Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melissa Cholewinski
6 months ago
This place has been amazing with my cars. I have a 1991 Buick and a 2004 Corolla. Both cars have been in the shop and taken care of perfectly! Recently, my muffler pipe had a hole in it. They were able to get the part and get my car back to me less than 24 hours later! JR has worked on both these cars and he has done a phenomenal job. The manager, Miguel, is very personable and does his best to make sure everything is going the way it should be and on time! I truly appreciate the whole team there!Services: General repairs & maintenance, Auto engine tuning, Brake service & repair
Joan Lawton
3 months ago
Great service two days before Christmas! Fast, efficient and great price for oil change and I used a coupon for free tire rotation. So much better than the service department at my dealership! THANK YOU!
Rinerma Staples
8 months ago
Miguel and Jeremy did an amazing job. Miguel showed and explain to me all that was wrong with my vehicle and explained my options. Jeremy did an amazing job. He took his time making sure everything that my vehicle was up to par. Jeremy is very efficient with his job. Both Miguel and Jeremy should get kudos on their job well done. I will definitely recommend this amazing team. I am extremely happy with the outcome.Service: Oil change
Elizabeth Roth
3 months ago
My daughter had a blister in her tire, they were able to get us a new tire immediately and with little cost. Everyone was very nice, honest and helpful.
Rickey P
6 months ago
Blew out a tire and didn t have an appointment. They got my car in within 45 min and even after running into some unforeseen issues, they got the job done quickly and the price I had been quoted was what I paid. Both management and the mechanic that worked on my car were incredible.Service: TiresService: Tires
Tyler McCue
9 months ago
JR and Joe here are the best. I had to come in last minute unexpectedly with the holiday weekend and these guys were great. They were able to get me in and out same day despite a larger than expected repair. They explained everything and definitely went above and beyond in making the customer feel comfortable when they are not car people. I can't recommend these guys these gentlemen enough. We will be back for any other issues with our family vehicles.
Samantha Burkhardt
a year ago
I have been bringing my cars to Car X in Mchenry for over 10 years. Not only do they do great work but they always have amazing people working there. J.R in particular has helped me out a lot, whether it be discounts or just over the top customer service. He helped me out a great deal with an issue I was having from the dealership I bought my car from. If that doesn t scream outstanding, I really don t know what does. It s hard to find genuine people these days and J.R is definitely one of them! Keep up the amazing work! And thank you so much for all that you ve done for me!Services: Tires, Oil change
Michael Dahms
11 months ago
Thank you to Miguel and the staff for their professionalism, timely work and more than fair price in fixing my tire leak today. They patched the tire, and found the valve stem had a real small leak. They fixed it all and I was on the road in about an hour. While I was waiting, an older couple came in with a question about a repair for their Granddaughter, and Miguel was very caring and thorough with response to their questions. I highly recommend the new staff here. Thank you!Service: Tires
Norm Hande
a year ago
Thank you to the wonderful employees of Car-X. Visiting from out of state, we discovered our parked car had a flat tire. It was 3:00 PM on Saturday and we were leaving for home early Monday morning. I called Car-X, explained our situation and the manager said to bring it in and they would try to get at it. I got there and they were extremely busy. He said they would try and at the very least they would fix it on Monday morning. I told them I would appreciate anything they could do. At 5:00 PM, I received a call that they had repaired it. A young employee told me, with pride, that he was the one that repaired it and the manager said it had been a busy day but they wanted us to have a safe and pleasant trip to McHenry. Thank you for going above and beyond what was expected. We can all learn a lesson from your kindness!!Service: Tires
Lisa Wajrowski
8 months ago
JR and Joe are amazing. They are honest, reliable, and transparent. They got me in first thing, explained the issue to me, told me my options, and steered me in the best route of repair. They did excellent work! JR and Joe had my best intentions in mind. I cannot thank them enough!Service: TiresService: Tires
Jake Pierce
6 months ago
Good place, good guys, called in a guy earlier for me to be able to get a well past due oil change. Much appreciated Joey and the Manager Miguel.
Susan Meder
8 months ago
They are under new management and l was having my 24 year old Lincoln Town Car serviced there for 13 years but stopped when these young guys were there before and couldn't fix my car. The guys working there now are wonderful at their job! I will once again be taking my business to only CarX as long as the same managers are there!!! Thank you men for your great servive!Service: Auto engine diagnostic
Rick Wallin
4 months ago
Had an emergency repair done by Jr and faculty these guys I highly recommend it's hard to find good mechanics. These guys are the best
Grace Elaine
9 months ago
Not only were they the most kind in town when asking if I could just have my car looked at for my trip, they were the least expensive in town and my 18 hour drive went nice and smooth ! In addition Nick and Joey they helped replace my plate light others had had trouble with for free. Miguel in the lobby also was super sweet and we exchanged travel stories while the work was being done so time flew by! 10/10!
wendy olson
6 months ago
Had a tire blowout down the road. They got my car in quickly and had an overall great experience with them. I ll be back for my service needs !
Rutherford Bautista
a year ago
I've been coming here for years and it was not always a very friendly location. Just came in today for a tire check and I noticed a major difference in the customer service. I spoke with Joe and he is legit. Best customer service that I have ever gotten at this location. Definitely noticeable difference in service, cleanliness and overall appearance of the service techs.I will definitely be coming back now that Joe is here. Kudos to him and his team.Thank you
Jennifer B
a year ago
The new general manager was so helpful. Definitely understands that getting a car fixed hits differently during our current financial climate. Open to explaining alternatives to help with the costs.Been coming here for 17 years and still getting the same honest service I expect
Sylvia Marquardt
6 months ago
I went to Car -X in McHenry today and received awesome service. Miguel, the manager and the entire staff, were professional, personable, and caring. Wonderful experience !
Kyle Konieczski
a year ago
The guys at this location are awesome. Cody working the service desk was extremely polite and informative. He took the time to explain exactly what was wrong with my van and what needed to be done to fix it. His guys in the shop took great care of my car while working on it. I was supposed to leave for vacation that night, they were able to squeeze us in and get everything fixed, so we could still go on our trip. I highly recommend these guys!!!!Services: General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Brakes, Auto battery maintenance, Auto tire replacement, Brake service & repair, Auto brake replacement, Oil change
Chelsea Saucedo
11 months ago
Absolutely wonderful people and fantastic service! JR and Nick helped me in my time of need! I recently got some work done at another shop and was having some issues as a result, leaving my Jeep undrivable. They looked at my vehicle and came up with a diagnosis eventhough it wasn't their work and at the end of their day. The entire team was super friendly and informative! 5 stars
candy dane
a year ago
Nick did a great job replacing my serpentine belt and tensioner. This was the first time I had been here and Im very impressed. Joe the manager is such a good person. Jack and everyone else they do a good job here. They took me right away the same day after my car was towed there, and finished later that day! I highly recommend this place.Services: Auto engine diagnostic, Vehicle safety inspection
Michelle Merwin
8 months ago
The staff were not only friendly they were attentive and did everything possible to help diagnose the issue with my expedition. They went above and beyond to get parts and get me back on the road a couple of hours after I arrived. Great experience and I highly recommend them!
Emma Miller
7 months ago
Got a rotation and oil change. Everyone was polite and efficient! I was in and out at a reasonable price. They even reset the trip miles at the end, which I appreciate!Services: Tires, Oil changeServices: Tires, Oil change
Vanessa Vasquez
9 months ago
my experience at Car-X was exceptional, and I highly recommend their services to anyone in need of automotive repairs or maintenance. From their friendly and knowledgeable staff to their prompt and efficient service, Car-X truly stands out as a reliable and trustworthy automotive service center.
Christine Bennington
5 months ago
Just moved into the area and found this place. Everyone is polite and professional and they get the work done quickly! I ll be a customer for a long time!Services: Vehicle Inspection, Brakes, Oil changeServices: Vehicle Inspection, Brakes, Oil change
Steven Spayer
3 months ago
Excellent Communication and Service; Pleasant Shop to Work with; they don t try and sell you on non-sense. Only what s needed!!!
Gina Rindt
a year ago
Joe was professional and very personable, and the service was great! He answered all of my questions with patience and thoroughness, and all went as expected. Car-X will be my go-to service provider from now on.Service: BrakesService: Brakes
xixi marie
8 months ago
JR Miguel & Vinny were the best!!! They fixed my car, helped lower my price & accommodated my needs. I will definitely be back!!! Thank you so much!!
Ted Hitchcock
a year ago
My mother and I were visiting McHenry from out of town when the car started stalling and dying. We limped into Car-X, and this awesome human being Cody diagnosed the issue, explained it clearly and concisely, and got to work immediately. He was unbelievably polite and kind, did the work quickly and perfectly, and gave us a very fair price. He also directed us to a nice restaurant within short walking distance so we could grab lunch during the very short wait. I can't say enough good things about this experience; we were stranded far from home and rather than take advantage of the situation, Cody went out of his way to bring accommodating and helpful. Would recommend this shop to ANYONE.Services: Auto engine diagnostic, Vehicle Inspection, Auto maintenance
amanda mae
a year ago
Worst experience I have ever had. Car-X wanted to charge me $115 for a Synthetic oil change. I knew that was not correct, they had told me oil had gone up in price which is the reason why it was so expensive. Please take my advice and do not go here, they obviously have mastered on how to take advantaged of women.