O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cody Richardson
2 months ago
They helped me out! .gave me a lift and got me to the store to get the parts I needed to get up running again .back on the road good staff!

  Michael Kaiser (Fatrat)
2 months ago
The store can get anything for my boat. They got me a new starter that Wilson don't even make anymore, awesome and courteous helpful solenoid end up going out first time out only because it wasn't heavy duty,but that's okay.

  Johnny DAndrea
2 weeks ago
Cool Crew as always upon walking in and they can find a Part you need if they don't already have it in stock. If not Quick Shipping the very next day

  Kaitlin Seals
a year ago
Customer service is amazing. I had to get parts for my car and the guy took the time to explain how things worked and what I needed to do. I am not a car person and I really appreciate the effort he made to help me understand better.

  Michael Noble
9 months ago
Had a serpentine belt go. They got me the right part I needed quickly. Friendly service.

  Tim Key
a year ago
We are on our way home to Bowling Green Ky and we hit a deer. The staff at O'Reilly were amazing in helping us get what we needed to change the radiator thank you so very much!!!!!!!!!!

  Mathew Barber
a year ago
They never answer the phone when you call... I've had them order a part and they never called me when it came in... every time I go in there to get a part they never know what they are doing like they have no knowledge of car parts so I give this place 4 thumbs down and a negative 5 STAR RATING!

  Linda Schnell
5 years ago
We bought a 'new' fuel pump in an already opened box. We called and expressed our concern because it was missing pieces that the box said was included.. They assured us that they were all that way and it would work. We changed the pump and nothing changed.. Tested it and found it was junk.. Had to return the part for an actual new pump.. They cant seem to get anything right there.. I would recommend going ANYWHERE but here!

  Zac Tarr
2 years ago
Poor service. First they sold me the wrong belt and over the phone said I could pick up the correct belt. There was no need to bring in the other. I asked them this specifically but when I arrived they refused to issue a refund or belt exchange without the receipt and the incorrect belt. I would advise going to napa. Better service and better parts even though it cost a little more

  Troy Drumheller Sr
3 months ago
The employees are very helpful

  Chris Stoody
6 years ago
The only place i shop for my auto parts. They are fairly cheaper than the other places and very reliable. If they don't have it they will get it in the store by 7:30am the next morning. They are very knowledgeable people and I don't go to any other place but just to them for most of my parts.

  Ken Maxwell
8 months ago
I won't buy car parts from them but do get tools and exseserys

  Charles Vincent
3 years ago
It was wonderful there my parts came in on time like they said they would and had everything I needed to get my customer's vehicle back on the road!!! Bery respectful people

  Mitch Fickling
a year ago
Very helpful crew. Long hours make it easy to shop there.

  Tara Evans
2 years ago
Always very helpful. When I ask where to find something, they walk me to it, not point me to it. It's personal service

  David Hongsermeier
4 years ago
Very awesome place workers are very knowledgeable and take their time to make sure they know what your needs are

  Melvin Arrington
a year ago
Excellent service, friendly assistance through out the store

  Kenneth Hayes
2 years ago
I'm a car guy and spend hours on this store. They even humor me when I get off onto telling stories from when I was younger. God I just realized I'm getting old

  Jo McGlothlin
7 years ago
The Olney Illinois parts store is awful. Sells you the wrong part then refuses to exchange them. Repeatedly claims to "test your ignition coil only when it's hooked up and still running to check and see if that's why your vehicle isn't running " you can get better advice from a ouiji board

  Jennifer Williams
5 years ago
Awesome customer service! The best auto parts store around! Can't beat it! Plus they give a veterans discount. Truly the best!

  Kelly Rymer
4 weeks ago
Got the parts i needed

  Becky Anthony
5 years ago
Brian was wonderful. Gave honest answers and common sense approach. Had what I needed in stock. Highly recommend.

  Patrick Ford
5 years ago
Great place to go get parts very friendly outgoing and do what they can to get you the parts on time if they don't have them Patrick Ford Olney Illinois

  Hop
3 years ago
Have a wide variety of parts and accessories for your vehicle. The staff seems to be knowledgeable also which is something not every parts store can say anymore.

  Tammy Bacon
9 months ago
Excellent service from Johnathan, appreciate all the help.

  Patricia Potts
5 years ago
They were great. They priced matched on my car battery, put it in and even reset my system that had messed up by taking the battery out.

  Heather Atchison
2 years ago
Lil over priced on stuff you can find at Walmart. Good customer service tho

  Faron Britton
a year ago
These guys are always willing to go the extra mile for you in Olney, Illinois....

  Kenneth Wheeler
2 years ago
A typical box store no one knows anything if not on computer what happened to a parts store where ya walked in with old part and guy behind counter knew what is was

  jimmie kinkade
7 years ago
Extremely helpful and can order about anything you need within a couple days.