Gregory INFINITI

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Beth Urban
3 weeks ago
The Hyundai Palisade we purchased was the fourth car we test drove at the third dealership. Tim made us feel comfortable while my husband and I discussed and ultimately bought the vehicle. Tim answered all our questions and put us at ease. Gregory Infiniti is a great place to buy a car!!! Thank you, Tim!!!

  Mike Williams
4 weeks ago
After visiting several dealerships and many test drives I found Gregory Infiniti to be the one to do business with. No nonsense, no games and an excellent inventory of vehicles. I can honestly say this was possibly the best car buying experience I ve had in my 40 plus years of purchasing vehicles.

  John C
4 months ago
Wow! What a great experience working with the team over at Gregory Infiniti.Working with Paul and Ronnie was awesome and they explained everything including their warranty which I would highly recommend.I would definitely recommend anyone and everyone in the market for car to take a look at Gregory Infiniti website and their haggle free experience is fantastic!Thanks Paul & Ronnie.

  COREY BOYD
3 weeks ago
The worst experience of my life. I am extremely grateful that I did not do business with them. They continue to over talk when I questioned the final price of the vehicle, nor could I get a valid response for why the numbers did not add up. They tried to tell me I had to pay for vin etching and a paint protection that was added to the car that couldn t be removed. The price of the car increased over $2000. I asked him to show me that on his website site and just like magic he explained that it was not installed and that they can remove it from the price. I then requested to transfer my own tags over to the car, however I was still being charged 893.45 license and title. It just didn t add up because I know in Florida (Hillsborough county ) it cost less than 100 for title and registration. I asked for an itemized bill and it was still off by 587.46 which I still don t understand (but I will let you do the math). My credit union refused to purchase the vehicle (I am not sure if I can say why but I am glad they did). After speaking to my credit union I received a call from the dealership and they wanted to offer me in house financing which I declined.

  Steve Parrish
a month ago
Dylan was fantastic to work with. He followed up on questions in a timely manner and was easy to deal with even though I was out-of-state. All the paperwork was handled quickly and remotely. Great experience and I highly recommend him! Love the new car!!

  Shamecka Marsaw
3 weeks ago
I highly recommend Ronnie and Paul for sales if you're interested in buying a vehicle!!! From the time we pulled in the parking lot they both greeted us on separate occasions with warm greetings made us instantly feel comfortable. While there offered us beverages and snacks and were very helpful in finding us the right bank and approval !! So happy we were able to run into good sales representatives because those are hard to find now and days!! We will be back for another vehicle soon. Thank you Paul and Ronnie !!!!

  Diane Mason
a month ago
These guys are great!!! First time on my own 55 year old mom and wife! From beginning to end, everybody was is professional, friendly, and knowledgeable! Dylan was my salesman. He is Awesome! Paul seems to be a good manager as well,

  Jim Klein
a month ago
Great experience led and directed by Paul. We found the car we liked and Paul covered all the bases regarding trade, pricing and the extras offered on the car. Delivery and paper-signing was efficient and simple. We re pleased we found Paul and would recommend him.

  Vincent Ravenna
2 months ago
Bought a Nissan leaf ev! Paul made the experience so easy and fast. Joey the Gm was extremely involved and polite and gave me a great deal on my trade in suv. Thanks guys

  Brian O'Connor
a month ago
Just bought my car at Gregory Infiniti and it was a great experience. The whole process was quick and easy. Both Paul and Ronnie were exceptional. I am very happy with the car and the way I was treated. I would recommend this dealership to anyone.

  Daniel Shulman
2 months ago
Dylan was incredibly professional and the whole staff made the experience easy. We loved the price and loved the service for our new Genesis. I wish Dylan worked at every car dealership on the planet so I could only buy from him for the rest of my life.

  Bianca Pearson
3 weeks ago
Purchased a car 6 weeks ago, I haven t even made the first payment yet. Week number 1, electronics started to go out. They would randomly shut off, no CarPlay, no phone charging doc, nothing would work. Week 4, the entire transmission went out. The car was slightly used with 7,000 miles on it. It had one minor issue with it, nothing serious so we purchased it, it had no mechanical problems at all. We had a wonderful experience until we called them to speak about the problems in which they told us that Volkswagen needs to deal with it instead of them. When we spoke to Volkswagen, we were assured everything would be covered but they advised us to speak to the business that sold us the car and ask for 1-2 payments to be taken care of since we will not get our car back for 6 weeks!!! They said most likely they knew something else was wrong with the car, and just tried to get rid of the car as soon as possible at a low rate, which is exactly what happened. Absolutely PISSED. When we called to speak to them about it, they said too bad And that one time they sold a brand new car and two months later that transmission went out too.. nothing they could do about it. What the actual hell? Is that the business practice you take. The sales guy just made commission off of us and then tells us, oh well. They knew we were in need of a second car to purchase, which we would ve returned and bought from them since we had great customer service but at this point I would never go back and I would never recommend this place to anybody. I am beyond disappointed. I can t even explain it to you. Don t get banboozled like we did.

  German Lara
2 months ago
So excited to have purchased my new car! What an amazing experience! So friendly and welcoming! Rob Hill made my experience easy and made sure I got everything I was looking for. Definitely recommend anyone looking for a new or used card please see Rob Hill!

  Aaron Gopen
4 months ago
Loved the buying experience at this dealer (Used Car Purchase)Worked directly with Robert Cohn, he was extremely professional and an absolute pleasure to work with, and Joseph Gesualdo's personal touch and attention to detail as a manager was unexpected, but likewise professional and delightful.Absolutely loved working with this dealership, everything was expedient and without surprises. I will not hesitate to return here in the future when considering a vehicle purchase- a dealership with stewardship and real customer experience in mind is a rarefied air these days indeed.

  Gabrielle Warren
2 months ago
Great first time experience at Gregory Infiniti! Dylan G. Was such a great Rep. he was kind, helpful and patient. He really worked hard to get me everything i wanted. This was the fastest car buying process I ve ever experienced. Thank you Dylan (and the team)!

  Felicia Gulotta
2 months ago
Paul was amazing, did such a great job. Highly rexommend. Very easy process

  Jerry Cargill
3 months ago
I did not purchase an Infiniti car here. I purchased a 2yo used Nissan Leaf. I thought that the staff here were very polite and professional. My sales person was Ronnie, who I would recommend. My trade in was comparable to other offers I received. I thought the price of the car I purchased was fair and reasonable. I'm happy with my purchase and experience and recommend without reservation.

  Robert Heise
2 months ago
Rob Hill was great to work with. The entire sales process was straight forward and hassle free. I will recommend Rob to anyone I know looking for a new or used vehicle. Excellent experience!

  Anthony ron
a month ago
Paul did an amazing job! Amazing service :) Definitely recommend! Paul is funny too!

  Brad Nelson
5 months ago
I had a great experience with Rob Hill, Joey Gesualdo, and the team at Gregory Infiniti. I was coming off of a ridiculously bad experience trying to buy a similar car from another dealer. Rob and Joey treated me fairly, served me efficiently, and made me feel good about the entire experience. Rob's team went out of their way to make sure my new (to me) EV was fully charged for my long ride home. This dealership is one of the "good ones".

  Juan Leal
a month ago
All the staff there are very professional and helpful. They offered a good product at very good price. Glad I stopped in and purchased a vehicle from Gregory INFINITY. Thank you Rob Hill and staff for all your help .

  T. D.
5 months ago
Excellent customer service, handled purchase professionally and timely. I purchased my vehicle from out of state and had no problems.

  jaya tunner
2 months ago
my dad brought me into look at some cars and fernando helped us find the perfect one that we ended up buying. he is a very nice guy he helped us get my first car. hes very funny and so very helpful he helped us work out a price that worked for both us and the company and explained everything very well. so glad we got to met him and i hope to buy another car from him when i m older

  Carlos Alvarado
3 months ago
Terrible since new management came in this Used to be my favorite dealership they treated the customers with respect . The service manager has little man syndrome and his dead eyes make me feel uneasy. A simple oil change took 2 hours for what . Then after that the guy wants to have a long conversation with his buddy before handing me the keys very inconsiderate Jordan ! won t be coming back here again .

  Sarvar Shukriyev
a week ago
Very understanding, felt comfortable throughout my whole experience here. I was offered drink multiple times, 5 out of 5 well deserved.

  Niesha Myles
a month ago
Be very careful! And listen for things like:- I will start and move the vehicle for you (when it s out front already)- By law . (thrown around loosely with Fernando- whose a liability to this company)- They Declined you (without proof)Or my favorite one!- You would need a Co-signer or 50% of the NON NEGOTIABLE price for the CPO vehicle. Sneaky sneaky Scammers! :) They like clueless buyers not educated ones here.

  sari klein
a month ago
My experience with Fernando was A +. He was patient and walked me through all the car and lease options. He was really a pleasure to work with ; always upbeat and efficient . I am happy to recommend Gregory Infiniti and also send a big thank you to Paul and Joey .

  Mark Lee Filion
4 months ago
Dealership was extremely helpful and nice. TJ answered all questions in a friendly manner. No haggling or trying to sell me what I didn't want. Bought my car and had it delivered to my house with no problems. Will buy again from Gregory for sure. Great experience, thanks TJ!

  Ken Dodge
7 months ago
Great place to buy a vehicle we bought a QX80 worked with TJ and Latiff .They made the process easy ,good prices very helpful and very knowledgeable. Doug the porter was very eager to make sure the vehicle was to your liking before you left.THANKS AGAIN

  Ivan Gnatyuk
2 months ago
Quick and experience manager, Paul to care about perfect deal. Great job and I highly recommend salesman Ronnie.I had an excellent customer service from those guys, perfect and easy process at this dealership