Valvoline Instant Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Todd
2 weeks ago
Valvoline Transmission Service Review: Buyer Beware! I recently visited the Valvoline service center in Lombard for a transmission fluid change on my beloved Acura. What should have been a routine maintenance task turned into a frustrating and disappointing experience.The Incident: After leaving the service center, I noticed a significant amount of transmission fluid had leaked onto my garage floor. Concerned, I checked the fluid level using the indicator stick, and to my surprise, it still showed as full. How could this be when there were clearly 2 to 3 quarts missing?The Receipt: Upon reviewing the receipt, I discovered that the technician had poured in a whopping 10 quarts of transmission fluid! Keep in mind that Acura s official requirement is a mere 3 quarts. It felt like they were trying to drown my poor Acura!The Conversation: I called Valvoline to express my concern. Instead of accountability, I got a runaround. The technician nonchalantly claimed that my fluid level was fine. Fine? Really? I asked him where the mysterious 3 quarts in my garage came from, and his brilliant response was, I don t know. Not exactly reassuring.The Verdict: Folks, save yourself the headache. Spend the extra bucks and head to the dealer. At least there, you ll find some semblance of accountability. Valvoline? Well, they seem to operate in a parallel universe where fluid levels defy physics.

  Tim Wild
2 months ago
Bought on Groupon. Price great. Service was amazing. All employees and manager was great. Best service I have had. Thank u.

  Michelle LeWan
11 months ago
Will was very friendly and helpful for my service and education of my vehicle. Felt very comfortable with their honestly. Their service was effective and even made efforts to keep it cost efficient for me, which I appreciated. Took about 30 min as they only had 2 workers there.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Susan Jones
2 months ago
I just went there a little bit ago - the technicians were so nice, so accomodating and they were crazy fast and effective. I will be back in 3,000 miles -

  Curtis Weaver
a year ago
Staff was fine. I like the battery check. Price a bit high, but convenient. Been going to this location for years even under other management. have never had a bad experience.Service: Oil changeService: Oil change

  Jacob Fischer
6 months ago
There is absolutely no reason an oil change should cost over $100 when I can do it myself for less than half that price

  Morgan DePagter
a year ago
When I got my oil change, they upsold me for a full synthetic oil change even though they must have known that my car doesn't need fully synthetic. They told me "this is the only type of oil that we have that meets your car's requirements." Cost me about $50 extra for something I didn't need. Just know that they are not looking out for your best interests, just trying to get their commissions.Service: Oil change

  Billy petermeyer
a year ago
They looked like they were getting ready to go home as we showed up at the last minute. I asked if they were still open they said yes and took great care of us.

  Lino Mogorovic
a year ago
Went for a oil change and the service was great. It was quick and painless.

  Laura Boehm
a year ago
The employee was very helpful, and patient when i couldn't pull up my Groupon. . U will return

  Asghar Masoumzadeh
2 months ago
I won't go back and won't recommend

  Kitkat Marz
5 months ago
Honest friendly and fast staff.

  Kyle Anderson
a year ago
Great staff, very polite and fast. They informed me on everything and were very professional.Service: Oil changeService: Oil change

  Free Eagl7
2 years ago
Got oil change on Sunday, came home opened a hood : dirty job, oil spots all over engine, next day oil level on stick 1/2 inches lower. My hope that filter was replaced.

  ROT MG
11 months ago
10/10 very friendly staff. Great reliable quality service ! Quick too!

  habeebullah khan
2 years ago
I have done the oil change here they not offer top-off they charge me $120 for full synthetic oil and $10 for top-off where other oil change places do top-off for freeService: Oil changeService: Oil change

  Vonne Gavin
a year ago
They even told me what the rattle noise was under my car while checking and changing oil and fluids.Go on Sunday afternoon no crowds,great guys.

  Dan Clark
2 years ago
They handed me my skid plate and said they couldn't reattach it because they had no screws or zip ties. It was attached when I showed up........Service: Oil changeService: Oil change

  Joe Ellis
9 months ago
Hey they are not like the crew I had in 2022.

  Do ancan Karaba
2 years ago
I was there today, the staff is very nice and helpful. I recommend it.

  Roberta Madon
7 months ago
Fast, efficient and friendly

  Ancient Mariner (Ancient Mariner)
a year ago
Fast, accurate, attentive service

  Melissa Neri
a year ago
Service was great

  Ahmad S Khan (Khan)
2 years ago
An excellent service