Southern Tire Mart at Pilot Flying J

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Annastasia Leibov
2 months ago
My bf works there he has requested some time off more than a month from now for the nephews birthday party and denied. he is being over worked and he also has a home with 7 animals and i and i can t do it by myself. He requested a couple days off and was then made to work 8 days in a row as a back up and or on call. i get you may not have people to cover but if he can work 8 days in a row then other employees can work an extra day or two. we rsvpd to this event months ago. he is not the one upset. i am. i think this place over works and doesn t take into consideration the fact that he has other priorities. i work and was able to get it off because there are other employees who can cover the shifts. i m not sure how many work there but i can say if you don t have enough people so someone could be off for an event, then you should hire more people. this is not my boyfriend this is me and as a basic human being.

  Zee Zee
3 weeks ago
I stop by for some help the younger lady with glasses she was rude and refused to help me it was a simple thing that needs to be taken care how would ve pay them I wasn t asking for a free service

  Cartier Hartwell
a year ago
Awesome clean and large showers. Good food but not a lot of truck parking spots. If you are a truck driver, park here early

  Baljinder Singh
a month ago
Mechanics are very good. Receptionist lady needs some education and learn how to deal customers.

  Justin Traweek
10 months ago
Kelsey and Jack were great! Got me in and out exactly as promised. Top notch service, and will definitely be my go to for tires and minor service in the Midwest

  Michael Griffey
a year ago
Fast! I needed work done and they did it quickly and efficiently while being probably the most courteous shop guys I've ever seen. Good prices too. I've always been a fan of STM since my days of running in Texas when I could get the cheapest trailer tires ever that were actually GOOD tires and would last. I hope to see them spread across to Florida too.

  Jeffrey McDevitt
a year ago
Karen the manager, is an excellent service and knowledgeable person. Got a PM from techs Mat and Jack. Fast, efficient, and friendly personnel. Would recommend to anybody and would go back.

  Rasheed M
2 months ago
Very good service and fair pricing

  Rolando Cadena
a year ago
Prompt and friendly service. Had my truck and trailer inspected and the manger gave me good advice on preventive maintenance that I should do. Was even given a coupon for a free shower at the pilot

  Sunshine
2 years ago
Matt came out and did an outstanding job. He changed 3 of my tires!! A very good worker, professional, and kind. God bless him and this company. Thank you Lord Jesus Christ and Blessed Mother Mary, hugs, Sunshine!!!Service: TiresService: Tires

  Jamal Robbins
6 months ago
The 2 guys who worked tonight did an awesome job

  Carlos Dantes
2 years ago
Angels on my shoulders.They are the best out there, beginning with the Manager Kelsey (Casey) she had the biggest heart that I ve seen.Thanks for all the help you provided .Special thanks to Mech Harold and Robbie.God bless you guys.Also,thanks for Whyat

  Diesel Don
5 months ago
I've never been disappointed at Southern Tire Mart

  MARCUS PITT
a year ago
WANTED A SPARE MOUNTAIN ON TRUCK... THEY OPEN AT 6A....SAID I HAD TO WAIT UNTILL ANOTHER DRIVER CHEKNIN IN 30 MINUTES ...HE COULDN'T DO A SPARE MOUNT IN 30 MINUTES GOTA WAIT ANOTHER 3 HRS AFTER BEING HERE ALL NIGHT...45MINUTES HAS PASS AN TRUCK STILL NOT HERE...IN BAY....THEY DON'T TAKE DRIVERS IN CONSIDERATIONService: TiresService: Tires

  D&T
a year ago
Dirty store n bathrooms shower has mold n old towels parking lot needs fixing as pilot used to be one of the best now its starting to be like TA's old n dirty

  Al K
a year ago
Never go there!!! For oil change, they r rip off, at there other locations i pay around $320, and marshall IL location charge me $456.Service: Oil changeService: Oil change

  C. Young
2 years ago
Great experience every time. They go over and beyond to take care of your maintenance issues. Thank you guys.Services: Air & cabin filter replacement, Tires, Steering & suspension repair, Brakes, Oil changeServices: Air & cabin filter replacement, Tires, Steering & suspension repair, Brakes, Oil change

  Thomas Yager
10 months ago
Nice people and a good place for minor truck repairs.

  Brooklyn Matthew
a year ago
I love this pilot clean all trucker should go. It started with them and finish with us trucker to continue with up to keep it that way

  Shawn Harvey
2 years ago
One of the best shops I have been to they found multiple things that other shops missed and offered good advise I highly recommend it here and will be back in the futureService: TiresService: Tires

  Goran Cvetkovski
6 months ago
Thank you so much

  Nelson Morales
2 years ago
Great service and great people's is wonderful place for take care your truck.

  Venessa Douglas
2 years ago
They stand around and do nothing more than they work was told an hour for a tire its been 4 and still here no other trucks here 4 workers to do a pm on another truck

  kenneth Jones
2 years ago
They blow my tire an was forced to buy 2 New ones.. SMH Wasn't expecting that..

  Roger Shanz
2 years ago
No mechanics to change tire. One person working in the bay and 2 others just standing around and no one qualified to change a tire

  Kaladevan Paramsothy
a year ago
They don't have proper tools to cut stud and nut

  Operations Manager
a year ago
Great customer service and affordable services. Thanks Lyle....

  Delwyn Powell
4 years ago
They done a great job and have very good customer service.

  Jashan Dhillon
2 years ago
Wasted my 9 hours for changing one tire and airbag

  Scott Roberts
2 years ago
Thanks for the coffee the washout and friendly service