Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kyle Shelton
2 years ago
We came in with a tire we thought would work for our vehicle; they quickly determined our tire had a hole in it right at the rim line where it could not easily b seen, they also determined they had a used tire in storage that would work for our vehicle, and tire rim mount n balancing would only cost us $40 payment, after suffering with a dry rotted tire for nearly 8 months preventing us from driving the vehicle outta town it was nice for Birch's to put a professional, speedy end to our crisis and get us back on the road again after so long. Would definitely recommend them for my vehicular needs and trust their input and suggestions as far as what to do to do it right on my wheels!!!
Tony Mason
3 weeks ago
Great repair shop. Awesome people and service.
Emily Leighty
a year ago
Updated 7/29/22- we still love Birch's auto. They always give great service when we're their and I feel like they care about my safety and car reliability more than making money from me. Everyone is always so friendly. Thank you!Birch towed my car from probst auto body and fixed it for like $400 less than what I was expecting. Brought it back in for an oil change a few weeks later and they warned me my battery was low and old and put a new one in while I was there.Quoted me consistently $100-200 less for stuff I've needed done to my car than Pennington Ford. And their quote price doesn't double after theyve done the work, like Pennington Ford.
Richard
2 years ago
Great service! Very patriotic thankful and respectful towards our US Veteran's. Very respectful towards our men and women in law enforcement as well. Very very nice place to visit and just spend some time talking to the staff. Top Notch!
Crystal Biddle
4 years ago
We just got a flat 2 hours from home with our 2 kids and dog in our car. We called another company that recommended we call Birch. The guys that came out were very helpful and got us back on our way quick. Also very affordable. Thank you!
Michael Osborn
a year ago
Had to get a tow locally. Their response was absolutely the fastest I've ever had in 44 years of driving. 5 stars!
Adam Stoops
4 years ago
My wife, my daughter & I all called them at separate times for 2 months. My daughter is in college & has plenty of money to pay for what she wants done. They said they would come pick up her vehicle before Christmas. Low & behold it's still here & not one time did they call us to tell us anything. Talked to a woman & a man. Coming from a small community we're supposed to buy things local. Birch's Auto Services is a huge let down. Not only did they just lose up to $2000, they will never see a dime from my family again. Absolutely the worst experience I have ever had. If I could give no stars & still post this I would. They deserve negative stars.
Jeremy Ray Wilson
5 years ago
The absolute best at what they do and the only ones we trust with our vehicles! If I lived in Ga. Birch's in Illinois, is where I'd bring my vehicles to be worked on! Lol A very professional, nice, caring team it's as simple as that.
Lena Searcy
7 years ago
Amazing service! I desperately needed a tire before heading home to Northern Illinois and he had one in stock. Total cost for new tire, Mount and balance $115. They took care of me!
Kelsey Tonn
6 years ago
Birch's takes great care of their customers, they are very personable and truly make the customer feel at ease. You can tell very quickly that the customer is their top priority. Best towing service in the area!
Jacob Ward
6 years ago
Great small town mechanic shop, passing through on a hunting trip and had trouble with my truck. The guy there took a moment out of his busy day to run out and check out what my problem was & fixed it within a few moments.Prime example on why I love the small town mechanic shops.
V. L. Stankus
a year ago
Very busy place and not quick to get in on most days. But they are always friendly and helpful and do a great job on our cars.
Allie R.
5 years ago
Birch s Auto went above and beyond. I was on a time crunch, and they were able to solve the problem and get me back on the road within the hour. Friendly, helpful staff made the experience even better.
Tim Mullins
4 years ago
Had a nail in my tire and needed it fixed fast, was in and out within about 25 minutes and price was really reasonable!
Jason smith
4 years ago
By far the best place around to get any work done on your vehicles! Highly recommend! Wish you could give 10 stars!
Scott Goodson
5 years ago
Good mechanic; very up front with you about what you need. Price for tires beat a local competior by $20 too.
Gary heymann
a year ago
Above and beyond great service, 5 star. Friendly and knowledgeable owner and staff.
Verna Griffith
2 years ago
Worked diligently to assist me with getting his wrecker to another county to tow my sister in. Very prompt.
Jason Kirby
4 years ago
I guess they don't work on car or pickup engines was told I needed to take my vehicle to McClane motors the Chrysler dealership. If you only do tires advertise you only do tires. Lol
Barb Thomas
5 years ago
Great service and quick to get an appointment. They're our go to for oil change and tire service.
Marsha Phillips
a year ago
Wonderful service! Experienced service technicians and very professional staff.
Mark Jensen
3 years ago
Exceptional customer service and went above and beyond to accommodate. Would highly recommend!
Rachl Rabideau
3 years ago
Friendly, Fast Service with Fair Pricing. Great Atmosphere!
Jana Hood
a month ago
Birches is the best
Richard E. Rogers
8 months ago
People are very helpful and friendly
Kevin Hollis
4 years ago
I had a vehicle towed. They were quick and courteous.
Doug Rubsam
a year ago
Very friendly will go out of their way to get what needs fixed
Midwest Soup
4 years ago
They went above and beyond to help my wife when she had car trouble... thanks
Cyn Blais
3 years ago
Great place fast a friendly service.
Ricky Robinson
a year ago
Good place to do business.