Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kendell Jordan
4 months ago
By far the best experience I've ever had with a collision center. Very polite and professional throughout the whole time. They made sure I was up-to-date with each step as they were fixing my vehicle. The original date for pickup with set for Black Friday but it was finished the Tuesday before. It was nice to have my vehicle back before the holiday.
Jenny Schultz
3 months ago
We took our vehicle to caliber collision in blue springs because it's where our insurance would cover. Let me tell you this will be our 'go to' shop from now on. Customer service is stellar and the process was very smooth. The staff are all amazing and I felt like they truly cared about me and my car. Communication every step of the way. Super professional and the car was ready before they promised it would be! Cannot say enough good things about caliber collision!
Bobby Hosfelt
a week ago
Upon picking my vehichle up I noticed s dent in my bumper that was not there when I gave it to them. Then about a week after repairs my talelight fell put exposing the new part still taped up the light swing everything I turned gouging the paint on the fender bumper and tailgate and it took them 2 week when the original estimate was 4 days then I added an additional claim for a couple scratches too them 15 days and a weekend bc she said they had to finish calibrating it in Shorewood which I was never advised they took my truck out of town when I get it back it's got pink marker and dirt all over it. Terrible experience now I have to go back and deal with them again. If they don't pay for a rental car I'm suing them
Martin Music Editions
3 months ago
Exceptional Customer Service from Heidi at Caliber CollisionI recently visited Caliber Collision in Morris, IL, hoping to get my windshield replaced. While I couldn't get the service I needed due to an insurance mix-up, I must commend Heidi for her exceptional customer service. She went above and beyond, displaying remarkable patience and kindness throughout the process. Heidi's dedication to customer satisfaction truly stood out, and I couldn't speak more highly of her professionalism. Despite my windshield not being replaced, the positive experience with Heidi ensures I'll consider Caliber Collision for future automotive needs. Thanks, Heidi!
Tisha Ortiz
2 months ago
Caliber Collision did a great job fixing our car. They were great about communicating during the entire process. When we got the car back it was cleaner than when we took it in.
Veronica Jones
a month ago
Andy was great. He kept me updated all the time.They had fixed my car previously and did a great job, so where else would I go but back to see Andy.If I called for any reason the girls were always pleasant.
W X
2 months ago
They were very upfront with the process. Part for my vehicle took longer than expected to get in. Once part was there, they had me in and out. Great communication throughout the entire process.
Jacob Chelsen
6 months ago
My wife s car was repaired to nearly how it was before it was damaged. Although once we picked the car up it had a couple paints chips that weren t there when we did a walk around when the car got delivered to their shop. I also had to make a few repairs myself that made it past their final inspection that should have stood out right away.Service: Body & Trim
Doc Summers
2 months ago
They did a great job and would recommend them for sure
chris pecina
4 months ago
Awesome customer service! Awesome job on the repairs! A+
brian richardson
4 months ago
Exceptional work done with pride and care. Would absolutely recommend.Thanks guys!
Larry Jordan
4 months ago
Very nice staff, and great body work.
Meghan McCurren
2 months ago
Great communication and efficient progress
Danelle Hannan
3 months ago
Friendly and helpful staff.
rick tymec
4 months ago
Friendly staff and great service