O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Doe
2 weeks ago
Awesome customer service very knowledgeable. Would definitely come back and shop here. Very friendly crew.

  kevin s
2 months ago
Don t call and say your in way for a battery in 5 minutes then get there so you don t have to drive all over to hear oh my boss just sold it. My cards now cut up Autozone it is !!!

  Maureen Vopinek
6 months ago
I stopped in to get some power steering wheel fluid. I had no idea what I was doing. Roberto hooked me up and even helped me add it to my vehicle. My car was so happy with the new fluid. It drove great. Thank you!

  Frank
a month ago
Not enough help; had to walk out otherwise I would spend 2 hours waiting to get help.

  Claudia Ward
a year ago
If I could give a zero, I would! My husband and I brought in my car to have the battery tested. If we needed a new one, we were going to buy one here. The associate that was "helping" my husband handed him the battery tester because he didn't want to come outside because it was "too dark outside". The parking lot is very well lit! We are NOT auto repair experts! Why would we be servicing our car? How would we know what to do? The associate never came out to help us, so my husband went back in and returned the diagnostic reader-battery tester..whatever it's called, and we jumped the car again, and drove to another place. Don't go here.

  Chris Veldhuizen
2 years ago
I needed to get my car battery checked. Called O'Reilly about 9am and found that there was no need to make an appointment and no wait. Came in about 30 minutes later and met with Ivan. He had me pull the car to the curb, diagnosed the battery (which was bad) and swapped it out for a new one in minutes. Batteries nowadays are in a fixed price market. It wasn't a deal or overpriced. It was the same price as everyone else's 3 year battery. Best part was dealing with a really nice employee and getting great service.

  P. Lorraine Smith
2 years ago
I put air in my tire and lost the cap . I went here to get another one. The salesman was very helpful and kind. He went above and beyond, in my opinion. He came to my car, took another cap off to check the size, then after my purchase, put the old and new one on. Simple process that he didn't have to do. My experience was wonderful. I will definitely go back.

  Gerome Waller
7 months ago
Pick and fast service don't hardly be crowded I never went in and it was crowded if you live in Orland Park

  tony boloni
a year ago
I used to go to this place all the time the staff was always so helpful and knowledgeable. Today, I would not step foot in there to save my life the staff is rude and not knowledgeable. The markup is just ridiculous on the items. They used to have such wonderful knowledgeable managers like Sam Scott the other Scott now they got guys like Angelo and John who would rather be more confrontational than helpful and are garbage. Steer very clear of this place.

  Ed S
2 years ago
Came in one afternoon and was interrogated and almost was refused to have my brake pad replacement warranty honored by an African American female employee. Don't know if she still works there or not but I would have never purchased the replacement warranty if I knew I was gonna be given a hard time in the future!

  M J Cuela
a year ago
They sometimes have things AutoZone doesn't have and other car stores. Sometimes, the prices are a bit better too. You just have to shop around and ask for pricing. Pretty decent store and have good selections of autoparts and miscellaneous things you might need for your car.

  Charles Hammer
5 years ago
If it wasn't for the phenomenal staff, I wouldn't have even left a review. Had a very I formative conversation with one of the cashier's here. It's people like the one I spoke with that keep me coming back to stores. Friendly workers are the key to success! KEEP IT UP GUYS!

  Rat Fink
a year ago
So going to O'Reilly's almost got me a visit to the dog house. Was on my way home from work and the wife text me where I was at. I told her I was stopping at O'Reilly's. She went ballistic. I couldn't understand for the life of me why. Got home, she started to tear into me until I was able to show her it was an auto parts store. Laughs were had at that point. And the store had what I needed. All was well. Update, still as good as always. Typical parts store. But they tend to always have everything I need. So I'm still ranking them 5 stars.

  tamer elmaraghy
a year ago
I don t think people like their job over there , no one greet you , price don t match , you ask for products on the shelf they tell you we don t have it . Very much they re careless.One star it too much for this place

  Gregory Jackson
6 years ago
Staff is friendly and helpful. Been going here for years and will go no place else. They honor their warranty's and try to push people in the right direction if they can. Price match any place around locally.

  Bad Forbiznez
5 years ago
Most of the time these guys r topnotch. Sam, Scott w/beard, Diane r the breast. But Sat morn crew jesus n other scott def 2nd stringers. I called other Scott in the morning ask them if they had extractors for a rusted stripped bolt he said yeah somewhere I said what I'd like to know how much they were he said they're like 15 25 bucks. I took uber there n cheaest set is 30 bucks. I axed jesus a question n he gave me attitude. I wouldve been nice if other scott had walked 5 feet to look at actual prices.

  Michael Kimmer
3 years ago
great customer service and pricingwas good & installed the new parts onthe vehicle. NO PROBLEM... I will buyfrom them again

  Matman B
6 years ago
Great place for auto parts in oak forest scott is very helpful on getting you the right things for your car with fast ordering O' Reily auto is my number one go to local auto parts store.

  Carlos Rami
4 years ago
Very friendly!Very helpful! I give 5 starsClaude and Alexis are the guys to talk to!!Keep up the good work!

  Lotus Racer
7 years ago
Horrible Staff except for Big Mike & Samantha, they seem to be the only people that care!This store is why I go to competitors, if the good employees aren't working!

  D B (Dezzy)
4 years ago
Friendly staff had everything in stock good prices also would recommend this store.

  DrIsa Jones
7 years ago
ABSOLUTELY COURTEOUS.VERY PLEASANT.GREAT TIMING AND DEMONSTRATED A FIRST COME FIRST SERVED.VERY HELPFUL IN SUGESTION(S) AND I RECOMMENDED MY FAMILIES AND FRIENDS .THANK YOU ALL.....

  Mike Rozwalka
3 years ago
Very helpful people they are also very well educated on automobiles and you can actually help you find the part you're looking for

  Darryl Buckner
11 months ago
Thank you guys for your professional service

  Don Edgren
2 years ago
Usually they've been very helpful. This time not so much.

  Ronnie Dixon
3 years ago
They are customer friendly and usually give you the right parts.

  Jerry Marquardt
4 years ago
Everything was okay except the checkout line being a little obscure. 4 of 5 stars rating.

  Dan
4 years ago
Staff was helpful but had attitude. Fair prices.

  James McManus
3 years ago
They had the part and I was able to finish my my project. Great!

  Leslie Barrios
6 years ago
Went in a few minutes before they closed and they were still very friendly and helped us out right away