Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Luke Romin
5 months ago
Dropped my explorer off for tire installation and alignment. After working in the industry myself for over a decade (diag/repair tech and shop manager) before retiring from it last year, it s hard to find a shop that you can trust to do the work properly and honestly. Well, These guys nailed it. Alignment is dead on and they didn t over charge like some other shops in surrounding area were quoting. These guys definitely will have my business again in the future. Keep up the good work!Services: Tires, Wheel alignment
Shannon Flynn
a year ago
Treated great and Phil is terrific and Racheal is terrific. I was very happy with my first appointment for repairs in my SUV. They send you a complete analysis of your vehicle and list from green to yellow to red, in what doesn't and will or needs to right now be addressed.I am very thankful to finally have found a GREAT shop that listens to you and treats you with respect. I HIGHLY Recommend B&B
Michael Kasper
5 months ago
Stopped in to get a tire repaired. Unfortunately, the tire was beyond repair. The crew was friendly and informative. They couldn t get the spare lowered down do some type of lock in the mechanism. After all that, I went to pay them for their time trying to get my problem resolved. I was told no charge. I ll definitely be back and would recommend them to people.Service: Tires
Timmy P (TimmyP)
a week ago
Best prices I could find anywhere, and I have stuck with them since. Always great price and service!
t1g3rh00f gaming
a year ago
This is the best shop to take your vehicle in all of McHenry. My truck had some serious worng electric issues. That some other place could not figure out but I had it there for 4 days and fix it and it didn't brake the bank. Thank you
Jim Walsh
4 months ago
You will experience great service you get from this shop right as you approach the counter. Fair prices. Quick service. What else do you need?
Perry Markee
a month ago
The team at B and B Auto did a great job on my wife s truck front window replacement
Devin Friske
10 months ago
Really efficient, communicative throughout process of my repair, and willing to listen to complaints and propose their solution. My car is old enough (BMW E39) that parts are no longer available from the dealer, so I was able to supply some simple replacement plastic parts from 3rd party manufacturer, was receptive to this caveat for non-mechanical parts.Received car back in excellent condition from alignment and cooling system problems, perfectly straightened the steering wheel back (not only tires straightened) AND providing a complimentary car wash which was not spoken about but was well-received.Thorough and programmatic handling of the customer requests, with a clear process.
John Nuber
9 months ago
My vehicle was brought in for some needed repairs and maintenance. As expected, other issues were found, some of which needed immediate attention. The work was done quickly and professionally, at probably half of what the dealer would have charged. I won t take my cars anywhere else.Services: Transmission, Auto exhaust system repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Vehicle InspectionServices: Transmission, Auto exhaust system repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Vehicle Inspection
Dan Flowers
11 months ago
This is my number one go to shop in the McHenry County area for any auto repair and service needs. I trust them to not only identify any issues correctly but repair or complete any services professionally.The staff is very friendly and professional, and you can tell they enjoy working here as well which tells you the owner cares about the full aspect of the business, not just making as much money as possible.They always go the extra mile when bringing any vehicle in for service. One of the times I bought my car in for tires and brakes and they noticed a dent in the bumper from a previous parking lot hit and run. They took the extra few minutes to pull out the dent simply as an added bonus for bringing the car in.
James Fray
a year ago
They do great work at a good price. Definitely a trustworthy establishment that is willing to deal with specific customer requests and prioritizing work needed. I feel like they could improve on providing status updates when the vehicle is left for multiple days. I feel bad having to call at the end of each day asking if my car is done yet.
Sarah Roberts
3 months ago
I mean I'm still waiting on a call back about my car repairs whether or not they can help me two weeks later most definitely glad I didn't wait
syed Tauheed
4 months ago
Was in There for Oil change only. Normally, other places take 45 to 50 minutes for synthetic oil change. This was done in less than 30 minutes. Thank you for your service and customer service
Pete Karakosta
2 years ago
I had a handful (of what i thought were small & not a big deal) issues with my 2017 Jeep Grand Cherokee and was referred to Phil @ B&B by a friend. Brought my rig in and he and his team were all over it - they diagnosed the issue, advised accordingly and provided a great solution. Good guy. Did great work at a very reasonable price.Services: Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, Oil changeServices: Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, Oil change
Kirby Bivans
a year ago
Nothing short of outstanding! Great customer service, fantastic auto work. It's nice to have a mechanic that you can trust. I'll never take my vehicles anywhere else, ever again.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, Auto maintenance, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, Auto maintenance, Oil change
Teresa Leibach
10 months ago
Great Service & Staff! They did a Fantastic job replacing a new engine in our car. They will be our go to place from now on!Service: Engine repairService: Engine repair
Roxanne Diaz
11 months ago
They are great priced honest with you I love to bring my car here because they will get the job done right . Thanks for great service
Tammy Ransdell
2 years ago
I am not sure why I have not posted a review before today. We have been going to Phil, Ernie and there crew for over 10yrs. #1 mechanics! Honest, hard working, and they treat you like family. Thank you B&B for all your help! Keep being you Services: Transmission, Carburetor cleaning, Exhaust, Steering & suspension repair, Auto exhaust system repair, Auto water leak repair, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Wheel alignment, Brakes, Auto windshield replacement, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Oil changeServices: Transmission, Carburetor cleaning, Exhaust, Steering & suspension repair, Auto exhaust system repair, Auto water leak repair, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Wheel alignment, Brakes, Auto windshield replacement, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Oil change
Brad Franz
a year ago
Always fair prices and fast service. Been going to B&B for years for all of our vehicle maintenance and will continue. If you want a mechanic you can trust, go to B&B in McHenry.Brad F.
Adam Diamond
a year ago
Great Service and quality work. They are honest and up front about what you need, provide high quality work and care about your experience as a customer. I highly recommend them for all of your automotive needs.Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Auto battery maintenance, Auto tire replacement, Auto maintenance, Oil changeServices: Air & cabin filter replacement, Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Auto battery maintenance, Auto tire replacement, Auto maintenance, Oil change
Rix43
2 years ago
Nothing but great service here. We found out about B&B a few years ago, and have been taking our Jeeps here ever since. Honest people, good prices, and top notch service.We go to B&B for all of our routine work, they accept our aftermarket warranty.3/25/22 Took the Jeep in for a regear to a 4.56, and it was done perfectly. These guys are the best, and they care.
Jennifer J.J. Blair
2 years ago
Went in for an oil change. Waited for my car and Brie was so awesome. She made the time go by so fast just chatting. Will definitely be taking all our vehicles to B&B for any service we need done.
paul torgersen
6 months ago
Excellent customer service. Knowledgeable technician.Would recommend them to anyone.
Karli S
2 years ago
Took my car to B&B Auto for the first time, last month, and was very impressed with the service I received. Thank you for going above and beyond and getting my rearview mirror back up...it has not fallen off at all, and that was after having 2 other places before B&B attempt to fix it. Will definitely return here for any other issues with my car.Service: General repairs & maintenance
Natalie Dolan
3 years ago
I live in the city and still prefer to take my car to B&B. They're that good.I never worry about getting told to do unnecessary work to my car at B&B. It's fair pricing, they're straight shooters, get the work done quickly, and the woman at the front desk is so on top of EVERYTHING. And, on top of everything, they send you a link with a full report on your car saying what's in good shape, and what needs to be worked on.I will continue to take my car to B&B, and highly recommend to anyone considering going.
R G Kos
3 years ago
The 5 stars say it all. B&B always treat my elderly parents with courtesy and respect. They are quick, and always get the repair done right. They are good at tire recommendations too. I wouldn't go anywhere else.
Denis Bond
3 years ago
This place is great find for any upgrades.Had my front differential locker installed here and works great. I am very happy.Thank you. My #1 shop for Wrangler.12/12/2020 snorkel / winch / headlights installed professionally. Happy!
Christina Currie
3 years ago
Thank you so much for your professional help with our 2011 Honda Odyssey. The alternator went out and we had been in a rut with fixing it. After a few calls my boyfriends father Larry said he knew this place and you were able to help us out. I greatly appreciate your expertise and fixing up my vehicle for a really great price.
Great Spirit
4 years ago
We have been very pleased with B&B with various work done on our private and business vehicles since finding them 7 years ago. These folks are fair, honest and go way beyond the call. I can't begin to say how impressive this company is and we appreciate the way they do business. We have recommended many friends and family members and they are just as impressed as we were. Going to an auto mechanic was always an ordeal, ending up costing far more than imagined and can be outright frightening but with these fine folks it is a pleasure. We are small business owners and know that treating people like B&B does is the best advertising you can possibly have. They are exceptional, very honest and shockingly ethical.
t t
5 years ago
I went here for the first time today for an emergency tire repair after running over something. The girl working at the service desk was extremely helpful and nice. They were very busy but still fixed the tire quickly, and is definitely the best price in the area for tire repairs compared to any other tire place I ever used in the past. I definitely will be coming here again for other future auto repairs that come up.