AutoZone Auto Parts

4.4 (94)

  1007 N Main St, Monmouth, IL 61462
  (309) 734-0202
  autozone.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kaym
a month ago
I went into this location today and spoke with the Manger, Chris Mintin, regarding a issue with my Ford Escape. Chris helped me tremendously in resolving the issue at hand.Chris went above and beyond to ensure that I was taken care of ! I will continue to do ALL MY BUSINESS in the future at this location foray car parts .Thank you Chris!!! Your customer service should not go unrecognized!

  Nick Vasquez
a year ago
Update to the update: Hyundai replaced my engine and all is well with that vehicle.But I did want to say I watched a very nice clerk (Chris )assist a lady with her vehicle and he worked very hard to make sure he answered any question she had and was completely professional about it. It wasn't easy questions either! She was worried about her transmission and Chris was very helpful!ORIGINAL REVIEW: The clerk behind the counter read my codes but it wasn't quite clear. He then looked into it further and made the code much clear to me. Great service.UPDATE: The clerk explained to me that the alarm code was a ping alarm! That clerk started a nearly 6 month journey into getting an entire new engine for my Hyundai! He pushed me to follow up on it and I did. Had we ignored the code, like one mechanic told me to do (not worth it he said) we would have been screwed! Thank you Autozone!!!

  Anh Nguyen
4 months ago
My car broke down in the middle of the road on a random Sunday where it was 18 degrees outside. Chris made sure I was able to get on the road again. Best customer service hands down.

  Daniel Albert
a month ago
I always enjoy AutoZone friendly professional staff all across the country no matter what one I go to is always the same.

  K J
8 months ago
Excellent service! They checked my battery and changed it. They were also able to sell me a new belt. Very kind! Got my car towed there and I'm glad they were able to take care of meI highly recommend.

  Sean Mchenry
4 weeks ago
Staff are very friendly unlike O'Reilly s.they have a worth it rewardsprogram!some items are a little overpriced in my opinion tho

  Debbie Ruscitti
a year ago
Beyond grateful for the help and service received today from Chris. He went above and beyond to help my daughter today with a battery. Thank you Chris.. the world needs more people like you.

  Delbert Campbell
6 months ago
Very nice well informed lady behind the counter. Was excellent help

  Erin Fry-Freeman
8 months ago
Went for a battery with my husband and the guys that were working at the time were great... All 3 of them

  angela dulen
5 years ago
The older gentle man kept getting the most expensive products even though I would specifically say I need the cheapest on this. It was the younger man who stepped in and actually got a few things cheaper for me. Can't say as I would want to go back in when he's there, he even said no they couldn't help put a headlight in even though others there had done it before. I wonder if it was because I was a woman.

  Patrick Randall
4 years ago
I was at the Monmouth location April 1st and 2nd on the second trip i brought in a strut that needed some threads repaired. John Stegall helped me fix the strut and put back together in perfect timing to get everything back on my truck for my wheel alignment appointment. These guys are great with there customers and i greatly appreciate that. Thanks again John.

  Ashley Hanneken
3 years ago
They have majority of what I need in stock but did not count on the people that work there to know what they're talking about. Definitely do your research before you go and know exactly what you need. If you're going to get something in the store then you are set but if you're going for a car part then either have yours off of your vehicle or exact picture of yours so you know you're getting exactly what you need

  Jay Nightingale
3 years ago
Came in looking for a part. Talked to Maria after she ignored me for a few minutes. She looked up the part and gave me the wrong part. I had to drive 25 miles back to get the correct part. The guy Eugene was able to look up the correct part and explained how to install it. People should not have to feel bothered and then to return to receive what was asked for

  Jeffrey Current
11 months ago
Chris is awesome.. .helped with testing and installing my battery

  mark hall
4 years ago
Decent place to get parts. Sometimes have items in stock that the competition does not. Worst part is the obscene Monmouth sales tax, but not their fault. All others have the same issue.

  Dakota Farris
2 years ago
I called ahead of purchasing parts for my car and Chris there was helpful checking availability in store.

  Thomas Sparkman
4 years ago
The staff here has always been helpful. If they don't have your item in stock, they can order it or tell you where to get it.

  Ruth Lamour
4 years ago
Auto zone is a great auto repair shop! They sell you their car repair items and then put them on the car! They are always helpful and offer great service! I highly recommend!

  James Walcott
10 months ago
Cody is the best man in this business!!!!! Hands down!!!! I love this guy!!!!!!

  Bob Fleming
a year ago
Great service and remembered me from a month prior.

  Pieter Oosthuizen
8 months ago
Very friendly staff and very helpful

  jim Sparkman
4 years ago
Everytime I need to inquire about parts Melissa and Joe do there very best to assist me and always act with professionalism and courtesy and are quite knowledgeable

  Chuck Fickenscher
a year ago
Chris is always helpful. They seem to have parts that the other 2 local parts stores don't have or can get.

  jennifer kamano
5 years ago
They were able to change my dead car battery today. So glad they were open. Saved me a lot of grief.

  Austin C
a year ago
Told me exactly what was wrong with my car, based of them

  Sophia Lee
3 years ago
Chris and Melissa were SO HELPFUL. Great customer service!!!

  Bently Bilderback
3 years ago
Auto zone is usually fairly priced on most items. Great staff and very helpful.

  Pam Gladless
a year ago
Gentleman behind the counter let me borrow a funnel for the oil i put in my car.

  Robert Allison
4 years ago
Good costumer service! Fix a flat didn't help my tire..

  Ryan Witkowski
8 years ago
Nice dudes. Helpful, nice, informative. GM Troy did right by me.

  Opening Hours

Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-8 PM
Saturday 8 AM-8 PM
Sunday 9 AM-7 PM

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