South Oak Jeep Dodge Chrysler Ram Service & Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lolita Hawkins
a week ago
Robert Bauer has been the greatest person helping me today. He was friendly, knowledgeable, and helpful. Thank you Robert for your professionalism.

  Diontae Johnson
9 months ago
I ve been here 4 times since I ve been a Dodge owner and the service wasn t great at all. The last time I was there I came in for a quick fix dealing with my undercarriage and was turned around without even taking a look at it. I live in the south burbs if the city and I had to drive 1hr away to forest park for them to fix my problem witch that only took 5mins.You try to set up appointments and them set you back more then 2weeks and they never have enough workers as they always say.

  Tracy Finfrock
2 weeks ago
Robert Bower was a great service advisor. He helped me with all my needs.

  ADRIENNE PEREZ
5 months ago
They always are friendly and courtesy. Very helpful when I have questions or concerns.

  Dale Grupe
a year ago
Upon my arrival, I was greeted immediately by a young man named Jared. He is the perfect person to greet customers and get them squared away on their auto service needs. He is soft spoken, knowledgeable, and thorough. He let me know my options and the costs of each option, as well as the time of my wait. South Oak has done well by putting him as the first face you see upon arrival.Services: Vehicle Inspection, Wiper blade installation, Oil change

  Gwen Skrezyna
a year ago
I had problems with a different Ram service department and reached out to this one. Joe in the service department was kind, very helpful, and knowledgeable. He spent some time with me even though I have never been a customer. I will definitely go to them even though they are out of my way and I have service departments closer to me. Thank you so much!

  Yolanda Jones
a month ago
Robert Bauer has the best customer service.

  corey scott
a year ago
Jared greeted me, and was very polite, along with being very informative about the services needed for my jeep. I truly appreciated his great customer service and knowledge.Service: Auto maintenanceService: Auto maintenance

  Elizabeth Drumm Nickisch
a year ago
I contacted about a car and was given a price via email. I drove an hour to see the car (which was never turned on for me because the battery is dead) and was immediately told the car is 5k higher than the price emailed. It was a waste of time to visit this dealership and highly recommend looking elsewhere to buy a car.

  William Peters
11 months ago
Jarret helped me out with my oil change and tire rotation. He was polite and professional.

  Carmen Valadez
11 months ago
Went in for an oil change & got treated like royalty. Great place to do business

  Roberto
2 years ago
I went with a friend to check on his truck, the service there is really bad, I would never go there and buy any kind of vehicle, the guy at the service desk charged for extra parts and the insurance guy from assurance had to send someone over to investigate the Parts on the vehicle to see if anything was wrong with the parts.

  Rene Castellanos
2 years ago
Avoid like the plague. Since the chip shortage they don't want to work with the customer. Actually quite the contrary. They want to force you to get an extended warranty or no deal at all. John Buchanan was unprofessional when working with.

  Rennita
a year ago
Joe was very informative when asked question concerning my vehicle. He also was very friendly.Services: Battery, Oil changeServices: Battery, Oil change

 
a year ago
Was referred by Alexandr Sandu to come all the way from New York to Chicago to purchase and order a new 2022 Ram 3500 Chassis Cab from John Lipe at South Oak Ram in Matteson, IL.

  Bernard Granderson
a month ago
Great customer service

  VOGUES ED BAFFIELD 111
2 years ago
GREAT SERVICE ADVISOR AMY HENDERSON & MARK KEPT ME INFORMED FREQUENTLY ABOUT PROGRESS OF MY VEHICLE WHILE IN SHOP, I WAS PROVIDED A LOANER DURING MY REPAIRS, SO I WAS NEVER WITHOUT TRANSPORTATION

  Abel Mendez
3 years ago
Place is nlce salesperson was nlce but the price was high for a2019 used Jeep I mean sticker was 50.000 and they still want with tax 0ver 45.000 for a two year old veh.thanks but no thanks.

  eric xxx
2 years ago
Absolutely horrible they lied to me for 2 months dropped my vehicle off had it for 2 months and I had a full tank returned to me with an 1/8 of a tank promised me they would fill it lied to me and plus my car was dirty as he'll will never return

  stephanie walls
a year ago
Things has really changed there its not the same no time for people to be serviced at all not the same

  Fritz Phanor
2 years ago
It was Fantastic, I enjoy going over there.

  Lupo Da Butcher
a year ago
Very expeditious and business-like.

  MaryBeth Carroll
11 months ago
Robert Bauer was awesome

  Cindy Hill
2 years ago
Over 2 hours for a OIL CHANGE REALLY??? OMG

  Michelle Tisdel
2 years ago
Always courteous service associates.

  Leroy Lightfoot
2 years ago
Very good experience

  Tyron Gardner
18 hours ago
As a former service writer it was very refreshing to receive such excellent service!!!