Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Mapes
6 months ago
I ve had Arndt work on new cars and classic cars and they fixed both with ease. Really impressed with how this place is run. Every single person here cares about their job. You can just tell it matters to everyone. Really great culture.Services: Electrical repair, Auto battery replacement, Auto exhaust system repair, Painting, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Body & Trim, Auto brake repair, Tire rotations, Engine repair, Auto A/C replacement, Wheel alignment, Transmission repair, Auto tire replacement, A/C installation & repair, Wiper blade installation, Auto maintenance, Battery, Oil changeServices: Electrical repair, Auto battery replacement, Auto exhaust system repair, Painting, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Body & Trim, Auto brake repair, Tire rotations, Engine repair, Auto A/C replacement, Wheel alignment, Transmission repair, Auto tire replacement, A/C installation & repair, Wiper blade installation, Auto maintenance, Battery, Oil change
Ken Bryant
10 months ago
I have a 2005 jeep liberty with a quarter million miles. It has been serviced here for at least 5 years. I have dealt with many repair shops in my 66 years and am incredibly happy to have landed here. Everything about my experience here has been top notch 5 star. I drive this vehicle as much as 5000 miles in a single week. It runs like it was brand. They even customized a bed platform inside so I can camp and sleep on my trips as well as maintaining my vehicle to top mechanical standards for my trips as well as everyday driving.
Steve Antonius
5 months ago
I'm very happy with the service we received at Arndt Automotive recently. We had a 2010 Mazda that been just sitting in our detached garage for more than two years. Mice nesting, cracking hoses, rusty brakes, old gas and oil were just some of my concerns. Arndt made a complete inspection and provided a comprehensive report with recommendations. They did a great job getting our car up and running without braking the bank. They handled the job exactly as I had hoped. Very friendly and responsive staff. Excellent communication.Services: Auto battery replacement, General repairs & maintenance, Vehicle Inspection, Battery, Oil change
Michael Banta
2 months ago
Came in for an 830 appt.I was looking for a trustworthy "hometown" mechanic.Their mechanic I had spoken to previously was sick, so I was relaying the issues to the girl at the front desk, while the owner and another mechanic listened from the other room. They didn't bother to come out and talk with me, instead, making a remark about my changing a part before they took the car.I said to the owner, "I'm looking for a TRUSTWORTHY mechanic" and he replied, "I don't want your business, leave".Not the version of "hometown" I was hoping to find.
Dawn Cox
3 months ago
Wonderful place! Trust worthy honest anticipates my vehicle needs. Offers details on needed repairs gives options. This place is top notch!
Russell Neshek
6 months ago
Our motorhome had a serious rear axle problem as we were passing through Illinois. Kim got us in quickly. Corey and his guys listened to our description of the symptoms and determined the problem. They creatively came up with a solution since the part was not available. We were on our way in a few hours, and everything is performing perfectly. We even had the privilege of meeting Corey's grandma, a lovely lady and matriarch of this family-run business. We only wish we lived closer so we could always bring our business here.
Tracey Busby
2 months ago
Got me in quickly. Good communication. I appreciated my vehicle wellness check by email. Great customer service!
Sananna Sanderson
7 months ago
Do not go here for a tire!!! I got a tire for my Chevy and it coated me over $300!! When it went flat and I went there to get it fixed they charged me $50! I told them that I should get a free tire with the road hazard plan but they claimed that they did not charge me for that! I hadn't even have this tire for a month! DO NOT SPEND YOUR MONEY FOR A TIRE HERE!!
Hope Jones
8 months ago
I bring all of my vehicles here for everything from tires, brakes, and oil changes all the way up to replacing my entire engine. They stand by their outstanding work and have great customer service! They also have comfy chairs and coffee in their waiting room.Services: General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Wheel alignment, Brakes, Auto tire replacement, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Wheel alignment, Brakes, Auto tire replacement, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change
Zach M
10 months ago
UPDATE: I did take my car to the dealer where I was provided a brand new car as a free loaner. The dealership also did a software update to the engine, complete diagnosis, and complete vehicle inspection, for no charge to me even though it wasn t warranty work. The free loaner you offer is great but in the end, the loaner car cost me $113 as there was nothing fixed on my vehicle. Communication is an issue regardless of how many cars are in the shop. There is a receptionist, who could handle calls, or return calls for the advisor .I should have read some of the other reviews before taking my car in. I paid $100 for a diagnosis that would have been free at AutoZone. They were unable to locate the problem, and want an additional $180. I called a dealership where I take my car for service, and a complete diagnosis is only $160. If the car is serviced at the dealer, the $160 goes towards the repair. I had to call Arndt Automotive three times to inquire on the status of my car. They were not good at returning calls, and I felt like I was getting the runaround. I go to pick my car up, it s still in the shop, and they cleared all the codes so that the dealership couldn t easily locate the issue to be resolved. The reception area is nice, quick appointment, communication poor, intentionally cleared codes, and prices are higher than the dealership.
Steven Muir
4 years ago
All anyone wants is honest people, quality workmanship and a fair price, and this is definitely the place.A great team of real professionals, who go out of their way for their customers.
Valerie Olivier
2 years ago
I can't even put into words exactly how unhappy I am with this place. But Im going to do my best.I needed an ALTERNATOR replaced and out the door cost me $875.00!!!!!!!!!!!!!!!!!!!!!! Everyone that I talked to said I COMPLETELY GOT RIPPED OFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!THEN!!!!!!!!!!!! After I walked in crying to get my car I drove off and it was running worse than it was before I took it there!!!!!!!!!! Come to find out they left pieces off my engine and I found them in my back seat 2 days later!!!!!!!!!!!!! So I went to Auto Zone and begged them to please put it back on. Then they said part of it was BROKEN!!!! Then they said that a part of my engine was NOT CONNECTED!!!!!!! They were kind enough to fix it. I drove off from there and my car ran GREAT!I will NEVER EVER go back to this place!!!!!!!!!! HIGHLY Do NOT recommend this place. I mean first OVER CHARGE me then not even FINISH the job by putting my car back together!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Daniel Harding
a year ago
The shop charges double what others do for their labor. They aren't up front whatsoever with their pricing. I had to specifically ask about what services would cost otherwise if they would conveniently forget to tell me. You're better off going anywhere else. They wanted to charge me almost $500 for an oxygen sensor replacement that should cost $150.Services: Transmission, Tires, Electrical, Transmission replacement, Transmission repair, Auto tire replacement, Oil change
Jeremy King
10 months ago
Amazing customer service and reasonable prices! I had issues with a quick change oil place that messed up my a/c system and Arndt Automotive got me in the same day and fixed the issue quickly. I will be taking my vehicle to Arndt's for everything from now on!Services: Auto A/C recharge, Tire rotations, Air conditioningServices: Auto A/C recharge, Tire rotations, Air conditioning
Michael Hagadus
7 months ago
Great service. They missed my burned out brake light and didn't show me how dirty my air filter was. Still waiting for my list of items to fix and their priority.
Sean Roedel
2 years ago
Being a mechanic for my profession, I do 95% of my own work. However I needed tires and an alignment done on my 2003 Honda Civic. I had hit a snow bank in winter and replaced the wheel bearings and got by. I have a trip coming up out of state and wanted an alignment and new tires installed due to the car pulling hard right and did not blink an eye on what shop I was going to use to get the services done. I understand what goes in to the jobs performed on cars and certainly do not trust everyone with my vehicles. Corey and the team at Arndt are second to none explaining absolutely everything that went into my car to get it back driving how it should . They worked with my schedule and provided a fast turn around with an incredible eye to detail getting my car driving like new. Give them a shot with your next repair as the staff makes auto repair enjoyable and more importantly honest. Huge thank you to Arndt automotive for getting my daily commuter safe and driving correctly. Have been and always will be a repeat customer!Service: Tires
Chris Robinson
9 months ago
I've always had a great experience at Arndt. I love supporting a small town family owned business. Great employees, they explain what's going on and always treat you well
Missy C
5 years ago
This was my first experience with Arndt Automotive. I brought in a used car (about a month ago) that I was looking to purchase, for a free inspection. Not all places offer a free inspection, so I was thrilled to save money. There was no wait, I brought the car in and they immediately took the car for a test drive and listened for problems, as well as put it up on the rack. I felt the inspection was thorough and it made me feel safer about my purchase. The few problems they found, I can deal with. They made sure to let me know which one was a priority, and which could wait. There was no pressure to return to them for the repairs, although they did give me reasonable quotes when I asked. They only asked if I'd leave a review and consider coming in when I needed an oil change. Thank you! Desk and maintenance staff seemed friendly. I was happy with the service I received as a non-paying customer, and would expect to feel the same had I been a paying one. As a side note(in the event that such things matter to you) my children attend a local school, so I have heard the Arndt name a few times in conjunction with the family being involved in the community and giving back.
Jill Farris
a year ago
Great service on my Hyundai Sante Fe. Quick response and diagnostic testing to locate the problem with fuel getting into oil Replaced fuel pump, oil change and made sure the problem was fixed and my car was safe. Having a loaner car from Arndt Automotive made this repair process so much easier for me. Thank you Arndt Automotive! Top notch service!Services: General repairs & maintenance, Auto engine diagnostic
Joseph Spaugh
10 months ago
Worst automotive center I ever have taken a vehicle to from customer service,to all the lies they told me about my vehicle took it in for a oil leak said they ran dye through engine to find leak they lied .said it was my oil filter leaking a lie .a passenger valve cover lie .said it would cost 861 dollars to fix . Tail light burnt out they quoted 115 dollars to replace bulb . I could go on . Beware before taking your vehicle here ,waste of time and a joke .is what they didn't realize I do mechanic work I told them what was wrong. They insisted on the diagnostic inspection. Total ripoff id fixed it myself if I had my tools and time . Beware of this shop they double price and lie .
Riley C
9 months ago
They didn't rip me off when I went there. A little expansive but I can almost guarantee that they do care enough to not ruin your car
Matt Curry (Minh)
11 months ago
Great people and awesome service!! Got my Jeep done a lot faster than expected!! Even got a loaner car in the meantime!! Highly recommend!!Service: Engine repairService: Engine repair
Daniel Cho
2 years ago
Less than a year ago, I was visiting my then-fiance in the Dekalb area. I had a tire go flat on me the morning I needed to drive back to Peoria to go to work. They worked quickly to get new tires that would work for me on to the wheels despite being extremely busy at the time. I was very grateful.Fast forward a number of months and I am now married in the area and my wife's car was acting up. Something was rubbing hard in the suspension and estimated cost was something like $800 which I was fine with because I trusted them. We went back to pick up the car and they said it wasn't as bad as suspected and it only cost us a couple hundred. They could have easily ripped off another $600 for this job without us realizing it. I appreciate their integrity. I wouldn't go anywhere else.Services: Tires, Steering & suspension repair
Derek Shaw
a year ago
This place charged me for servicing our 2017 Honda C-RV that was under warranty several hundred bucks. They also wouldn't release my vehicle unless I paid them in full and they didn't even repair it. The dealership did. If this isn't poor service, I don't know what is. Don't let them rip you off too. Take your business elsewhere.Services: Electrical, BrakesServices: Electrical, Brakes
Brittany Baie
9 months ago
Very communicative trustworthy, and transparent. They gave estimates prior to work being done and they came in half the cost of what we anticipated. Highly recommend.
Joan-Hannah Kaytonah
3 years ago
I go pretty far out of my way for this place. They have always been very professional and treated me fairly. They took really good care of my old car and now I am trusting them with my new car. They are always careful and very cheerful, but always busy (usually a good sign!). I recommend them!
Ginny McElhatten
5 years ago
I have been a customer at Arndt Automotive for over 5 years. They are honest, fair, very knowledgeable and accommodating.I appreciate that they also check my vehicle over and advise if something needs taken care of, or if it s a safety issue, or if it s nothing to worry about .They also stand behind their work ( and parts). The check engine light was on and they discovered it was a part they replaced last year. They took care of the new part and labor and didn t charge me. I was very appreciative of that.They always tell you what they find, and how long til they can have it done, and keep you updated as well. They don t repair anything without your consent.Everyone there is friendly and patient, and they have a nice waiting area as well.I highly recommend Arndt Automotive.
Alexis Hardison
6 years ago
I walked in yesterday to have a possible leak checked out. I was greeted and asked what was going on. After a brief explanation, they took my car into the shop right away. They tested the AC for free, and let me know that everything in the system looked good. The leak turned out to just be condensation from the AC. Customer service is great. Honest consultation/service. Clean waiting area and shop. They have been in business for over 25 years. There is one concern that I have, that hasn't yet been brought to their attention: Since driving off their lot, I can now hear a knocking noise that is coming from the back of the car. I'm unsure whether it's the muffler vibrating against the car, or something to that effect, but I do know that the sound wasn't there until after I got my car checked out here. It hasn't affected the way the car runs. Perhaps something got bumped slightly out of place as they hoisted the car up. At any rate, I'm still on the road, and the inspection was free. Overall, I am very happy with their service, and would recommend Arndt Auto to other car owners.
Joni Culley
4 years ago
Absolutely super place to get your car serviced. They do a thorough inspection of your vehicle, alert you to anything they find, then provide options for service. I went in for an oil change without an appointment and they took me in in minutes. I forgot to mention my car had hesitated when starting a few days earlier. They told me my battery was low and replaced it on the spot. The bonus was the battery was still under warranty so all of the work was done at no charge to me. Great service and great people.
Kim Moore
5 years ago
Arndt Automotive was great! It's worth the drive. They take great care of you and your vehicle. They explain everything clearly, the prices for their service are good too! I had a loaner vehicle in a matter of minutes. They phone when you back on time and treat you like a real person, they just care!!