Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Heather Day
2 days ago
The absolute best service I ve ever experienced with an auto shop in my life! They made me feel completely comfortable and confident in their ability to service my vehicle. Angel and Tony stayed in communication with me about everything and addressed all my concerns and questions. They made sure to checked every part of my vehicle to insure that everything is running smoothly together. I can t even begin to express the gratitude I have for PMR for such an easy and stress free experience! Thank you PMR!!!
Aubrey Grassly
a month ago
PMR has always been a reliable and honest repair shop. We take our vehicles here every time and never have had an issue! They are also always reasonably priced!
Cat Farrar
4 months ago
Two days before Thanksgiving and while traveling across country, our van had a mechanical emergency. PMR came to our rescue and got us back on the road in less than 24 hours. Nicole even arranged a ride for us (and our dog) to our hotel. This entire experience has renewed our faith in humanity and healed our hearts. We were blown away by the kindness, professionalism, and honesty we experienced at PMR. Thank you for making our holiday one we will never forget!
rickmac06
3 months ago
Recently made an appointmentfor an oil change with PMR. At the appointed time they were ready to service my car. The whole process was quick and easy, and the price was better than the local quick change. I'll be using PMR from here on out.
Kimberly Davis
2 months ago
I'm giving them a 5 because my car was a mystery to solve. They had it for a bit but I stayed patient, they figured it out. My quoted price was cheaper than expected. Thank you guys for staying determined when this was a difficult task. Thank you again!
Cheryl Hope
a month ago
This place is Amazing. Angel made sure I was taken care of with calls recommendations and assurance that it would be fine. Thanks everyone at PMR for all your help
Todd Rauckman
4 months ago
Most reasonable towing company around, most knowledgeable mechanics aside from the dealership that work on imports. Even offered to work out a ride for me to pick up my repaired vehicle.
ChucknMacy Bates
a day ago
The wait is worth the service and it's the best price in town. Thank you from the Bates' family
donna kay
a month ago
Made appointment for oil change and tire rotation. They were on the ball as soon as I drove up. Even though they advised me thatl looked ok I decided to get it done trip to Tennessee this month as usual they were very fast and checked everything. They are honest, take time to explain any concerns and very reasonably priced.Service: General repairs & maintenanceService: General repairs & maintenance
Krawley 2019
2 months ago
Awesome service!!! Tony and his team gave great service at a good price!!!
courtney andrew
9 months ago
Since I ve gotten my car, I have always taken it to PMR. The staff is INCREDIBLE, the service is top tier, and the prices are never above what my personal guestimate is. Thank you PMR for always going above and beyond!!!!
Tim Fischer
3 weeks ago
Great customer service and reasonable rates!
Alex Shaw
a year ago
Get a second opinion before you use PMR. It might just save you some $$. I know mistakes happen, but when it comes a quote of 6k to 8k they need to make sure you transmission is really toast.We towed our truck to a second shop, 1 day and $143.00 later, we were on the road again.They did same thing to our daughter. After we told her where we took the truck to, she let us know it was PMR that tried that with her. Shame on the integrity of this shop.Service: Transmission
Mona Luckett
a year ago
On star called this company for me. Here within an hour and I luve an hour away. Very fast, prompt, reliable tow truck driver. His name was Jeff. Better believe illbe using PMRllc for all future towing needs and ihope to get Jeff again.Thank you south for good ol fashion serviceMona LuckettServices: Exhaust, Auto engine diagnostic, Car towing
Michael Gehman
a year ago
Does good work, but communication is a little to be desired. The only shop in the area that works on Mercedes Sprinter vans, it is a great option opposed to sending our vehicles out of state to be worked on.
Rebekah West
2 years ago
If there was a higher number than 5 would have used that number! Was traveling out of state and had a flat tire. Called AAA they sent Mack from this company. He arrived earlier than scheduled and provided excellent customer service and went the extra mile in helping with my tire problem. The professionalism and knowledge displayed was exceptional! Most importantly it was evident he enjoys his job and helping people two outstanding qualities not seen very often! Thank you for having such dedicated and qualified employees. Thank you Mack for going the extra mile to help an out state traveler!!
Melissa Jones
4 years ago
I have taken my car here several times and always been very pleased with the quality care they give. Everyone is helpful and friendly and the service is top notch. The prices are excellent and I know I'm getting the best service available. I recommend PMR to everyone because I know they are honest and fair. Highly recommend!
Bartholomew Smutz
a year ago
I had a good experience with PMR. I thought my rear brakes were in need of replacing but after inspection PMR honestly reported that they were okay and made another minor repair that I needed and charged a reasonable price for their services.
Colton Foster
3 years ago
We own a company where we are constantly towing and are on the road locally ALOT! I had gotten a flat and called PMR. They were there within 20 minutes or so, changed the tire on the truck and I didn't even have to unhook from our trailer. Very affordable, friendly, knowledgable, and I didn't have to wait for long. The tow truck driver was Jeff and I couldn't have been more pleased with the service!Service: Tire change
Shawna End
5 years ago
We developed brake issues in our truck on the way to North Carolina. We stopped in Marion on a weekend to desperately try to get it fixed. We took our truck to PMR to get it fixed and made the best choice of the trip! The customer service was excellent, the mechanic was knowledgeable and efficient. Our brake issue wastroubleshot, diagnosed, and repaired in a very timely manner, especially for a weekend! We were back on the road the same afternoon. Friendly, knowledgeable staff, would highly recommend to any one.
Tyler Young
a year ago
Great to work with - always quick to respond with pricing/appointment availability. Nicole always takes care of us and they get it done right the first time. Very competitive pricing!
David Sanders
5 years ago
Went in and explained what my truck was doing. I dropped it off and they diagnosed it, and got it fixed. Runs great. Had it at 2 other shops in town, and they couldn't figure it out and gave me the run around. These folks know what they're doing! The employees are very pleasant to deal with too, on the phone and in person. I highly recommend this folks, if you have vehicle issues. A+
Casey Small
2 years ago
My family and I were stranded in Marion, Illinois at the RV park because my silly self thought I could change my own fuel filters. I screwed up a little and PMR came highly recommended. I have a 2020 Dodge 5500 Dump truck I use to pull our trailer home. They picked up my truck and had it all fixed and running great again.y family and I are very grateful! Now we continue our amazing journey! Very detailed inspection list and step by step repair notes. You can trust your best equipment with these guys!
Denise Smith
4 years ago
I gave been using PMR from the time I moved here and continue to use them. Always friendly, courteous, and fair. All quotes have been accurate, and car has been ready by the time frame they have given. Highly recommend them to anyone and will stand with them 100%
Jason Deaton
4 years ago
Excellent service and the most knowledgeable group around. These guys/gals work on everything. We have taken limos, buses, and straight trucks to them and have always received A+ service and communication. We put a lot of wear and tear on our vehicles and they always make sure we are on schedule. They make customer service a priority and that is becoming increasingly rare these days. We appreciate it very much.
Elecia Bodine
5 years ago
Wonderful place! Always friendly and super kind! No matter how busy, they do their best to make sure the customer is well taken care of!!! Excellent prices as well!!!! I drive over an hour JUST to have my vehicle taken care of by them. I do not trust anyone else but them due to their high knowledge of cars and extreme kindness!!
Jacqui Defreitas
3 years ago
Jeff from PMR was the driver to put my spare tire on. He even arrived early. He was so friendly and easy to talk to. Once my spare was on he even called around to help me find me a used tire! Great customer service!!Service: Tire changeService: Tire change
Sengkeo Ca
5 years ago
Never go to this place. I was traveling from out of state and they took advantage of my situation. They over charged and took them 3 hrs to find a spare. They also mounted my tires in the wrong rotation which caused my alignment to pull right. I was 500 miles from my destination. They had poor quality customer service. They treated me poorly. Theres plenty of other tire shops around the area. Not this one not good.
David Harris (GlacierBlue222)
2 years ago
I haven't been anywhere near this place, only talked to them on the phone. Looks like somebody's spying on my phone calls? UPDATE as of 11APR22: I finally had the chance to go to PMR. There's a guy there named Mack. Mack is a great guy. He's professional, really knows his trade (and more) and will help you.
Cindy Davis
4 years ago
I find their honesty and their prices just can t be beat- when I had a problem with my car at 4 am one time they came right away and had me on the road for work not long after. I will absolutely recommend them to anyone & everyone. They have gone from changing our oil to total transmission repair for my husband... we definitely endorse PMR!!!