Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jarrett Pruitt
a week ago
Hands down the best crew and pricing for oil change around. All day 5 star! The crew check all fluids, air in my tire, pricing was great. I m treating to lunch I m so happy with this crew and service. I suggest visiting and letting the team do you right.Thank you,Rob, Joy, Sierra, & Francisco
Tameka pope
a week ago
My first time here joy was very professional in helping me with my car needs. She definitely has great customer service and very knowledgeable in her service. I really appreciate her help.
Fallon Wells
a month ago
I had the pleasure of having Joy & William assist me with my services. Both were friendly and knowledgeable. They gave great advice on recommended services that I would need in the future.
Shante Powell
2 months ago
I can honestly say the employees are knowledgeable and have great customer service! They got right to business and i didnt have to wait too long! Dwayne, William, and Abraham definitely deserve 10 stars, thank you guys! I will see you all in 3-4 months! I am now a loyal customer!!
Michael Moore
5 days ago
Joy was amazing and her knowledge of my situation was superb. Dwayne was outstanding and really informative and patient.
Corina Alexander
2 months ago
Service was awesome & quick!Everyone was really polite. I will definitely be returning.
Pecan Mystique
2 months ago
Came in for an oil change, they were very helpful and fast. Thank you all, i appreciate your excellent work.
Sherry Winfield
a week ago
Received excellent service and appreciated truthful answers to my questions.
Mark Ifill
a month ago
Joy and the crew always take care of me! Thank you for the great service.
D Holt
9 months ago
Service was excellent! The staff was very polite and courteous. They answered any questions/concerns that I had. Service was quick; I was in and out of there in no time. I will definitely be back for my next oil change.Service: Oil changeService: Oil change
Jeff HMarathon
6 months ago
Not much good to say. I told them this was a new car. They assigned a trainee to our car. He used vise grips to open the oil cap. They spilled at least a half a cup of oil on the engine cover. I complained. When everything was done there was noticable smear of oil on the hood. I was told that they apologized and therefore it was my tone that was at issue. Finally I was given the wrong receipt. I understand an apology but comparing the service here to other places was subpar. I will never go back.
amanda davis
3 months ago
Service was great! I was in and out. Joy was particularly helpful. Overall good experience!
K Hall
9 months ago
Called this location because my usual JL was out of the oil filter for my car. Spoke with Joy, who was great. When I arrived, excellent customer service from Joy, who did the change and no pushing for extra services. Gave suggestion to get air filter done between oil changes. Appreciated. I would recommend this location. Keep up the good work.
Alfred David Holston
2 months ago
Joy and her staff were professional, friendly, and timely. I will be back again with my car and my wife's car.
Christine Russell
8 months ago
After Discount Tires refused to rotate my tires because they said the trend was to low, I came to Jiffy and got them to rotate them. Trend is fine and they were trying to sell me new tires. Jiffy was fast and price was great.Service: TiresService: Tires
jennifer beckham
4 months ago
Good service. Gave me good info about my oil change no one has shared before.
ronald rameriz
9 months ago
This place stripped out my oil pan screw and will not replace it. Do not use this location. My truck is now leaking oil all over the place. Good morning, just wanted to send an update on this matter. After posting on here,I received a call from this shop and they took care of the problems. Truck is leak free. Thank you!
Maribel Morales
5 months ago
The girl who served me and changed my oil her name is Joy, she was wonderful.
Janell Hart
10 months ago
Robert serviced by vehicle and I felt was quite thorough and attentive. He noticed that other fluids were low and after informing me, filled and topped off fluids as needed. I was very satisfied with the service I received in Matteson IL at Jiffy Lube.Service: Oil changeService: Oil change
Jacquline Brewer
4 months ago
Wonderful, professional and quick service continue to do the great work you are doing
Stella Tv
2 months ago
Ms. Joy, Ms. Sierra and Mr. William was very professionally, courteous, kind and attentive
andrea jackson
4 months ago
This Location is the Best!!!! Quality Work done by Great Guys!!! I Highly Recommended
Sherrie Pearson
a year ago
Not to happy with this location do to previous visits. However, I decided to try to keep money in my community so i decided to patronize them again. I arrived at 6:45am, Saturday morning. No one came in until 7:20am. I then waited 30 more minutes for them to open the door to provide service. Once I was in, they didn't have the oil I needed for my Honda CRV. At this point, there was 10 other cars waiting for service. Matteson businesses we have to do better. We complain about the businesses in our area or lack thereof, but sometimes there's good reasons. Lack of professionalism.Service: Oil change
Dorothy Jones
a year ago
Today I had wipers changed, tires checked and a premium oil change at Jiffy Lube In Matteson, Il. As usual, the service was awesome! The manager, Dwayne and his team were professional and extremely helpful. My 2008 Chrysler minivan has 271,000 miles and it is still rolling! Thank you and I will see you in three months.
Tracy T
5 months ago
Very friendly and the service for what I went in there for was speedy.
Frank Italiano
5 days ago
Fastest service I've ever had her. In and out in less than 15 minutes. Thank you!
Kim Briscoe
6 months ago
Great service every time Robert is such a gentleman very professional and courteous!!!! God bless you sir!Remain the person you are!!!
Christian Margis
7 months ago
They were fast and friendly, a little bummed about how I paid almost 100 for an oil change, but can t do much about inflation.
Christina Gowrylow
a year ago
Fast, friendly, efficient service. You stay in your car while they complete your car's oil change which is a great option for those on the go or are limited on time. However, you wait your turn in line, so it might be slower if the lines are lengthy. Check the website for coupons. Thank you for being so professional and superior to most other locations whose employees can be seen slacking off, ignoring customers, displaying an unprofessional attitude, etc. I would highly recommend this location if you are in need of service and prefer to stay in your vehicle.
Morhanda Taylor
2 months ago
Love the service I got for my ride