Full Throttle Powersports

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steve P
a year ago
Picked up my Sportman 570 touring the other day. Great people selling a quality product at a fair price. Thanks Brian.

  Monty Signer
3 months ago
Power sports store didn't even have chain lube in stock

  Bill Coakley
4 years ago
This place is great! Kyle was knowledgeable and a straight shooter of a salesman. Price was the best around and the owner even came out and said hello while I was finishing up the paperwork. If you re in the market for a new Polaris, look no further than this dealership.

  Garrett Miller
5 years ago
Worst customer services I've ever encountered. 1 star is too favorable for what I experienced.I called to set an appointment to have my older Polaris 6x6 serviced. The machine had not run for 2 years and needed the front drive shaft replaced. It drove to where it was parked. I had disassembled the machine to the point that I realized I was over my head and that I needed a professional to take over. I made the condition of the machine clear before bringing it to their facility. When I delivered the machine at the date agreed upon I met with the service manager. We agreed to the following: They would take it in and work on it when they had time. It might be a little while before they got to it. They would call me when it was done or when they went over a dollar amount agreed to. The amount agreed to was significant.Now here is the fun part... That was 6 months ago.Admittedly I should have followed up before now, but they made it clear it might be a while and I have other machines that serve a similar purpose.I received a call from the service manager yesterday and was informed of the following:A) they had worked a total of 15 minutes on my machine in the past 6 months.B) I needed to come get my machine immediately because they needed the space to work on other machines.I voiced my dissatisfaction with their efforts and was informed me that they "would not charge me for the 15 minutes it took to remove the roll pin they had removed..... Gee... Thanks?I retrieved my machine from their facility today (within 24 hrs). When I asked for an explanation, I was once again informed that they weren't charging me for the 15 minutes they had worked on it... I asked to see the store manager. He could not have cared less about this situation. They would not work on machines that old and they were not willing to accept liability for working on machines in mines condition.... 6 months after receiving it they made that decision.I find this humorous as we were standing next to a snowmobile at least 10 years older.I notice that they charge customers $10 a day for storage of equipment if they do not remove their items within 14 days of service completion. Perhaps they should live by their own standards. Pay me $10 a day for every day they had my machine and didn't work on it after 14 days. That's roughly $1650. Heck that's within $150 of what I offered to pay them before they even needed to check in with me.I hope you folks that are so satisfied with Full Throttle Powersports now don't need service for those machines if you keep them long term. If you do. I recommend you try somewhere else. In the mean time I guess I'll try and fix it myself.I don't write reviews. I'm not one to complain, but to blow me off for 6 months then not so much as an apology for wasting my time. That's unacceptable customer service. I'd hate to see someone else get treated the same way I was.When I get it running I'll be sure to give them a call and let them know what a chore it was.

  Susan C
a year ago
Brian our salesman was fantastic. He was so knowledgeable and took all the time we needed. Great place!

  mkdktk mkdktk
4 years ago
Best service, No BS and they go way out of their way to accommodate all your parts and accessories needs including great prices and deals on new side by sides and snowmobiles!! I bought new in 2016 and have been back for snow plow, winch, tires and other miscellaneous parts. I will get my next offroad vehicle at Full Throttle without hesitation.

  Jeff Thomas
a year ago
Good selection of clothing and accessories. Always knowledgeable in finding the right parts quickly for when I break them.

  Bill Delano
a year ago
Very friendly. Helpful. Makes transaction simple. Wide variety of utv, atv, snowmobiles

  Jon Hillman
6 years ago
The staff is always helpful, the prices are the best around, and they have a NO PRESSURE attitude. Great place to buy or have service work done.

  Patrick Featherston
4 years ago
Great place with excellent knowledge and service! Kyle, Jeremy and the owner were all great to talk to and deal with! Worth the stop to check them out!

  Ken Bernardin
2 months ago
Great Service Department!

  Alex Johnso
7 years ago
Just bought a new Yamaha Zuma from Cody. He did an amazing job and made the experience awesome. Such a relief to have a no pressure sales person that does everything for the customer.

  Valorie Armstrong
2 years ago
Worst customer service I have ever delt with!! We were asking about our unit we have been waiting on for 5 months was told "calm down it will be here when it gets here". They canceled our order because I asked too many times when our $28000 unit would be here.

  adam Tollers
6 years ago
I just bought like my 17th vehicle from there. I know I have also sent a dozen or more people to buy atv's, utv's, and snowmobiles. Hands down the best place to buy. Hands down the best people to deal with.

  Lisa Johnson
3 years ago
They sold us a UTV for $17999 and it stopped working 10 minutes after leaving the lot. They told me oh well and it's not their problem.

  Jason Lamont
a year ago
Service department is very friendly and helpful. I would highly recommend Full Throttle Powersports.

  C-Los V
3 years ago
Without a doubt from purchasing to service.. These guys are the best in the business. If you are buying anything that belongs off road, buy here.

  Tavis Reafsnider
2 years ago
Great people and great prices. Will definitely keep going back

  Max Covell
2 years ago
Friendly service. Just no inventory in stock. But not their fault.

  Terry Wybourn
4 years ago
Excellent service department and friendly sales staff.....all around great business.

  Toni Kraft
6 years ago
great group of people If looking to get repairs done they will be in and out rather fast and be done the right way

  Zenon Zdany
4 years ago
Wonderful service, in my case they had to go beyond normal to fix problem, and improvise so not to have future problem

  Gonzalo Alvarez
9 months ago
Fast to unloaded nice people over night parking

  Robert Brugger
6 years ago
Great prices and very friendly service. Highly recommend

  Clinton stimpson
4 years ago
Great place, lots of inventory. I couldn't of asked for a better experience.

  mark peters
5 years ago
Ron owner Jeremy f&I, Jeff are great, highly recommend, will go back!

  James Felts
4 years ago
Great prices in small town USA professional staff

  Janet Polizzi
4 years ago
So happy with our purchase and the salespeople are informative and helpful

  Greg Bruce
4 years ago
Great Staff and awesome selection of at/utv's

  Larry Johnson
5 years ago
They were able to get me in and out very quickly for a service update