AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Spongebob 66
4 months ago
Unfortunately, due to no fault of my own I received the wrong parts for my car when ordering them online. I swapped them out for the proper parts, at one of their brick and mortars unfortunately this company does not return your money to your debit account on the same day unlike O Reillys, or advanced auto so now I have to wait 3 days for my 180$. This issue must be addressed. I know I am not the only one who is concerned about this. Policy.

  Venture Lover
5 months ago
Had no trouble getting help finding what I needed here. The worker even offered to assist in putting the coolant in my car. I appreciate the helpful knowledge staff.

  Larry Harl
5 years ago
Great place for your automotive needs knowledgeable staff and excellent customer service plus they offer free check engine light check and free starting and charging testing as well as install wiper blades and headlights and bulbs on many cars. If you need help with a car or truck AutoZone in Lincoln Illinois is the place to go

  Robyn Martin
9 months ago
While on an 8 hour drive my check engine light came on and this was the first shop next on my drive. I can not state how great Cameron was helping me diagnose the issue and calm my nerves for the remainder of my long drive. He was so knowledgeable and caring. I highly recommend this location.

  Jane Baize
6 months ago
The key fob that I needed was in stock. The technician took it out of the box and explained the details and answered my questions.I appreciate the great service.

  Phil Calhoun
5 months ago
Counter staff employees were friendly and helpful in getting the part I needed.

  Rajean Gallagher
a year ago
Rich and Colin are both super helpful..the entire staff is from my experience. They actually put the battery into my car for me. Considering my battery was dead by the time I pulled into the store and I had no tools, this was absolutely above customer service standards for any business I know of. Sincerely, thank you!

  Karen Berry
2 years ago
I am writing to give your employee, Rich a review. He is so helpful and knowledgeable. He has run 2 diagnostic tests for me. One, for my mom's car, and one for my truck. Very professional and nice! Thank you!

  Sandra Oney
2 years ago
I love my Buick Park Avenue but when there was a hesitation when starting it recently I went to the Lincoln Auto Zone and asked them to check it out. Rich and Sara were great. They checked the alternator, it was fine then checked the not so old battery. Turns out it was the battery. They then looked me up and found it was STILL UNDER WARRANTY. They then happily replaced it at NO COST. FREE! They were awesome and happy to please this returning customer! CLEAN STORE AND GREAT SERVICE! Thanks Auto Zone

  Brian Bolton
4 years ago
I asked for a new part. Turns out, the part was under warranty and the guys in the store took great care of me! Would have been a 5-star, but I had to make 2 trips.Very happy. I'll go back again. Great service by knowledgeable guys.

  Angela Bobzin
a year ago
These genuinely nice gentleman today were amazing letting me and my brother and my client stay in their store while we were trying to figure out what was wrong with our semi rebuilt car

  Brendan Wilson
2 years ago
I just bought a brand new car and not even driving 200miles on the road my check engine light came on, so i stopped by the nearest autozone to see what was up. One of the employees Derrick, started going thru and inspecting my car and told me a couple things I didn't know about past trauma & what he thought was wrong with it. Despite knowing I am just a random passerby who wouldn't bring in repeat business due to distance Derrick Sullivan came out and started looking at my car and did everything in his power to help me out. He genuinely cared about my plight, I just had to call him out because I sincerely appreciate all the help he ended up giving me. A seriously great employee. Thank you

  Sonya Patterson
4 years ago
An auto parts store isn't usually amazing but in this case you'd be wrong. One of the managers helped troubleshoot a loosely installed roof rack. She grabbed her step stool and came out without hesitation. No charge and so wonderfully friendly. Thanks a million!

  Marge Lynn
a year ago
Always able to get the things you need. Very helpful courteous people work there.

  Timothy Freund
3 years ago
Needed to pickup a headlight due to one going out on me and I wasn't going to travel at night without it. Glad they were open. Nice friendly ppl.

  Jerica Brogie (jedibrogie)
8 years ago
They came 15 miles out to where we were broke down to deliver a belt. Nice guy too!! So appreciative for their help!!! Thanks a bunch!!

  Jennifer Burrell
5 years ago
I just have to say that Autozone has yet to disappoint! It doesn t matter which one I stop at, I always find knowledgeable and super helpful people working there!I was on my way from Springfield heading towards Chicago, and my low oil pressure light came on. I pulled over and looked up the closest Autozone because I needed a funnel and possibly more oil.I m so thankful that Jason at Autozone in Lincoln, helped me check my oil level, and also assisted with helping me figure out how much to put in. He was very polite and helped me get back on my way to where I was going!It s just nice to know that wherever I go, I can always rely on Autozone!

  Angela Anjie Brown
a year ago
Got pulled over for my license plate light being out so I stopped here to get a new one but I discovered that my needed a whole assembly when I went inside they were clueless didn't know what to suggest and basically said they had nothing that would work but when I went online it says AutoZone has the entire assembly

  Victoria Ferguson
6 years ago
Awesome young man, I'm sorry I didn't get his name, just helped us. Thank you, thank you! Could have been a disastrous start to our vacation!

  Heather Woolard
5 years ago
A worker saved me thousands by looking at my wiring and taping it up. I can't thank him enough. Smart ppl in there

  Destiny D
2 years ago
They answered any & all questions that I had & even offered some suggestions, very nice people

  mark mount
2 years ago
You can't find better customer service they go to extra mile to help small businesses like myself they deliver to me 7 days a week all the way till 9:00 at night and that's what helps people

  Donnie Turner
3 years ago
Staff was knowledgeable and extremely helpful. Highly recommend. Will shop here again soon.

  Manny Jeffries
2 years ago
Friendliest people u could want. They know there stuff n they'll help wherever they can.

  virgovampgirl
4 years ago
They can't seem to believe that a woman can work on her own F150. Think I'll start ordering online

  Amy Sellner
3 years ago
Ww just love the people that work here they do everything they can to helo you

  DERRICK Manson
5 years ago
I called and had them get everything ready for me, and they misplaced it all and it would've been faster if I did not call ahead

  Gerald Collier
2 years ago
This team knows vehicles, and they had the parts on hand. Nice job!

  Janet Toohey
4 years ago
Very helpful polite helped replace battery clamp and cleaned cables

  Taammy Gossett
2 years ago
Great and helpful place. Very friendly