AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michelle Weteska
5 months ago
I went in for a headlight and when I came out my battery was dead. Jory, the store manager was great and charged the battery but I needed a new one. She was able to get me the correct battery and changed it for me right in the parking lot!

  Ray Anderson
4 months ago
Great place to guys in here are always helpful even go out of their way to help you find stuff that is price matched.

  Thomas Eboli
6 months ago
Amazing and helpful staff! The store manager is incredibly helpful and honest. This is always my go-to place whenever I need anything for my cars

  hallowt
8 months ago
My battery failed at Pilot in Morris, IL, Jori who is the manager of This AutoZone was in the parking lot next to me and helped jump start my car. She said if I wanted go to the store and have my battery checked. It was bad so I bought one. Thank you Jori, Jim, Logan and the other person who was there, sorry forgot their name. Jim actually installed it and run a check to make sure my alternator was ok. Thank you all!!

  Mark Mitchell
a year ago
I had problems for a month with the battery keeping enough charge to start the van. The manager, after testing my battery replaced it free, even though that warranty had just passed. We're able to change it immediately in the parking lot.

  amber snell
a year ago
So I needed to replace a headlight... As mine fell out of the housing and was burning plastic below my housing. A very nice guy that works there helped me out. Everytime I go there I always receive the best customer service. They are very helpful. Thank you all so much!!!

  Tim North
a year ago
Had my wife stop by 11/10, we were having some trouble with a Tuscon rear turn signal light. Brad talked to my wife, gave her some advice and the parts. I made the fix this morning with his advice.Kudos to Brad, excellent service.

  Heather Stanley
2 years ago
I cannot say enough positives about the Morris IL location! Manager Tammy and two exemplary staff helped me out with a dead battery situation today. They were knowledgeable, patient, professional and kind. I felt assured and relieved for their service today (12/04/2021) when I was worried I d be stranded with my kids, far from home and in a time-crunch. Highly recommend!

  Pi
2 years ago
I really wish I could remember the name of the employee that helped me but I went in on 11/12/2021 thinking I needed new coolant sensors. Turns out I just needed coolant as my car was bone dry! I clearly had no idea and the employee not only suggested this but was kind enough to help me add it to my car. Overall very happy and can't Thank him enough! If I find out his name I sure hope he gets credit for his excellent customer service.

  Tracy Goodheart
a year ago
Wonderful staff. Excellent service, very knowledgeable. Was on a trip, on 5/1/22 had a battery problem, called prior to arrival and the staff there were quick to not only get the battery, but install it as well. So thankful.

  Sabrina Decker
4 years ago
They were very helpful. Especially Isaac was very helpful with helping me test, buy and replace my new battery. Thank you so much. He was a very nice person and made it a pleasent experience! I highly recommend coming here!

  john Smith
8 months ago
Had what I needed. Friendly staff. Didn't even ask if my vehicle was 2 or 4 wheel drive.

  Amy White
2 years ago
Kayla was the absolute sweetest from the time I walked in the door.. she said hello & asked how she could me ,I said my battery is shot & I cant turn off my truck or it won t start again. She guided me through the pricing and suggested the best fit for me not the most expensive, & offered to change it out for me.. WHO DOES THAT!!! She did an amazing job I was so impressed as I had no idea how to do it & it started right up!!! WHOO HOO!! Thank you so much Kayla

  Ang_XPLR FriskyKittyGamer
4 years ago
Great experience, Jeff who I believe to be the manager or assistant manager was wonderful and very helpful. Had car problems wasn't sure if it was a bad battery or alternator. He tested the battery and alternator 3 times just to confirm. It ended up being a bad battery, so Jeff changed that for us himself and got our car started right up and back on our road trip! Thank you Jeff for the great service!

  Calvin Paul Perez (Madtechnician)
a year ago
I had to exchange a car battery under warranty. They were very friendly and helpful. We were able the change out the car battery right in the parking lot.

  Steve Wooldridge
a year ago
Everyone in this store is so helpful to me. The manager and all of the employees are friendly, and make me feel welcome in this store. Rylee, especially, is super helpful to me looking up parts for a car I am restoring.

  K DG
6 years ago
Excellent customer service. Conveniently located where I was when I needed a new alternator! : - )Dan A is a definite asset to this location and to customers. He was helpful, knowledgeable, patient, professional, and I felt he went above and beyond to help me get back on the road in short order.Great store! Great folks!

  Shayne Pekoz
2 years ago
Tammy and the other workers went above and beyond to help me with my alternator issue. Tammy did everything she could to help me get back on the road and genuinely cared about my issue. She deserves a raise!!!

  Krysta Kelly
4 years ago
Went in yesterday for a battery. The two men were very nice and helpful! Going to drop the battery off today and have them check my codes to make sure my alternator is good. The men informed me next time to just bring the car and they will install it for me. That s awesome for a mom with kids!!! I believe the men s names I worked with were Jeffrey and affredo. (So sorry if I incorrectly spelled or said names wrong). Great people!

  Doug James
3 years ago
Jeff was very helpful and was able to get everything I needed for multiple jobs. He also helped to quickly change the wiper blades on my vehicle in the rain!! Much appreciated customer service!!

  Edwin Traynor
2 years ago
Went and bought windshield wipers for 2 cars (5 total for $100). First trip was greeted and helped by someone and had no issues except the paper he printed for the size stated we needed 2 24" for front and 1 14" for the rear. Got home to install (didnt have that car with me) and the passenger was a 22" and rear needed to be rear specific. So another 50minute round trip was needed. My wife went with here vehicle and I said just have them install them for since it is going to rain today, and for the inconvenience.... she was given attitude on why she bought those sizes since they were opened and more attitude for asking to install, even though it wasn't our fault. If we were told the correct size I would have installed them. Advanced auto will be where we go in the future

  Michael Haff
4 years ago
I ordered the belt I needed online for pickup. When it came time to check out, the gentleman asked me if the car had AC. It does. He realized I had ordered the wrong belt. Had he not, I wouldn't have known until I had the car half apart. Good catch. Saved me a lot of trouble.

  Jackie Gluszczyk
6 years ago
I went in for a oil filter and was helped right away also asked questions about a battery for my vehicle and was given a quote page on how much and all the information that I would need the gentleman who helped me can't remember what his name was but he was very nice and polite and helpful he also made sure if I needed anything else just to ask that they were always there to help very good experience I never have an issue with the AutoZone here in Morris Illinois

  Emmett Jones
4 years ago
I was there last week. The change in the store from last year is amazing. The manager tammy was so friendly. The other manager knew a lot about what I needed. His name started with a J. I will start shopping here more often again.

  Eclipse Chaser
3 years ago
A very helpful young man named John knew exactly what bulbs I needed and was very helpful with guidance as to install them. Refreshing with all the tension in the world these days!

  shelly knop
2 years ago
KAYLA found correct wiper blades and installed them. She was friendly and very knowledgeable. One happy customer

  Anita Metzen
5 years ago
The gentleman behind the counter was patient and courteous, he helped me not only get the correct part, but also installed it quickly in my car even though it was snowing.

  Sanapl Sale
3 years ago
I came to autozone and Paul and Seth were a great help and they went out of their way to help me . I really appreciate their help. I will give them a ten star service. Very helpful and thoughtful .

  Laura Waldschmidt
2 years ago
John helped us out greatly!!!! We were on a road trip from out of state and he was very helpful in deducing what the problem was thankfully it was a relatively easy fix!!!!

  Andrew Porth
2 years ago
Kayla assisted me with purchasing a new tail light bulb and installed it as well. She was very friendly and assistive. Thank you!!