDotExe
2 years ago
I'm gonna keep it a stack, I recommend going anywhere else besides this place. Gave them my '98 CBR and had my frame cut off because these idiots couldn't get a bolt out and had to replace that myself, my carburetor was cleaned only to find out there was rust there this entire time (He could have told me this and I would have cleaned it out and returned it) he cleaned my carbs twice and you had to see the rust in there before even filling it back up with gas. Just horrible experience with them waste of money.Services: Carburetor cleaning, Electrical repair, Engine repair, Battery
Kena Creal
2 years ago
The owner Charlie is a scammer and liar. He had my sons 4 wheeler for 1 year claiming to have waited on a part from China. He s very aggressive with his lies. His shop has a stray dog that looks like it s rolled in oil. I literally watched him answer calls telling customers lies about his identity saying he was not in the shop. My sons bike never got fixed so he says and we negotiated a buy out. I believe he repaired my sons bike and sold it for more value. I will never refer or use this dirtbag ever again.Service: Engine repair
Ramzi Akhras
3 years ago
Charlie and Scott Jr. were great to deal with. They fixed my son s ATV within a few hours from the day that I brought it in. The ATV had been out of service for 3 years and they got it back running in no time at a very reasonable price with great attitude and honesty. I found my new shop for any and all ATV services. Highly recommend them.
Ronald Booth
3 years ago
Where do I begin started out on the phone with these guys Charlie and Scott had great customer service finally sent my motor out to them and they did complete the job in a timely fashion. They return my rebuilt motor to me within a few weeks time back in 2019 went to break it in and followed all the break in procedures Charlie advised me on and the motor blew up before the 1k mile mark. I called them back and they were happy to take the motor back and take care of it for me so I pulled it and sent it out again this is where the headache begin as soon as the motor got there they said they would have it done in to weeks But they claim it was a issue in finding the right crank mind you sent them my rebuilt motor that had just blown up from them around Fourth of July weekend 2019 and didn t receive it back until feb of 2020 as soon as I get it back in feb I install purchase new oil cooler and all new parts for my bike oem parts take the bike out in a 50 degree day so it s cold out ride about 50 miles motor blows up again this tile blows a hole in my case I call them up they were glad to take it back again this is still feb I just received confirmation back for shipping back to me and it s now aug of 2020 now I know it s a lot of things that has happen a pandemic and all hit my motor is still not fixed so I have to eat the $2,100 I have spent with them and then the brothers Charlie and Scott become very unprofessional and wanted me to pay more money for something they never really fixed in the first place and just kept putting it off on me. All I have to say is please don t spend your money with these guys your gonna take a loss in the in they say a 30 day warranty which they may honor but it is not quality work at all and the level of respect is not there nor communication skills I repeat please do not spend your money here beware your gonna lose in the end I wish I could give zero stars. Then owner goes back and make me seem like a liar with his response to my review 4 mos yea that s how long it took them to send it back again first day the bike was out it blew up on a 50 degree days I say again to anyone reading this review do no business with them they are very unprofessional there is no communication and poor workmanship if you been in the business for 40 years we should have been able to come to a agreement or even Charlie give me a call in a timely fashion not months later and say hey man we can t find cases it s back ordered I ll cut my loses on this one but best believe the complaint is in with bbb and really look at the engine reviews on here everyone says the same thing poor quality, no communication and poor work. These guys definitely screwed me out of $2,150 bucks but karma does come back around. Not a honest shop here by any means Charlie or Scott neither have a honest word coming out of there mouth. 8/18/20 Update received motor today trashed oil pan busted update to cycles r is the driver said it was loaded on the truck that way and they have photo of when it was loaded in there facility from your company that s when it was out in your area I m 8 hours away from you so it was t in my hands when they loaded and took the photo or anywhere in my area at least the freight company does there job crazy thing is how can you respond here to try to protect yourself but when I called you guys were so busy your about to dig a hole for your self keeping going I ll release the shipping company email and photos for reviewService: Engine repair
Joe Martinez
a year ago
Had a brand new Linhai 300cc got no spark. Charlie got My Linhai 300cc picked up same day I called and figured out problem with in a day. Got My service on Linhai 300cc on future needs Awesome job!!
Ryan Kleffman
3 years ago
Just got back from getting my tires and oil changed for my CTX-700. These guys are all very professional and offer good prices for their services. I absolutely recommend them to anyone!!! Thank you again!!!Service: TiresService: Tires
Pedro Dominguez
3 years ago
Worst shop and experience ever. It took them over 6 month to get my engine back and that was after a number of calls and threatening with legal matters. Well after getting back the engine had the local shop install the engine just to find out that they used a different year cylinder head, my bike was an 08 gsxr and they used an 04 gsxr head so the exhaust manifold are completely different called Charlie and was hanged up on and avoided. So finally found a shop that could modify my exhaust manifold which by the way because they are made from titanium are expensive and hard to find someone to weld that stuff. Finally put everything back together and the engine started right on up. During the break in period and 50 miles into it notice that there is water getting mixed in my oil. To everyone please stay away from this place. Charlie and his brother Scott hare a rip off and all they do it s lie and steal from the public. I placed a complaint with the BBB and a small claim with the state. Also even the company that they use for transportation let me know that they are shady and give everyone the run around I was given a tracking number by Charlie that never existed and was told that when I called the trucking company.08/18. They really are ripping people off. Of course you had to deal with me for 2 years it took you that long to return my engine which it was not even done correct. I have everything documented and pictures to go with it. If I m wrong why does your shop keeps getting complains and bad reviews. Sounds like you must be ripping other people off. Charlie is a crook and the whole shop sucks. If any future customers want to see all of the emails and pictures I will be glad to show them. Oh also from the trucking company they use.
Kenneth Carmack
3 years ago
Terrible to say the least. I sent a crank in for an exchange, sent me one back with good journals, but the primary drive gear was chewed up. Had to fix it by hand witch took over 3 hours.Then I notice they sent me the wrong bearings.He ordered them thru his cousins dealership in the area, saved me a few dollars but I had to mail him a money order. He did ship my package till he almost had the money order. Took at least a week longer than it should have. Now I'm sitting here waiting on them to open and see how they are gonna handle this. I sent him pics of the crank where the damage was, he still hasn't responded about that.
Matt Kenny
4 years ago
I tried this place after referral from a neighbor. Charlie and his brother Scott worked on a 250cc Yongfu Scooter. They were able to identify problem and get the Scooter back on the road quickly and at a fair price. They also provide a pick up and deliver service with their driver Frank who is very friendly and easy to work with as well. I also like that fact they that were very patient with me and were able to answer all my questions I had regarding my scooter.
Nate 3
3 years ago
I just want to thank Charlie and his staff for the phenomenal timing and quality of work that was done on my bike in an efficient manner. It was my first time I have a 600cc bike and I dropped it off I m the morning and before 2:00pm I was picking my bike up. If I need any work this is where I m going Period!!!
Tony Ramirez
5 years ago
DO NOT TRUST THIS SHOP AT ALL!!!!Scammers i called to get a quote on getting my starting clutch change I had the parts it was just labor 150$ well they take my bike they call me because I got the wrong parts okay fine They bring my bike with everything unbolted pieces hanging bringing everything on a box saying do not lose anything not professional at all bringing my bike in pieces bolts missing parts missing brand new clutch parts missing they said I had credit with them to call them and they will pick up my bike to get the service they do not gave me my money back, I been trying to reach them and no response straight voicemail and text to the guy that pick it up and no response.
Mike Lopez
3 years ago
First off. Maybe they sell few engines there or there. But got one off ebay. Install. Had it dyno tune and the motor weak. There guy on local gsxr team that hasn't shown up all year cause they have his bike for repairs. Month ok but whole summer. That insane. plus other reviews on here about engines not done right. Good luck. Maybe there good at dirt bikes but not major work
Jacob Hamilton
2 years ago
Just took my 2003 Crf150f here for a new rear suspension installation. Charlie and the Boys did a great job. Highly recommend for affordable quality repairs on motorcycles and atvs!Service: Steering & suspension repairService: Steering & suspension repair