AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  M E
a month ago
Danyelle has excellent customer service she know her stuff very knowledgeable about cars and parts. Her personality was really pleasant. It's good to go into a place with a smile and come out with one cause you are satisfied with what you came there for. And the elderly gentleman their he was also very nice and helpful I didn't get his name.

  Anna Moran
2 months ago
Thank you Danielle for sorting us out with the correct car battery today! You are a life saver! I know it s annoying to have to fix another store s mistake, so thank you for your kindness!

  B Murphy
a week ago
Check engine light computer "doesn't work today", reading through other reviews seems to be an excuse this location uses because it's next to the emissions testing center. That's laziness

  Dustin Benthine
5 months ago
I sent my kid to get his check engine light read and the guy at the counter said we don't do that homie. There are signs in the front saying will check check engine light.

  Slick11 O
4 months ago
Found what I needed and staff very helpful.and always friendly..

  Charles Obanner
a month ago
Friendly customer service and helpful staff .

  Tyler Hardy
a year ago
Stop during the latest Bomb Cyclone (12-23-22) storm in order to get new windshield wipers and was immediately helped by the man working there. He even helped me get my old wipers off. He went above and beyond, was extremely friendly and provided 5 Star customer service! Thank you!

  Jake Hiland
3 months ago
Manager is very competent and helpful!

  Mariah Wordlaw
a year ago
I just recently visited this auto zone and i can say the customer service was terrible. I was trying to get a battery from Autozone put in my car but the manager (Danyell) stated that it was against their policy which I knew was a lie. She tried to get me to go to a different location until two young men who also worked there intervened and stated that they could put the battery in themselves. She did not let them and continue to state that they don t put in car batteries. It was as if she was too lazy or something I m not sure, but what she told me was a LIE and I m highly upset because out of all places, I know for a FACT autozone does this type of work.

  Charles Jordan
a year ago
Rob was very knowledgeable about the part(s) that I needed for my vehicle. His customer service was superb and he got me in and out the store fast.

  Stephan Hodges
a year ago
Great service Brianna and Chris were a great help. They loaned me tool and the service was very fast. I am very happy with the service provided here at markham. Gold job

  Empressive Extensions
4 years ago
I would like to say the customer service I received from Brianna at this Autozone was exceptional! The young lady helped me find what I was looking for and is very knowledgeable about the brakes I purchased and very patient with all of my concerns. I was greeted as soon as I walk in the door and by the end of my visit I asked to speak to her manager to comment on her service to me and before I knew it I hadn t even read her name tag, she was the manager! Very pleased with her customer service and I will be returning. I own my own business so I know what customer service is and how it should be done!

  CANDY J
a year ago
Omg I needed a thermostat housing replaced an Danielle and Matt walked me through replacement of it and even loaned me a tool omg I just saved 185.00 this is my store from now on an I live in Naperville Ill I don't care honest and concern and it was a Sunday I love those guys

  nequial simmons
3 years ago
On Aug 22nd 2020 I called Auto Zone because I needed my back blinker light changed. I spoke with the store manager and she told me to come on in. I went into the location and the store manager Brianna Anderson came right out to help me. She would not even accept a tip. She was so kind and very helpful seeing as how I know nothing about cars. She said she is here to help if she is able. The customer service given at this location was awesome and I really appreciate being treated so well. Thank you so much.

  L H
a year ago
If ALLOWED I WOULD GIVE this store MINUS 100O Stars!!!! I Haven't been ignored or disrespected, mistreated, overlooked, and spoken to as if I owed her money by a business in a while. I've had several horrible experiences at this store yet I continue to come back only for the convenience of where the store is located. After my last encounter with an employee name Danielle I will not EVER EVER give them my business, MONEY, TIME ENERGY and every other adjective/ verb that I can think of. I even called the regional manager whose name is Mr. H. Ortiz, Although I can say he did reach out I missed his 1 call but I've called him now for about 3 weeks ,left messages even spoke to his secretary left a message with her and still have not had a reply about what they're doing with this person named Danielle. At least retrain her to speak to customers who aren't women. DON'T DON'T give this AutoZone your business unless you're a man you will not get any help!!!! EVEN then I can't say with certainty the male customers will have a good experience. I now go all the way to Alsip and or Crestwood to those AutoZones even though it's further for me the service is 10,000% better I'm learning everyday that even if I have to drive further being treated with GREAT customer service is a lot better than driving a short distance and made to feel as if they're doing me a favor by me patronizing the AutoZone on 159th right off kedzie

  deloris williams
10 months ago
This was one of the better autozones it was friendly and quick services the store manger Danyell was awesome with helping me with my parts

  Robert Thomas
4 years ago
Went to get a master cylinder for a 03 impala. 4 ppl was on duty stood in line long enough to make that observation. After 7min the Mgr help me. She was polite and nice. But I wish she was more knowledgeable about the product I was purchasing. Then maybe she could've told me that I didn't have to buy a bleeding kit. So I spent a extra 12 bucks for no reason. So my advice have a full understanding of the items you purchase.

  Mario Crespo
a year ago
Women who took care of me was very friendly and knowledgeable. She was friendlined to me even though she had a crabby customer that was ahead of me.

  Norri Gamer omega
10 months ago
Great service didn't have my part directed to the store who did.

  Luke Demakos
5 years ago
Manager is very unfriendly and has a very bad attitude and demeanor towards customers. Also the employee at the computer, was trying to not sell me and find what I needed because she did not want to walk back and look.. it would have "taken too much time for her." No matter what I said she had a negative reply. Next thing is, they take for ever. Don't go here if you're in a hurry. Prices aren't good. Only giving two stars because my experience today.

  Adrienne Lewis
3 years ago
I had exceptional service at the Autozone location in markham. The snow had just hit and my blades needed to be changed badly. I struggled to change them myself and the manager Brianna, was training someone stopped and helped me. I tried to offer her a small tip because it was so cold outside but she politely declined and asked if I needed anything else. By far best location for customer service.

  Leonard Leo
7 years ago
Had to come here one time when no one else in area had the part I needed but them.Very friendly and knowledgeable staff.We're great to hold till I arrived.Good location on being well stocked.

  Debi Morrow
2 years ago
I stopped in Autozone to buy a Jump Starter, because my battery kept draining and I needed to get a jump each time to use the car and technician Terrell offered to test my battery, starter and alternator, all three were good, he then suggested looking at my battery and sure enough the cable to my battery was loose, he tightened it for me and now the car starts right up, thanks again Technician Terrell.

  Martin Waller
3 years ago
Every time I come here the staff are very knowledgeable and are always ready to answer any questions. Brianna made sure I got the right ton jack stand for my truck and helped me understand why the heavier stands were needed

  Patricia Simpson Mell
3 years ago
I had to stop in to get a part for the car, the staff was available to ask questions, I had to figure it out for myself. When I came into the store I heard people talking but there was no one at the front desk. I was disappointed, because if a customer come in we should see a face to greet the customer's.

  A. Greenfield
3 years ago
January 25, 2021, I went to AutoZone in Markham to buy a part for my vehicle. I brought the wrong part. To make the long story short! Brianna Anderson came into the store and inquired about the situation; looked the part up on her phone, compared numbers and found the part at another store. Very patient and professional. Thank you for your service.

  Earl Pate
11 months ago
Very nice and helpful I would definitely keep going hear

  Lindsay Jackson
6 months ago
Very kind employees and very knowledgeable

  Cederic Rodgers
2 years ago
Great place to shop minus the employess all looking mad, even down to the supervisor. The young lady with the outrages colored hair style.

  Magic Love
3 years ago
I was very pleased with my visit . Due to COVID I don t like coming out for anything now and days, but the service was very punctual. This will officially be my home Autozone. Great staff!