Service Center at Toyota on Edens

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark D
5 days ago
I was just in for a brake inspection, David Grimes was amazing to deal with. One of the best customer service interactions I ve had in years!

  Alexa Forman
4 months ago
I want to thank Ambrose Exposito, Parts & Service Director, for his excellent customer-centered service. And a big thank you toTom Morris, Service Advisor, for his honesty, integrity, attention to detail, and for always putting the needs of his customers first. I have great confidence in this team.

  Jamie California
4 months ago
Definitely avoid! I only came here once, 2 years ago, and they gave me a lengthy list of stuff to be done on the car. I only needed oil change and tire rotation but they didn t rotate the tires claiming the studs and lug nuts all need to be changed! I just drove away and went to another service center and they got my tires rotated and were honest about one single lug nut, only one lug nut needed to be changed and Toyota on Edens wanted to charge me for all lug nuts and all studs good job Toyota on Edens.Two years later, I still don t need to change the wheel studs!

  Amber Smith
a month ago
David Grimes was my service representative at Edens Toyota and he did a wonderful job addressing all needs/concerns with my tacoma. Good place Great people!

  Beth Romero
a month ago
Stay away! Very rude, refused to take care of an issue under warranty. Went to Arlington Toyota instead - which has awesome service!!!

  sam
a year ago
Can't complain about the service, they showed me some problems and gave me prices if I wanted it fixed then. This was a lot easier than a local mechanic that simply starts adding extra stuff on to make money.

  sathya ram
a year ago
I live up north of Northbrook IL. But I still travel to Northbrook Toyota dealer for services on my car.Few visits now , this place is better with service on my car like changing break pads, rotors ,Good part is Tom Morris , I meet here takes care of my vehicle services, recommendations. He applies discounts without me asking for or giving copies.Sure I will keep coming here

  Paul Agronomoff (Paulie A.)
2 months ago
Absolutely wonderful placeFriendly people in the service and sales departments.

  Migdalia Hernandez
3 years ago
I was very satisfied with my visit today, Reggie was very helpful. He informed me what I needed done on my vehicle and helped me when I called him last Friday , about a engine light I got, he told he couldn't be sure of the problem until he seen it, but he asked me if I got gas recently, I said actually yes he told me check and make sure I locked it correctly that may be your problem. Sure enough it was. Thank you Reggie

  Richard Coleman
2 years ago
The steering wheel on my RAV4 was oscillating and pulling to the right whenever I took my hands off it. My service advisor, Michael Reyes, and the technician, Frank Aguilar, did a great job diagnosing the problems and fixing them. Driving home afterwards I could see that the issues had been completely solved. Thanks, guys!Services: Tires, Wheel alignment, Brakes, Oil changeServices: Tires, Wheel alignment, Brakes, Oil change

  Molly Bernard Patoff
2 years ago
Nothing makes me happier than seeing these humans when I need help. Trust me when I say this!!! Every single service member is beyond kind (I refuse to go to Park Ridge because of the treatment to females in general.) An amazing staff that is there for you no matter the question asked or the task at hand. Let this be your place

  Cathy Carroll
a year ago
Great customer service and thorough mechanical repair for my Toyota Camry. They squeezed me in on short notice and performed top notch repairs.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Daniel Fogel
a year ago
A little aggressive on the recommended service. Friendly people. Will be much better when the new building is completed

  Joe Degnan
2 years ago
Great experience, came in for an oil change and within about an hour I was out the door.

  Ron Mangas
4 years ago
Good service and Toyota Location, but the waits can get long at times.

  Alisa Lewin-Waldman
3 years ago
Clean, quiet, COVID-19 practices safe courteous

  Peter Noceda
3 years ago
Like any other service place.Quick fast and done.

  Dan Grin
a year ago
Wasted time and greased carpet as a bonus