Berman INFINITI of Niles Service Center

Reviews

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  ben prete (Benjamin Prete)
4 months ago
I've been a loyal customer of Infiniti auto service for several years, and each visit reaffirms my decision to choose them for my automotive needs. The cornerstone of my exceptional experience has been Lee Zarras in the service department. His unparalleled kindness, punctuality, and dedication to providing the best customer service are truly remarkable.Every interaction with Lee is a testament to his professionalism and commitment to excellence. He consistently ensures that all services are completed on time and with the utmost care, making each visit smooth and stress-free. His approach to customer service is not just about meeting expectations but exceeding them, making you feel valued and respected almost like royalty.I strongly recommend Lee Zarras at Infiniti auto service to anyone seeking top-notch automotive care. His ability to deliver consistent, high-quality service is a rare find in today's fast-paced world. If you want to be treated with kindness and professionalism while receiving the best service for your vehicle, Lee is the person to see. My unwavering satisfaction over the years is a testament to his exceptional service. Thank you, Lee, for always going above and beyond!

  Quepasodeo
6 months ago
Please stay away from this dealership. Went in for a casual car wash and the service consultant Lee Zarras became confrontational due to filling out a most recent survey and not putting in a 5/5. Why would I fill out a survey of 5/5 if the work was never completed the first time, come back to get it completed, essentially wasting the customers time, and somehow is my problem? Wont be coming back due to safety reasons from the service consultant. Go to other dealerships who act professional and non confrontational towards the customer.

  Uits Services
a year ago
Service was quick hassle free. In and out in no time. Will definitely recommend these guys.

  David Carrion
10 months ago
Expensive