Butitta Auto – Oregon
4.4 (182)
1007 Pines Rd, Oregon, IL 61061
(815) 732-2887
greatwater360autocare.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ben Crosby
3 months ago
We recently had new brakes and rotors installed on our Dodge Charger at Butitta Brothers in Oregon. The mechanics did a great job on the car, and everyone there was very friendly and helpful. We will definitely be back the next time our cars need to be fixed.
Soren Cates
a month ago
Nick was helpful and communicated well. We had a bit of a struggle to get some necessary parts, but we were able to work around that and they got us back up and running.
Andre Puseman
2 months ago
I had my 2008 Silverado in for a fuel pump change. Nick and his crew did a fantastic job. Some of my evap lines and other components had damage due to corrosion. They worked through some adverse conditions keeping me informed through pictures and phone calls throughout the process. They had much more time into the job than planned and Nick still charged me a reasonable rate. I would highly recommend Butitta (GreatWater) in Oregon, IL.
Covia - Oregon Plant
4 months ago
I brought my daughter's car to Butitta Auto for service. Although the car was under warranty (Car Shield), as is often the case with warranty companies, they made every effort to avoid covering or completing the repairs adequately. However, Butitta Auto exceeded my expectations by not only handling the warranty company but also ensuring that the repairs were covered and executed correctly. Thank you all so much for your exceptional service.
Jacob Hanlon
5 days ago
I received a detailed explanation of the issues with my vehicle and a realistic breakdown of the fixes that are import and which ones are fine to wait on.
Julie Brechon
4 months ago
I called to get 4 tires replaced and the job was done by 10 a.m. the following day! Not only that, it was cheaper than quoted! WIN! WIN!!! I would definitely recommend Butitta Auto!!!
Miscellaneous Muzik
2 years ago
The prices were reasonable and they got me into the shop same day. I was also told that the repairs would take 45 minutes, well I was in and out in under 35 minutes. Very accommodating, friendly staff and a must visit if you're looking for an oil change.Service: Oil changeService: Oil change
Jason McRoberts
4 weeks ago
Amazing service! Got the job done on time and I paid what they quoted me! Thanks Nick and crew! Will definitely recommend and use them again.Service: General repairs & maintenanceService: General repairs & maintenance
Tim Crosby
4 weeks ago
Visit was great, fixed issues with my vehicle and my wife's vehicle and everything is running fine now...
Nathan Massie
a year ago
I have never had a mechanic be so straight forward with me before. I have had a lot of car work done here and they ve always come through for me. Ethan is a great manager. He s understanding, reasonable and extremely helpful. If you re in the Oregon area, don t pass over these guys. They re fast and well equipped to handle all of your vehicle repairs. I can t recommend them enough!
Jordy B
a year ago
They got me in super last minute and got me out of there quick! I was really impressed. Typically I work on my vehicle myself but for the times I cant I'll definitely be using them again. Plus the price was very reasonable. I was expecting to spend way more then I did.
T Smith
7 months ago
I wouldn t trust this shop to change my gas cap after the experience I had with them. Took my acadia in because I had a tire with a slow leak. I knew I had a slow leak because my fully functional tire sensors were telling me the tire pressure and I saw a 5 lb. Decrease in pressure overnight. Told them I most likely needed the tire plugged. I also asked for a tire rotation as well. Dropped the car off at noon on a Thursday. Told me I needed 3 new valve stems and I agreed to that service as well. Car wasn t done Thursday night. They sent me home in the shop truck. Heard nothing all day Friday. Friday at 5:05 I showed up and was told my door modulator had gone bad and I would need to go to Ken Nelson and have that replaced. I now have non working sensors and a service brake light on and I guess it s my problem now to go pay to have someone figure out what they screwed up. So yeah a tire business that can t handle a tire rotation. Would not recommend. Stay away.Service: Tire rotations
Charlie Schaefer
3 weeks ago
I loved this place for ten years. New ownetship. Won't be going back.
Robert McGhee
a year ago
Just wanted to say the Guys at Buttita did an awesome job! They checked up on my car after the work was completed and were very pleasant to deal with. I will not hesitate to use them again! I am close to their location and I am disabled and they returned my car to my workplace. Thanks Fellas! Great place !Services: General repairs & maintenance, Steering & suspension replacement, Wheel alignment, Auto tire replacementServices: General repairs & maintenance, Steering & suspension replacement, Wheel alignment, Auto tire replacement
Joyce Krizsanitz
a year ago
Have taken several cars here. Ethan is always very good at communicating the status on our vehicles repairs and will notify us up front with the cost and he will shop around to find the best price on replacement parts. Very knowledgeable man and very friendly. The rest of his team are very friendly and also do a great job. I will continue to give them my business and reccomend them to others.
Edgar Ferrer
a month ago
Excellent service once again on my returned visit! The best customer service personnel in Oregon! A+++ Amy at the front desk is absolutely awesome and knowledgeable at the same time. Service: Auto maintenanceService: Auto maintenance
joel
4 months ago
some minor problems easy to work one or two things needed work special shout to nick very easy to tallk to great person every time i called
Melody Whelpley
a year ago
We are new to Oregon and discovering Butitta Bros was a great find. Their customer service is beyond reproach. All the work I have had done on my car has been timely, reasonably priced, and expertly done. I highly recommend them.Services: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change
Katie Schaeffer
a year ago
I went in for an oil change and they found the problem with my exhaust. A week later I had the exhaust fix, they were honest with me from the beginning and told me it would be an easy repair unless they found otherwise. It did end up costing me more than quoted which is absolutely fine. They stayed all day up until the last minute to get my vehicle fixed same day and back to me asap. They really are a great group there. I appreciate them so much.Services: Exhaust, General repairs, Auto maintenance
Debra Vandolah
4 months ago
Needed brakes all around - they got me in right away and got it all taken care of. Very friendly
Trevor
a year ago
They looked over my vehicle with a fine toothed comb and brought up some issues that needed attention. They were fair and honest and treated me with respect. The work was performed exceptionally and quick. I recommend Butitta Bros, Oregon IL location and will be bringing my vehicles back.
Don Boebel
a year ago
Ethan was able to get my old truck in for a water pump and oil change. I was able to drop it off on my way to work and when I got off work they had delivered it. The online pay was easy and convenient. The work was top quality and service was beyond top quality.
Janet Goldsworthy
10 months ago
Butitta had great quick service. The technician (Derek) was very friendly and did such a great job. Would recommend this place to anyone needing auto repair.
Steve Akker
4 months ago
Excellent service and courteous staff . Would highly recommend !
David Llanas
a year ago
Really enjoy the personal care my vehicle and I get from Ethan and his crew. They are very accommodating to my schedule. It makes it a easy choice when my vehicles need service.Services: Exhaust, Auto engine tuning, Auto tire replacement, Oil changeServices: Exhaust, Auto engine tuning, Auto tire replacement, Oil change
Stephanie Reitzel
2 months ago
Absolutely love this place! They are absolutely wonderful!
KEVIN O'BRIEN
a year ago
I've been taking my car their for many years. The car is usually ready when promised, unless they have to wait for parts. I usually get the car back the same day. Their professional, conscientious and the work is excellent.
Matthew Smith
a year ago
Excellent experience. Had a leaky tire and dreading the hole in the sidewall talk. Dealership couldn t fit me in so I called Buttita. Got me in right away, very personable and professional. Turns out it was just a valve stem issue. In and out quick and done right the first time.Service: General repairs & maintenanceService: General repairs & maintenance
Carole&Skip
8 months ago
They were the only shop we went to that thoroughly inspected our car and gave us the real reason we had a problem with our suspension. We had them fix the problem and we are happy.Services: Steering & suspension repair, Vehicle Inspection, Wheel alignment, Auto tire replacement, Oil changeServices: Steering & suspension repair, Vehicle Inspection, Wheel alignment, Auto tire replacement, Oil change
Shayne Kraucunas
3 years ago
I have been going to Butitta Brothers for a year now. Ethan has excellent customer service! Always gets me in at my convenience. He is very knowledgeable with my vague descriptions of the problems i endure w my car. I would recommend anyone to take their vehicle here. Quick, friendly, and thorough!Services: Tires, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Air conditioning, Battery, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Air conditioning, Battery, Oil change