Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Felicia Magnificent
a month ago
I tried to hold off, leaving a negative review because in the past, they have provided exceptional work and I wanted to give them the opportunity to correct issues. However, this time it has been very disappointing from the customer service to the actual work performed itself. They replaced both a front and rear bumper on my 2013 Chevy Malibu. After they replaced it the trunk no longer opened the way it did before the repair with just a push of a button they blamed it on the age of the Malibu and then said they could fix it but it will cost about $40 for one possible cause or $400. Not only that they didn t try to match the paint as best as they could or explain anything to me when I picked up my vehicle, it was just placed outside. I tried to make an excuse it was raining but that doesn t justify anything. They gave me the key took the deductible payment, and that was that.There was no customer service in regards to showing what was replaced, explaining what they did or anything.I understand that issues can arise, and I believe in giving an opportunity to correct them. However, the $40 or $400 charge to fix the trunk, coupled with the missing bolts and the overall decline in customer service, has left me dissatisfied . I tried reaching out multiple times, but the communication with Jon yielded no resolution, and the confusion with the office manager only added to the frustration.Overall, I am highly disappointed and would no longer recommend their services. The service is nowhere what it used to be.
Jason Morris
5 years ago
Car looks great.Update: Dropped by in springtime and spoke to the owner about some 20+ large rock chips that occurred over the winter months on the repaired area. I know rock chips happen, but these were 3X plus the size of normal rock chips and the paint is flaking around them. After looking at my car, owner said he would look into it and call me back, then he ghosted. Now the clear coat is failing on several areas of the repaired hood. After less than 1 year, I'd expect better results from a $99 Maaco paint job.
Grace Milnamow
a year ago
Stelton did an amazing job with my car after it was rear ended! They were extremely responsive and answered all of my questions regarding insurance and timing. They also completely cleaned my car before returning and were extremely friendly. Highly recommend to anyone in the Oak Park area!Service: Body & TrimService: Body & Trim
Laura Lopez
3 weeks ago
I have gone here a long time. The ownership has changed but they have retained the staff and they re all really friendly and pricing is reasonable.
L Deathray
a year ago
I pushed in a tail light when backing into a parking space. The McGrath Mazda shop said they couldn t do it and fed me a story about how difficult Mazda made it to repair it. He handed me a card with a number and said to mention him. This guy figured out a way to do for $250 which is way lower than the $500 most places will charge you. I went to Stilton instead after being pleased with a previous experience.I payed less than $75 at Stilton. No stories, no lies, no taking advantage of me for my ignorance of car repair. Oh! And they bugged out a scratch too.Stilton from now on.
Kaylan Conner
a year ago
Stelton Motors did not disappoint! I don t normally write reviews but I felt like I MUST for Stelton. Got into a fender bender in October. My insurance assigned me to Stelton. I called them, they asked me to come up and get it looked at. The owner came out and looked at the damage and said he would get me in in early December. I didn t mind waiting a little longer because my car was drivable.I dropped my car off on the agreed date. Super convenient there s Hertz rental car next door. The customer service was top notch at Stelton. They were communicative through the whole process. My repair took 2 days!!!!!!! It was also cleaner than when I dropped it off. I believe they also buffed out a few script he s and dents. Really above and beyond stuff. It s definitely the best experience I ve had in any auto shop.Service: Body & Trim
Keith Fuller
a year ago
They worked on my wife's car as part of an insurance claim. They went above and beyond and repaired some minor adjacent prior damage at no charge. They are really trying to earn your business.
John Robinson
a year ago
Stelton Motors is truly a trusted partner. Had an accident and State Farm referred me to them. They did an amazing job with a quick turnaround time. They know what they re doing and they have great customer service. Thank you, Dan and team!
David Krzemien
2 years ago
Had my front bumper and hood dented and scraped by someone that backed into my car while it was parked on the street and brought it to Stelton Motors. They did a phenomenal job I couldn t tell where the damage was before and it looked brand new and the paint matched perfectly. The service was quick and professional and will definitely go back here in the future if I ever have to again!Services: Painting, Body & Trim
Edna Carreon
3 years ago
Their customer service was excellent. I dropped off my car on Friday evening. I got my car back the following Friday evening. I was able to get a car rental come pick me up and drop me off some. They are services were on time. Their work was excellent my car looks brand new. Also I was able to drop off my rental at the shop and an enterprise picked it up without me having to wait for them. I mean just everything they did was excellent.Services: Painting, Body & Trim
Melody Brown
4 years ago
I've used Stelton 3x and have had stellar experiences with the work AND customer service. Today, I stopped in because my sunroof was leaking and water was everywhere. Without question, or appointment, they fixed the leak at that very moment! They knew exactly what was wrong. The process was quick, painless and not to mention, extremely inexpensive!! I'm never taking my car anywhere else!
Bill Wilson
5 years ago
Can't say enough good things about my first experience here. They sent a mechanic to where my car was disabled (only two blocks away, but still, not something lots of places would even think of doing), got it running to get to shop, and once they had part, fixed it in half-hour for less than the original estimate. People were business-like and efficient. Would definitely recommend if you're looking for a place to get your vehicle repaired. They appear to be a body/collision shop primarily, so check to see if they do the kind of work you need, but if so, I would recommend giving it a whirl.
Victor Martin
2 years ago
I brought my car (a 2016 Audi) in for an insurance repair after a fender bender. The shop owner was not very friendly and rather disinterested. However, that's not my complaint.When I picked up my car -- post repair --the appolstery, dashboard, and carpet were covered in dusty hand and footprints. Also, seatbelt caps were removed and left on the floorboard. All of this still was not enough to cause me to complain.My disatisfaction is due to the fact that this repair was completed only six months ago and the paint on the repaired area is already beginning to flake off. Draw your own conclusions.Services: Painting, Body & Trim
Steve Ryniewicz
6 years ago
We've had a few cars repaired at Stelton Motors. They do a great job and charge a fair price. Dan is very helpful and will work with you on the particulars of your insurance (or out-of-pocket) and fix your car right. I highly recommend!
ron peleschak
6 years ago
I do not have much experience ( sound of me knocking on wood ) with body work.Totally treated as family when I came in for an estimate and when dropping off car and picking up car. I would recommend for any body work. Both my wife and I were impressed with the car when picking up, it was like they detailed it.
Janice McNeal
5 years ago
This was my first time doing business with this company but decided to go with them after reading the reviews and I must admit I was and still am very impression by not only the professionalism but also the quality of their work. I will admit my car has never looked so good and I m proud to have gone with Stelton Motors. I will More than likely do business with them again in the future.
Bill Kalbac
5 years ago
The work on my car was good. However, they left the inside of my car a mess. White dust covered the inside of everything in my vehicle. They also took my ice scraper and I later found that many of the breath mints in my center console where missing, which tells me that the technicians were rummaging through my belongings. I would only recommend this place if you remove all of your belongings from your car before bringing it up and if you plan on having it professionally cleaned afterwards.
Margaret Carlson-Lane
5 years ago
I had a dent on my car that was starting to rust. Stelton Motors were the right choice for the job. Very impressed! Exceeded expectations big time. I would highly recommend to anyone needing body work.
Louis Newman
3 years ago
Very trustworthy family owned and operated business. I highly recommend. Denny is an upstanding businessman. I'm moving in to the city but I will return to his shop if unfortunately I need more repairs.... At least I'll know I'm in good hands.
Ray Markos
3 years ago
You can trust this place with your life. My car was reborn. They are friendly, honest, thorough, quick and their prices are fair as well. Thanks for your incredible work.
Daniel Diamond
6 years ago
Stelton Motors have worked on our cars for years. They do great work for a fair price. If you want a job done right this is the place to go.
Navin Emmadi
12 years ago
Had a problem with my license plate screws being stuck. They were very friendly and professional, fixed my car very quickly and at a reasonable price. I'm happy.
Freda Lynette
8 years ago
I almost cried when i saw my car. It looked brand new. It didnt look that good when I bought it. Very friendly and professional. My car was actually ready a day early. Very trustworthy and highly recommended
Ted Christou
9 years ago
Had multiple dings and chips on my vintage convertible. Body restored to show room condition. Very happy with the final work and the final bill.
Hannah Boudreau
3 years ago
Everyone at Steltin Motors was wonderful!!! The went above and beyond and did fantastic work! I HIGHLY recommend them!
John Johnson
5 months ago
Great work as well as the staff
Davonda Dobyne
a year ago
Got my car fixed after an accident. Great work and timely
phyllis frick
8 months ago
Super fast service and great prices!
David Radzialowski
6 years ago
Great service and quality work. I'd definitely give them my business in the future.
Jonathan Miano
a year ago
Timely, professional, and quality service. Staff is honest and approachable.