Bi-State Auto Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lia D.
3 months ago
They changed a bearing and did an alignment on my 2018 Toyota iM and my car came back better than it was before it needed a new bearing. The car drives better now than it did when I bought it and drove it off the dealership lot. They are honest, fair, and no-nonsense.

  Arvie Weathers
4 months ago
This place should get a 6 star rating with their honesty only in finding the real problem and being overly fair with their cost and labor. I highly recommend this place especially to anyone struggling but need work on your car their cost and labor will shock u in how fair this place is. The Best

  ROBIN ANDERSON
2 months ago
I always like the service at Bi- State Auto Service. I take my vehicles there for exhaust and muffler problems. And my family goes there some time too, good people and friendly.

  fred glessner
2 weeks ago
My wife took her van in and the dip stick was there and when I brought it up they said it was like this. And everytime she brought it to them something else goes wrong like they see my wife and they see money sign. This is the last time we take it to them. For now on I'm fixing the our vehicle and goingvto cost less

  Brad Richards
2 months ago
Very good customer service took care of me and even helped me by pointing out some other things

  David
5 months ago
The need for service is never something anyone looks forward to. But Bi-State has always come through for me with quality work and pricing.

  Jd Schulte
5 months ago
Jeff and his crew do an excellent job. They are very conscientious.

  Aaron Ohlensehlen
a year ago
I had a bid from Meineke for nearly $800 to replace the muffler and pipes. Bi-State was able to repair instead of replace and I got out for only $140. Car sounds like new! Thanks Bi-State!!Service: General repairs & maintenanceService: General repairs & maintenance

  Frank Ruiz
3 years ago
The service is great and fast. I took my car in to get break rotors and pads done, and it was all done under two hours for a very reasonable price, they even fixed a small issue with the trunk opening system and didn't charge me for it. I will definitely be back and recommend for car repairs and maintenance

  Leticia Reyna
5 months ago
Their fair in prices no monkey business affordable and nice

  L LANCE
4 years ago
I always used to come to the Moline location and see Russ. He was a great person. Now that he s gone Jeff is who I went to recently. Jeff treated me fairly and with respect when another shop didn t. He did Great work at a great price. Even gave me all of the options for my problem including the least costly one. Thanks Jeff!

  Alana Callender
a month ago
Honest with no upsell. My go to guys.Service: Engine repairService: Engine repair

  Steve Anthony
3 years ago
I got a price to fix my loud exhaust in Rock Island and was quoted over $1,000 for a new muffler,pipes etc,I called Bi-State because a review said they were honest and fair. Glad I did . They are HONEST!! Hard to find that in business today. Turns out I just needed a spring flange assembly kit $210.87 with labor..HIGHLY RECOMMENDED by me.Service: Exhaust

  Heather Martin
3 years ago
I had a muffler that was pretty bad, needed fixed a long time ago. Anyways I went asked for an estimated was a very good price and they went and changed it right then and there when I gave them the go ahead. Very nice I highly recommend them.Service: ExhaustService: Exhaust

  Jared Maidlow
3 years ago
stood behind there service... after a very noticeable balance issue at 70 mph leaving the shop after obtaining tires alignment and routine rear diff maintenance took it back in next day they cleaned the tires better(darn country dirt) and rebalanced em all now its very little to none. Maybe I should give my truck more baths but maybe they shouldn't tell people first thing on a return visit dont drive 70 and be a wiseass I would return but just beware know your s**** and be careful of attitude

  Travis S. (Travisimo)
8 years ago
Service can be hit or miss, but Vic will take care of you if you ask him to work on your car. We like coming here because it's convenient. We've had brakes, exhaust, and oil changes done without issue so far. One time they even went out of their way to fix a flat tire we had while getting serviced for something else. It's not easy finding mechanics you can trust, but so far we've had good experiences here.EDIT 2019: Our trusted mechanic, Vic, left for another establishment. I still believe these guys will treat you right, but I'm a little unsure now about their skill.

  Rebecca Casillas
5 years ago
I've gone there for quit awhile. I get oil changes on a regular schedule. I've had exhaust work too. They were honest and only replaced a short cable instead of selling me a new battery. That's why l go back. They have taken courses in repair work .

  Betsy Thompson
a year ago
Jeff was a true gem when dealing with me on our truck. They were very reasonable on the work and our truck runs smoothly now.

  Keith Petty
3 years ago
Took my car there to be check out and a few weeks later on I had it serviced.. They did decent work & were quick doing it... So far so good.

  ShaneManTV
5 years ago
My truck stalled out going up a hill. It was a fuel issue. They tried to sell me $1000 worth of breaks and told me the motor was fine. Under old management, Bruce, they were a great place to go. Now it seems very crooked to me. I ll never go back

  Bryan Nitz
3 years ago
Awesome shop run by good people! These guys do great work and they get it done fast. Couldn't be happier with the results. Highly recommend this place!Service: ExhaustService: Exhaust

  Sharron Shaffer
2 years ago
Reasonable prices and quick efficient work! And the Bettendorf location at State St. and Devils Glen has a large garage that can accommodate the height of a truck with camper.

  Matt Foley
10 years ago
My daughter is away at school. She got a flat tire and went to a big name service center. they told her the tire could not be repaired and she needed to buy 2 new tires. Disappointed, she left and stopped at Bi-State on the way home. They looked at the tire and said it could be fixed. they took care of it at right on the spot and did not try and sell a college kid into new tires. Many thanks for great service!!!!!!!

  Pedro Quintana
6 years ago
The gentleman in charge lacks customer service skills. Came off as extremely rude and uninterested. The rest of the staff was very helpful and the quality of job was decent. I would not return here due to the rudeness of the manager. Next time I'm going to midas...

  Brian Cox
8 years ago
Great service and prices. These guys can be trusted, I know cars and knew what was wrong before they looked at it. They also gave me several options to choose from.

  N n545ca 545ca
4 years ago
Had a need for a quick exhaust system repair. Got me in same day and had me out in less than 30 minutes. Prompt, courteous and fairly priced.

  Jeff Parker
6 years ago
The whole entire staff there is rude and has no sense of how to deal with a customer and the issues they are brought and instead make up excuses on why they can't fix a simple exhaust leak or tell the customer they don't want them coming back complaining if the work they have done to it dont stay. How is that good customer service?

  Morgan Beshears
4 years ago
I was traveling to visit family and ran over debris in the road and knocked something loose under my car. I called Bi-state Auto and was able to bring my car in that day. They looked at it right away and reattached the loose part for no charge! I can t say enough good things about this place and the kind staff!!

  Sara Faust
3 years ago
I took my car in for a broken muffler. They had my car done in a few hours at a fair price. I was extremely pleased with my experience!Service: ExhaustService: Exhaust

  Joy boy
5 years ago
They took car of my car when the heat was out right before my baby came. It was nice AND affordable They guys were nice and took care of the car in a prompt time. I couldn't ask for me