Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Damian Castro
6 months ago
I stopped by to purchase windshield wipers. I was not sure of the size so I asked for assistance only to be given the wrong size for the right side. I thought something was wrong w/wiper handle. it ended up being to big of a size, for the passenger side

  Alex Mendoza
4 weeks ago
Very knowledgeable employees that help with actual care and understanding

  Joe D.
2 years ago
Good store but some bad customer service. Today when I asked to look at some parts before buying them, the worker refused and said he wouldn t bring them out without me purchasing them. He said he wasn t going to waste time in looking for something that I may or not buy. He then told me he didn t have time to bring me the parts because he had other calls to take and left me waiting until I left.

  Stephanie Ibarrondo
11 months ago
I just came in because my check engine light came on. The two men in there helped me so fast! I really appreciate their help. Thank you!!

  Marcus
4 years ago
Somewhat recent store takeover with limited space. Online ordering system seems flawed, or at least the way employees at this location execute these orders. Many options for auto parts stores in the area, no real reason to go here. Hours of operation are limited compared to competition. Awful customer service experience with employee Neil. Update: it s been awhile but I stopped back in to pickup a part and the employees have that look of people that genuinely hate life. 1 star less, now down to 1 star overall and I will definitely avoid this location going forward.

  Ryan Atkins
4 years ago
My car's battery had a bad cell and needed replacement after almost 5 years. That's understandable. I purchased a battery online for pickup at this location specifically because they advertise free battery installation as a service provided on their website. When I picked up my battery I was informed that they, in fact, do not provide installation services. Now I'm stuck waiting for the refund back to my credit card for this purchase, and I still need to get a battery for my car to make sure that it won't die again at a travel stop on the Ohio turnpike. Fix the website and don't advertise services that you don't actually provide. Very disappointed.

  Jim
4 years ago
Went to exchange a touch paint that I bought a week before and got wrong color. Lost receipt so would not take it back, even in pristine sealed package and was buying more parts. Took it to O'Reillys in Mundelein. They exchanged it even after telling them I bought it at Advance who would not exchange it. O'Reilly's got the sale of 3 additional items. I have two cars and motorcycle more than 12 years so often need parts. Am switching to O'Reilly's as my parts supplier.

  Theo Hadz
2 years ago
Super nice girl changed my battery for me, really friendly. Not from the area but felt welcome. They came through in a pinch

  June
10 months ago
Jos� went out of the way to provide exceptional customer service.

  Diana Pricipato
6 years ago
I had a headlight out they were able to repair it and I was on my way in 20 minutes thrilled with my service. Professional and quick !!

  Roman Pistryak
a year ago
Lying staff that does not know what they are talking about. Also prices higher than other shops

  Christopher
3 years ago
This is my go to parts store. Brad and the other guys are awesome at getting the right hard to find parts.

  Richard Sutrop
a year ago
Friendly staff, assisted me with reading error code.

  John Carter
3 years ago
Helpful auto parts store! I got exactly what I needed in less than a minute.

  Steven Wheeler
4 years ago
Always have what u need, excellent workers who know what they are talking about!

  paladin nathaniel
4 years ago
Their parts are realibe

  Vasil Hristov
5 years ago
Im regular here

  Dru Diesner
4 years ago
Brad is awesome

  Wade Dickson
2 years ago
Great service

  Steven Pounders
2 years ago
Quick in and out

  Dave Brask
5 years ago
Helpful staff.

  Jess Bryski
2 days ago
exceptional service- never been so happy at an auto parts store before. awesome dudes, ask for Alex!

  Ric Mondelli
4 years ago
Great service