Advance Auto Parts
4.3 (74)
310 Summit Dr, Lockport, IL 60441
(815) 838-4122
stores.advanceautoparts.com
Claimed
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Fitzgerald
10 months ago
I was having trouble with a warranty battery that wasn t showing up in the system. Aaron and Ray went above and beyond helping, and eventually we were able to make everything right! Thank you for the help, I ll be coming to this location from now on for all my needs!
M D
a year ago
Came in to get my battery tested. The gentleman working was eager to help. Quick to come out to my vehicle to test my battery for free. Found that the battery was in fact dead. He helped me with purchasing the correct battery, installing, and getting me on my way in a quick, efficient manner. He also checked a check engine code I had which was related to the battery being installed and cleared. Would highly recommend this location!
lauren polivka
a year ago
Needed a new battery, and they had a new one installed for me in maybe 10-15 minutes tops, for free. Nice guys working inside. Solid service
Alex
4 years ago
The guys working here are pretty helpful. I walk in and almost immediately they ask me if I need help finding something. Most recently, I needed a replacement bulb for one of my headlights. I wasn't sure which one would fit my truck. The clerk looked up which type I needed and reccomended me some options to pick from. Overall pretty happy with the service and selection and would return.
Keith Woodke
a month ago
Well To be honest I work there as a delivery driver. But I have shopped at the chain for years. I am a gearhead and I work on my own vehicles. They have a good rewards program (Speed Perks) and good prices. If they don't have it in stock they can get it from another quickly. I like!
David Dieterle
4 years ago
Battery I ordered online ended up being the wrong size and they swapped it out for the correct size with the online discount. They also tested my alternator at the store. Great employees at this store. Highly recommend this store
Geoff Schnorr
a year ago
Extremely friendly and helpful staff! Greeted right away and got parts I needed.
Sheri Skowron
4 years ago
Purchased a new transmission from this store and in less than 3 months the transmission blew. The transmission company refused to cover the full dollar amount of the installation of the second transmission even after they admitted it was a bad transmission. This store is aware of all the problems they have had with this company and continues to do business with them. They refused to assist us in getting our money back. Now we have to get an attorney to go to court.
Dennis D
5 years ago
I ordered online for in store pickup. That did save me 25% however the website was very poorly designed. It bounced me around 3 different times and I had to re-input the information had just typed. When I got to the store the pickup was quick and the staff was friendly.
Elizabeth Simon Motykowski
4 years ago
They are respectful and helpful. Good prices on auto parts. I always get what I'm looking for there.
Tim Marabelli
2 years ago
Clearly the staff here understands the importance of customer service. Always a pleasure doing business with people who enjoy doing business.
Javier
5 months ago
They had what I needed.
Bryon King
4 years ago
The help is great they all go out of their way to assist all your needs. Glad to know and have meant all of the crew!!!!
Lauren Fitzgerald
6 years ago
A staff member put a new battery in my car and when my car wouldn t start she handed me a business card for a tow truck. Had someone come to the parking lot and look at my car. The battery wasn t installed right. Rude and untrained staff.
Ange'l Strong
5 years ago
Nice gentleman 1. Opened the door for me and 2. put in the front light bulbs in my car for me in the cold. Now that is service. Ange'l
Jeremy Rone
4 years ago
Only place i go and as a contractor get great discounts. The employees know me by name. That's how much I go there
Kim Buikema
2 years ago
Awesome people to work with and always go above and beyond to help
Erica Turner
4 years ago
Very helpful, knowledgeable and made sure I got the best price by purchasing online
hot rod
4 years ago
very helpful didn't have part but helped with diagram to make sure i found correct part after many trips elsewhere to no avail great service
Brian Barclay
2 years ago
Employees really should know something about cars if there working at an auto parts store.
Mike Spillman
4 years ago
My favorite place to buy auto parts
Gabriel Zamora
2 years ago
Great service. Employee was very helpful
Mike S
5 years ago
Went in today to get my battery tested on my vehicle but they could not find the tester.
Moses Padilla
7 years ago
Great people work there very knowledgeable staff
Melvin Strong
a year ago
When I need parts these guys are always there and go the extra mile when needed.
Brennan Mcdonald
5 years ago
When AutoZone does not have the parts I go to Advance Auto the great place to go
Mitch trucker
4 years ago
Always have what I need at a fair price.
Dwayne Butzen
a year ago
Loni is very helpfull
BIGBOSSDADDY53
5 years ago
Good fast and friendly service....
Harry Klein
5 years ago
Great people to do business with