Bavarian Auto Werke

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James Bente
a month ago
I had my Z4 serviced in anticipation of summer driving fun, and I could not be more pleased with the service and pricing. In my opinion, it is the only place to get your BMW serviced. Great, fast, and trustworthy service performed by a BMW certified mechanic, at a fraction of what a dealership charges. A real gem for BMW owners.

  BA M
a month ago
I Highly recommend Bavarian Auto Werke. I have a 2014 435xi BMW that Bavarian Auto have serviced for years after my warranty expired. Excellent customer service and trustworthy!!

  William
3 months ago
Customer service is horrible. Owner knows, but does not care. Over priced service and a misdiagnoses.Don't tell them that you don't want them to do the work, they will make you pack up you're parts and push you out the door. Never again, total waste of time and money!

  Kevin Hunter
a year ago
Let me start by saying I was a Little skeptical off the beaten path in the corner of a business complex. But Wow took my 7 series there with transmission issue Mechatronics to be exact called a couple of other places to get repair quotes you would have thought I told them my car had small pox as fast as they got off the phone with me lol called spoke with Emily very friendly and very transparent with everything did the work and warranty it ,my car is shifting so fast now like it did when I first purchase. Thank you Bavarian Auto Werke I will be bring my car back for any work I need and also referring my friends also ******Service: Transmission

  Ira McCray
a year ago
I highly recommend Bavarian Auto Werke. Brought in my 2015 BMW X3 with a check engine light and they fixed everything! The truck is running like a champ now. Their great service and follow up is impeccable. This will definitely be my go to place from now on!Service: Engine repairService: Engine repair

  Alan Holman
7 years ago
This shop was recommended to me by another BMW owner. My repair came in %40 cheaper than the dealership while still using genuine BMW parts. The difference was that Bavarian only replaced what needed to be replaced instead of the BMW way of just replacing an entire system. Smart repairs beat expensive repairs every day. Going back for my next service, definitely!!!

  Victor Trevino
7 years ago
Specializing in BMW &Mini, this is the only place I bring my 328. Ryan, the owner, is a former BMW head mechanic & an expert on these cars. He will make repairs at a much less costly rate than the dealer, & will send you back to the dealer when he knows it's a covered repair rather than charge his clients. Ryan and wife Emily own the business, and they are friendly, accommodating, & very knowledgeable. The service here is outstanding. I highly recommend Bavarian Auto Werke!!

  Arthur
2 years ago
Had my 2011 328xi here twice so far. First time for a footwell module replacement and coding and once for a full transmission replacement. When I took my car to a nearby dealer in orland park for the transmission and the dealer wanted just above 9000 for the transmission or 7800 just to replace the mechatronics..... no thanks. Bavarian Auto Werkes was able to find me a used transmission with almost half the miles I had on my original for 1/3 of the price for a new one from the dealer installed.Both times I have been here were pleasant experiences and there's nothing negative to say, they are polite, knowledgeable and transparent with costs and what needs to be done.For anything I don't feel comfortable working on myself I will continue to bring my vehicle here for service.Services: Transmission, Electrical

  mohammad sayes
6 years ago
If you want someone with the expertise of the rigid soulless dealer, but you also want them to be helpful and human. This is the place to go for your BMW. I had lighting issues with my 750LI along with a few other electrical issues and I had them done at 50% of the dealer cost. And funny thing is that the dealer was going to fix (replace) the wrong thing! You walk in greeted with a genuine smile and when I came to pick up my car I was greeted with the adorable cottonball (their doggie). Great experience in all aspects and highly recommend!

  Erielle Espina
3 years ago
Took my 2006 bmw 325i for repairs last year and they did a great job! My car still drives/runs great, and it feels like new. They have great customer service and answered any questions I had.

  terrell liberty
2 months ago
They are very professional and very nice and I recommend them to anyone and they very professional work

  Charles Bellefontaine
8 years ago
I moved up to Northbrook, IL. I tried to find someone to work on my BMW up here. I've been to two dealerships and a private mechanic who specializes in BMWs. Maybe Ryan,and his wife, raised my expectations so hi that nobody else can match them. I had bad run in after another. I will drive over an hour each way to just to have this family work on my car. They are both polite, friendly, and I have NEVER gotten my car back without it fixed. I have never had to call him back to tell him that I am still having issues. I have always felt that his prices were fair. I felt that he treated me professionally and made me feel confident in his abilities. IF you have a BMW, take it to these guys. Far cheaper than the dealership and he knows far more than any other mechanic. For the record, they are 7-0. I have three BMWs. Seven major repairs and no complaints. Thank you to a great husband and wife team!!!

  Rick Bossen
6 years ago
During my first telephone contact the receptionist made no effort to understand my windshield issue. Since Bavarian Auto Works doesn't replace glass I was given the bums' rush ["I'm sorry I can't help you" *hangup*]. She never found out I also needed a good deal of repair. Sadly, I won't be calling again because she was so rude and abrupt.

  Trust Me
9 years ago
Well I have to say at first I was slightly skeptical about this place partially because their title says Volkswagen and Audi not sure what's that all about. However they do work only on BMW vehicles and other brands such as Mini and Rolls Royce. I must admit the service was fairly quick and top-quality they're mechanic Ryan definitely knows what he's talking about. They do want to get paid for every minute they work on your car but it's definitely worth it and cut my bill in half compared to all the other places. The lady that answer the phone she is unusually upbeat but if that's the worst I have to deal with I'll take it ANYDAY! My M5 is running like new and still terrorizing the highways. I will definitely come back if I need to and recommend to who ever drives a BMW and has issues.

  Jason Ortega
8 years ago
If you are just looking for a general inspection of your vehicle it will cost you $130.00... something they didn't tell me. A BMW dealership will offer you a free 32-point inspection regardless of where you purchased your vehicle. Simply call and make an appointment. Your welcome

  Suzanne Adamic
7 years ago
Took my car here after the original (high-end luxury auto) dealership butchered a 'repair' that originated from their shop (the dealer, not BAW). Vehicle was unsafe to drive (how about the steering rack was not bolted to frame?) , enuf said! Ryan and his delightful wife allayed my fears AND more importantly, **fixed my car as if it were his very own**. I would trust these people with my life. Which, essentially, I did. Told everyone I know that has BMWS (like, all of the doctors I work with) to come here. Oh, and the prices? 100's if not 1000's less than a BMW dealer. The "diagnostic fee" goes towards the repair cost. Love these people, THE END.

  ROADAPPLE756
7 years ago
I have been taking my 7 Series there since 2012. Professional and courteous, and the prices are always fair. My car still runs like new with 180000k on it! They are the best.

  Karl Schmidt
3 years ago
If you have a BMW, this is the only shop you should bring your car to. They are family owned and care about doing a good job. They are fair, honest and always do their best.

  Katrinia Berry
3 years ago
They do not allow you to bring your own parts. They want to add a mark up on parts and the labor.I meant exactly what I said. There are several location that stand behind their work which is labor only. The company in which you purchase the parts have a warrant for the parts especially during these unprecedented times when people are trying to save money. Those are the companies that I prefer to support.

  Eng. Alaa Karaja
a year ago
Had very good experience here.. they kept me informed about the car issues and fixed them in a timely manner. Final cost was similar to the original estimate.

  Matthew Englehart
a year ago
Great prices and good work - I will never use the bmw dealer again

  bob villa
2 months ago
Did an awesome job on my vehicle.

  Ron Kuzur
a year ago
First time owner of a BMW which I bought used but had I checked out here and was pleased with the great service and attention I received hereServices: General repairs & maintenance, Vehicle Inspection, Auto maintenanceServices: General repairs & maintenance, Vehicle Inspection, Auto maintenance

  Nathan Mainor
a year ago
I love the customer service from Ryan and Emily. They make all of my issues with my mini disappear with a simple appointment.

  Rose Jackson
2 years ago
They do good work and prices are way cheaper than the dealership. The customer service can be improved.Service: General repairs & maintenanceService: General repairs & maintenance

  Eugene Sadler III
4 years ago
Great service. I asked to speak to the mechanic to answer a few questions, he was readily available and their prices were not bad.

  Ed Lichtenstein
2 years ago
The owners wife is the receptionist scheduler she is the most unfriendly receptionist I ve ever met the owner performs the work has absolutely no people skills you always feel like they re doing you a favor by working on your carServices: Electrical, Oil changeServices: Electrical, Oil change

  Robert Gault
7 years ago
Simply......can't say enough about the work the passion and the attitude. Nothing better in my twenty years of driving BMW's.

  Otis Dalton
2 years ago
Great experience they did a great job on my car and they were very helpful and friendly

  Tim Wells
3 years ago
Overall Service is great. I still recommend this place over Bmw any day.