Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robby Rozay (RG3)
2 months ago
The quality of service exceeded my expectations. Exceptional customer service at this location. Jose was knowledgeable & patient, helping me choose the best services needed for my vehicle. Top quality maintenance. No pressure to add additional options. I was informed every step of the way & had a stress-free experience!
Angie Harris
2 months ago
My husband and I brought our truck in for an oil change. The oil change was great. The breaking of the air filter cover was not good. THE STEALING OF OUR GOLF UMBRELLAS WAS NOT GREAT AT ALL!! THEY will steal out of your vehicle, break things and not tell you. DON'T GO HERE! I spoke with Hosea the manager who informed me that he can 100% guarantee me that no one stole our umbrellas because he doesn't hire thieves. I told him he can only guarantee 100% that HE didn't steal the umbrellas. He argued me down that absolutely no one there took our umbrellas. I informed him that absolutely no on has been in our truck since we were there. I can 100% guarantee that. SOMEONE THERE TOOK OUR PROPERTY!
Dolly Craig
2 months ago
The young came to my car to inquire about the service I needed and proceed to let me know tht hell need to do a break inspection to determine if the break fluid needs changing very friendly and knowledgeable also the gentleman tht ck me out was courteous, he informed me of next service that will be required for safety of vehicle ref. to the break service done on my car. Totally the care and service was great...
Aisha Ja
a month ago
Tony CSA is amazing he took the time to explain everything related to my service. Jose the store manager leads an efficient and professional team and I highly recommend you visit this location
Gabby Trueba
2 months ago
Fast and efficient service. My car is driving extremely smooth thanks to Jose and the crew. I paid a pretty penny but it was well worth it!
Love U More
4 months ago
On December 1, 2023 after running errands In Tinley Park, IL, I took my Lexus to the Jiffy Lube on 5401 159th St. Oak Forest, IL for an oil change.I m questioning if they actually provided any of the services that I paid for because once they pulled my car out of the bin I checked and there was no washer fluid in the cylinder.I went back inside and the manager said that they don t have to top the fluids off although the receipt says filled . I informed him that there was no washer fluid in there at all.He asked the staff if he added washer fluid and the staff admitted that he didn t add any fluid yet it was checked off on my receipt. Therefore, I questioned everything that they checked off on the receipt.I was allowed to go in the basement to see the cameras and I could see the guy with a canister standing over my car but I could not see him actually pouring any oil nor do I know for sure that anything else was checked.This is a shady practice so this is why everyone needs to be alerted.I ve been to other Jiffy Lubes in Chicago in the past, yet there was no record of my car ever being serviced at any location which is odd.Years ago the same thing happened at the Country Club Hills automotive center with a different car.All of the boxes were checked off as if the task were completed yet when I opened my car door, it had not been vacuumed. Therefore after bringing it to the attention of management, none of the services had been provided so they refunded my money and they gave me free car seat covers and they actually provided the service.The moral of this story is to actually stand there and watch them perform the services so there will be no doubts.
David CASILLAS
a year ago
These Men are the Best! I trust them fully with my Ford Mustang. I recently had the Oil and Filter changed. I trust them to inform me on other needs for my auto. In addition, In recently had a tire low on air due to a nail. I stopped in and the guys quickly aired it up as I was able to drive over to the tire dealer. That was great service in time of need. Again, I appreciate these guys and will continue to support my Local Jiffy Lube. You guys are awesome!
Lea G
3 months ago
The service was excellent! Finally I received the reason why my vehicle constantly lost oil.JAMES IS A VERY KNOWLEDGEABLE MECHANIC.THANKS SO MUCH!!!
The Ceo
2 months ago
The 2 guys stayed late to ensure that the vehicle was ready and in a safe condition to release back to me, and gave clear recommendations on other possible issues that need attention, that were not related to the repairs
Vijay Nayee
2 months ago
The manager is very Rude and he doesn t know how to speak customer,they are throwing my car key and key is broken and they start to fixed but doesn t work well and when I called him and he started arguing and he said get out my store,call to corporate to complain and don t come back my store he is new I m going same store about 5 years old customer I seen many manager change and this guy he is name Hojake or I don t know real name but how he can talk to a customer he is not own he is manager so I prefer to not go to the store again and let s people know and I m stee write to email to corporate
Your Mother
a year ago
This is the place to go. Long time customer. This is my Dodge Avenger. His name is Vengey. He is my emotional support car. (My mental health pretty much relies on it.) I love my Vengey so dearly. This is the only location I'll ever take him. Great service every time. clean restrooms, they've got a place to sit where u can watch them working on your car through the window. Great management. always quick service. and very willing to explain any questions you may have. I trust this place with my Vengey. NOW, THAT says something.
Carla Abram
11 months ago
Very knowledgeable staff! They teach you everything you need to know about your vehicle (pertaining to fluids being low or anything they ve assessed) have ya in and out! Love this location and visit anytime my vehicle needs to be serviced! Also very nice staff! I needed air in my tires and walked in and asked if they could give me air! They put air in with no problem and didn t charge meServices: Tires, Steering & suspension repair, Oil change
Eduardo Anaya
11 months ago
After visiting this jiffy lube in Oak Forest I was beyond pleased to say the least! I pulled up and was greeted immediately by Jose (manager) and he displayed a high level of professionalism and expertise. I mentioned that I needed an oil change and I also needed my AC looked at. Jose walked me through everything he had done to complete the services required to get me on the road. The team he worked with was lightning fast and very friendly. You can tell they work great together and enjoy it. Overall I would recommend this location to all local residents ! Not only because of the service accuracy but because they know how to treat their customers. I will be returning in the future for any all work I need done on my vehicle .Services: Air conditioning, Oil change
Clark Bickart
a month ago
Very informative on what's needed but not pushy, trying to get more money out of you. That's what made me go back for brake work.
Shequilla Echols
5 months ago
If I could give no stars to the location I would . They have displayed very poorCustomer service with resolving an issue that I have with honoring a discount agreement they have with shells . After several emails and visits to the store no one can properly assist me .
Tiffany Gibson
3 months ago
I always go there for service I feel they are very nice and professional so I feel I can trust them
Marvell The Great
2 months ago
Best customer service at this place! Jose was a big help in helpin me resolve the issues I had with my vehicle!
Jose C
2 months ago
Jose and his team did an excellent job on my car that you for your customer service
Portillo Yarbrough
2 months ago
Jose, the manager, took excellent care of my car. Will only bring my Mercedes to this location
Tamaya P.
5 months ago
Very nice costumer service from all employees and got the job down in a good amount of time!
Zaklina Karbarz
10 months ago
Used to come here a lot, no issues, that changed today! Waited almost an hr that had someone that Came after me go ahead of me ... and said the car bring worked on in my lane will take another 20 mins or so! No thanks, pulled away, will be going elsewhere.
Sharleatha McKinnie
10 months ago
My experience with this Jiff Lube location is professional and with great Customer Service. Thumbs up to this Team! I will be back! Ask for Mikeil he's the man with great knowledge!Service: Oil changeService: Oil change
Angel and Manny Mech Techs
11 months ago
After many years of searching Oak Forest for a trustworthy and reliable place to get my oil Change I finally found the perfect location. The customer service at this location is outstanding they don't pressure people into buying things that are not needed but do present a thorough inspection report Thank You Jose and Jiffy Lube
Indian Chief Bam
a year ago
The guys are nice.... I just don't like the fact that we still have to get out of our car while they do things. At Take 5, we can stay seated in our car. That's important because these guys are dirty and greasy from working on cars all day. No one wants that in their car and on their clothes when we get back in. But other than that, great service. Good guys.
Shailene Otero
2 months ago
The manager was very knowledgeable and well spoken.
Mikey Borden
a year ago
Kind staff, clean waiting room, and fair prices. I got my fluids checked and filled, my oil changed, the corrosion taken off my battery, my tires filled up, and a bit more, and it took maybe 20 minutes tops, but I don't even think it truly took that long. Thank you Stephen O., Daniel L., Alberto R., and Jeffery K. for taking care of all my car needs, and special thanks to Matthew B. for working fast and being kind while doing it.
Nicole Kalvig
3 years ago
Wow was I impressed with this location's efficiency! I had taken my husband's car to a different location and it had taken an hour for an oil change. The employees at this location worked like a well oiled machine... pun intended. They got me in and out real fast and were friendly the entire time. I think the manager I spoke to was named Bill and shout out to him for the great work he was doing to motivate everyone.
Jacquez Sewell
a year ago
This place broke my anti freeze reservoir and don t want to replace it! Everything on my receipt says all was fine when I bought it in! When I called the store to tell them what happened the so called manager Joe (complete joke) immediately start spilling lies stating that no one touched that area like I wasn t watching them the entire time and it s marked on my receipt that it was serviced. When I stated this Joe then stated that he viewed the cameras and he couldn t see anyone breaking it and all the guy did was fill it up! Then told me if I have a problem contact corporate! Don t worry sir I will with my lawyer and the voice Audios of 3 other store managers at jiffy lube stating that if I had any bad leaks like I have now it would ve been documented on the receipt which it wasn t! See ya in court Joe or your bosses!Service: Oil change
Cola Chelsey
10 months ago
This recent experience was not as great as my first experience. My not understanding the need to be in my glove box for an oil change. And also didn t even put the stuff back inside the glove box but gave me my car back with the stuff scattered all over the front seat and the floor. Completely unacceptable.Service: Oil changeService: Oil change
Kimberly Nowacki
2 years ago
I will never go to another oil change place again. The employees are not only professional, but they are friendly too. I recently stopped for an oil change and noticed a piece of metal hanging near my muffler, they were more than happy to take a look at it and there was no extra charge dor them to remove a rusted out heat shield. 5 stars for exceptioal customer service!Service: Oil change