O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Gordon Brown
3 months ago
Guy on a ladder incapable of ringing me out for a single bottle of washer fluid. Climbs off the ladder picks it up and disappears. Only employee in the store and obviously not a very bright one either. I know it is a rarity these days, however, common sense would dictate you get off the ladder immediately and take 60 seconds to provide service to a customer. DO NOT TAKE YOUR SWEET TIME!! IT IS YOUR JOB...DO IT EXPEDITIOUSLY OR QUIT!!

  Peter Crasher
7 months ago
Online said parts in stock but not in the store. Had to upgrade at almost double the price. O well. Still will shop here a pice adjustment would have been nice.

  Kim Cogdill
2 years ago
We had travelled through 8 states pulling a trailer and were on our way home when our alternator went bad. We pulled into O Reilly and waited for them to open. Crystal was so friendly and helpful, even finding us a mechanic that was willing to get us right in. So grateful for her time and extra effort on our behalf.

  Crystal Miller
3 months ago
Helpful and put my wiper blades on for me

  Justin Lewin
2 years ago
The prices r way Beyond ridiculous. I get the exact same part from exact same manufacturer at less than a third of the cost Friendly good service on most the workers but there s always a few bad apples. More worried about being on their cell phone playing games keeping up with there Social life then helping customers especially the ones at trying to get help when they don t have any clue on how to fix things.

  Michael Mccormick
3 years ago
Christopher offered fast friendly service and is knowledgeable . Store is clean and orderly. Plenty of parking and easy in and out right on route 1 Marshall ILL. I purchased transmission fluid and wanted to know capacity and how should I check level, he gave me the information.

  Steve Martonfi
2 years ago
We had the best experience here.We were on our way from Missouri to Ohio and my check engine light was blinking, so we stopped at the a Marshall O'Reilly's and they were very courteous and professional. They determined what was wrong and helped us find someone to fix our car on a Saturday when no one was open! They went above and beyond and helped a family with 3 kids get on their way. Shout out to Susan and Zack who helped us with kindness and efficiency.

  Brady G
7 months ago
Great customer service and knowledge. Helped out some travelers in need.

  Demon Phreak
a year ago
If you like explaining car parts to people who sell car parts but have no clue what that part does, where it goes, or what it's made out of, well have I got a store for you. And as always, I can have it for you by 3 o'clock tomorrow afternoon.

  Jantz Snedeker
4 years ago
The people are nice but they do not know automotive parts. I was looking for a distributor cap for a sbc and they didn't know what MSD was. Waited there for about 30 minutes so they could have way figure out what part they needed only to find out they had to order. So I ordered it online from advanced Auto parts with free shipping and a discount.

  David Wood
2 years ago
They're always ready and willing to help there consumers in anyway that can...the manager Crystal and her sidekick Chris is always there to help their customers get what they need keep up the good work

  Steph Turner
2 years ago
Very nice and helpful staff - have the items we need - Dalton is great at finding stuff if it needs ordered!

  Sheila Dill
a year ago
Great service, they actually checked my problem, found out it was my battery and changed it out for me, so thankful that I didn't have to pay a mechanic

  john cannady
a year ago
Crystal is outstanding manager and is a great asset to oriellys, clean store courteous staff. GREAT JOB!!!!!

  othman023
2 years ago
Great customer service very friendly people but prices are high

  Abe Pruiett
4 years ago
Went in the first day it was open and was not disappointed! Great assistance, plenty of parts, great stock, and even got some compliments on my bronco

  C Amparan420
a year ago
Needed some hose for the truck. Luckily they were down the street from Pilot/Flying J in Marshall, IL. Parked in the front row....

  Jonathan stauffer storm chassing
2 years ago
Always good service and the parts I need to get going quick

  Eric Ernst
3 years ago
Crystal was very helpful and seemed eager to help me find what I needed.

  Stephanie Baker
3 years ago
Never a bad experience at this spot!! Love Crystal and her staff!

  Kaylee McGlothlin
2 years ago
Best prices around no matter where u are and they will price match any competitors

  That09Jetta
11 months ago
Love Oreilys so Convenient and great hours

  Christopher L
a year ago
Not really knowledgeable but they are learning.

  Ginny Adams
10 months ago
The people are so helpful!

  Frederick Bugle
10 months ago
Good place to get parts

  Anna Bovination
a year ago
staff friendly and helpful

  Tiffani Wyrick
3 years ago
Very helpful and always have what i need

  Jacque Davis
2 years ago
Staff was very helpful and knowledgeable.

  Daniel Stottlemyre
3 years ago
Great place people inside very helpful

  david coffman
2 years ago
They almost have everything u wad want