Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Elisabeth Dunbar
4 weeks ago
Mallaney s CarStar does excellent work ~ my car is like new! But it is more than just a great repair shop. Patrick and his staff go out of their way to make sure repairs are done quickly and they help handle the maze of insurance paperwork and phone calls. I completely trust them with all my vehicle repairs!
Suresh Shah
a month ago
Perfection in work and very friendly and caring staff have been the norm of this business for many many years. I and my wife were very satisfied with the service received.
Judy Teune
4 months ago
The service was excellent, and we got our car back a week early! Very pleased so far with the work they have done.
Diane Jensen
2 months ago
I am extremely happy with the services that I received at this shop. Communication was spot on and my car looks like brand new again.
Louann Murray
2 months ago
Attentive, friendly, kept me well informed. Due to supply chain issues and shortage of parts, I was explained the delays and they were spot on with their estimates of completion. Highly recommend!
Jeff Cross
6 months ago
It took nearly three months for them to schedule my car's repair, despite initially promising it would be done in a week. The total bill was less than $1,000, indicating it wasn't a major job. After a week of having my car, I called to inquire about the pickup date. They mentioned being slightly behind schedule and said it should be ready early in the following week. Another week passed without any communication from CARSTAR. Finally, in week three, they called on a Tuesday, stating that everything was completed, and they were open until 5 pm. Not a single person offered an apology for the extended delay or the inconvenience of having only one car for an additional 10 days. If they were falling behind, a simple courtesy call to allow our family to keep the car until they were ready to work on it would have been appreciated. I understand that unforeseen issues can arise, but the complete lack of communication from CARSTAR was disappointing and frustrating.
Mandie Pence
3 years ago
Have had a few repairs done here. This time was not good. They didn t have all the parts for the scheduled repair and didn t realize until the car was already taken apart. Had to put back together and pick up and wait for the other parts. When the repair was finished I picked up my car and there was dirt all over the driver seat and door and the passenger seat from the first time I picked up. Was brought to their attention. Said they were going to call me. Never did. Sent an email. No response. Will not go back.
Diane Rewerts
3 months ago
Our car looks amazing! The customer service is second to none. Didn't have a worry!
Janet Boehl
5 months ago
excellent service, very helpful and caring. They did a fantastic job on my car. Would highly recommend.Services: Painting, Body & TrimServices: Painting, Body & Trim
Caryn Grady
3 years ago
My right passenger door was backed into by a Jeep. Pat and his team replaced it. Although it did take one day longer than expected, I wouldn't change the outcome and would definitely come back! Not only was my car repaired BEAUTIFULLY, they completely detailed it. The extra day for for the bubble bath and buffing my RAV4 up! The interior was as close to brand new as humanly possible. They went above and beyond and even put a new air freshener in for me. I can't say enough great things about Pat and his team. A+++. Will be referring to all family and friends.Thanks Patrick!Service: Body & Trim
Jaime Butwil
9 months ago
Mallaney's did a great job for me. I will highly recommend these guys to anyone
Emily Browning
6 months ago
Pat and his team did a phenomenal job on my car. It looked brand new when I got it back. I highly suggest using them for all your car needs.Services: Tires, Steering & suspension repair, Painting, Body & TrimServices: Tires, Steering & suspension repair, Painting, Body & Trim
Justin Wilson
6 months ago
Called day of accident and handled towing, and repairs were immaculate. customer service is top tier, i d have to argue mallaneys is the best local auto and body!Services: Tires, Steering & suspension repair, Painting, Body & TrimServices: Tires, Steering & suspension repair, Painting, Body & Trim
Tony Melia
10 months ago
Older Gentlemen who I can only assume was the manager/ owner was absolutely vile and an udder disappointment to have the displeasure of trying to speak and work with. Our Vehicle was towed there due to a driver T-Boneing our vehicle and not once, not, twice, but over 3 separate discussions we had been given the okay to remove our personal belongings from the vehicle and upon our arrival (1 hour drive done twice) he had been extremely argumentative and overall a terrible person to work with. We had a different tow company remove our vehicle from his lot and moved to a different yard. I will NEVER recommend anyone have any work performed at this establishment if it be a minor dent repair to a full on vehicle rebuild. Terrible, absolutely terrible.
Sherika Harris
a month ago
Carstar is the only place that I will trust with my vehicles. Great customer service!!!
Conspicuous Venture
11 months ago
Had gotten into a accident and crashed my car a 2018 Dodge Charger into a ditch they managed to tow and do all the repairs. I'm satisfied with their communication and service overall great job!Services: Transmission, Carburetor cleaning, Air & cabin filter replacement, Tires, Steering & suspension repair, Auto engine diagnostic, Body & Trim, Air conditioning, Oil changeServices: Transmission, Carburetor cleaning, Air & cabin filter replacement, Tires, Steering & suspension repair, Auto engine diagnostic, Body & Trim, Air conditioning, Oil change
Kate Pep
a year ago
Very friendly staff. From first appointment to pick up they always stayed in touch with us and gave us a very good estimate of how long repairs would take. Very happy with the repairs and quality of work. Recommended to my friends/family already.Services: Painting, Body & TrimServices: Painting, Body & Trim
Obzervant Kompulzive
a month ago
My car looked Brand new like the day i drove it off the lot.
Cassidy Brychta
2 years ago
Great customer service. When delivery delays beyond their control were causing parts to not come in, they drove out to Chicago to get a part for my car. My car looks great and they even washed it and cleaned the interior. Very happy.Service: Body & TrimService: Body & Trim
T Fears
7 months ago
The work quality and professionalism is unmatched let's just say Me and my entire family and friends have been repeat customers for the last 15 years it speaks for itself Thanks Mallaneys familyServices: Painting, Body & TrimServices: Painting, Body & Trim
Tim Moran
2 weeks ago
Great service. Great people!
Kane Bateman
4 years ago
The quality of work was incredible. They took the time to shampoo and clean the inside of the car, as well as fix the outside damage. We felt like we got a new car back, even though we have owned the car for 2 years. The only issue we had was the repairs took way too long in our opinion. If it weren't for the incredible quality of work, we would have been quite irritated.
Cara Lipinski
4 years ago
Took a little longer than anticipated or hoped but Pat & his team ultimately did a great job on my hail & wind damage. We've had another vehicle done by him too years ago when someone backed into me and they are very consistent. Also, as important as the workmanship is, the customer service is equally important and all the staff at Mallaney's are very courteous and accommodating. I highly recommended Mallaney's Carstar.
Lisa G
6 years ago
What a fabulous job repairing our vehicle after our incident with a raccoon! The work was done very nicely and the car was Immaculate when we picked it up. Also really nice not to have to make the extra trip to return the rental car.
Robert Boudreau
a year ago
Very professional staff who go the full 9 yards to make the whole repair process as pleasent as possible. I wholly recommend this shop....after several claims over the years.
Valerie Slinker
9 months ago
I was very pleased with the service. Patrick and the other lady at front desk was very very nice and kept me informed. Thank YouServices: Painting, Body & TrimServices: Painting, Body & Trim
Jeff Souligne
4 months ago
Great work and fantastic customer service
Jessica Murray
5 years ago
Had my car repaired here after a fender bender. Customer service was stellar and the car looks brand new! All of this and they came in under the estimate price. I would highly recommend them to anyone, very very happy!
Jillian Glazar
6 years ago
Malaneys Car Star provided me with absolutely outstanding service. I got into an accident and was worried about the price and difficulty in the autobody repair, but they did everything they could to keep the price very affordable. They were so nice and welcoming, when you're there you feel like family and that's certainly the quality of service you get too. Highly recommend to take care of your car!
Thomas Steele
3 years ago
Great service and workmanship! Went in for a detail job. Dropped my vehicle off in the morning and got a call early afternoon that it was ready. When I picked it up it looked like new inside!