O'Reilly Auto Parts

4.7 (68)

  233 S Rand Rd, Lake Zurich, IL 60047
  (847) 550-1159
  locations.oreillyauto.com
  Claimed

Auto parts store Auto body parts supplier Car battery store Car repair and maintenance service Car stereo store Motorcycle parts store Trailer supply store Truck accessories store

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lexi Miller
3 months ago
adryn is such a kind and amazing person. One of his employees sold me the wrong windshield wiper, and without hesitation, he was more than happy to help get me the right one, and install it for me! Every time I go in, he is always so kind and so helpful!!!

  Erick Flores
4 weeks ago
T.J. at the front was of great help. He had a great, open personality and was quick to help me get and install a new windshield wiper. Much appreciated.

  T&S Mahoney
a year ago
Holy cow!! Everett is the best! We have a Range Rover and the rear cup holder has been stuck in the upright position since we bought it. Everett come out and fixed it in less than 5 minutes!! Give this man a bonus!

  Mike M
a year ago
Great customer service by Everett and Anthony! My elderly mother was stranded with a bad battery and they were quick to make sure that I got a replacement battery so that I could get her on her way. I appreciate their help!

  Kurtis Grunst
10 months ago
They helped me determine my wife's starter had died and gave me a free charge on the battery to get it running enough to get it in to be fixed. Thank you very much. Very knowledgeable and helpful.

  Charles Strong
a year ago
The assistance I received from Anthony and Everett was the best I could have possibly asked for. Anthony not only assisted me with normal tasks, but also called in help from Everett when he realized it was his area of expertise I was struggling with. Everett, who was not working at the time, was still willing to hear my problem out, and work with me to find a list of what I needed to check. Anthony helped me find what I needed for it, and helped me troubleshoot exactly what the issue was from the list. When I made a mistake in my attempt to fix the problem, Anthony and Everett worked together to figure out a quick, safe, and effective way to handle it, and now my car is operating normally. They went above and beyond any expectation I had to make sure my problem was solved, and were friendly about doing so the entire time.

  Melanie Kolze
a year ago
Angie and Anthony replaced my brake light in the freezing cold! They were so helpful and nice. Great customer experience. Highly recommend!

  Courtney Pina
11 months ago
Last night on my way home my car started making a sound so I stopped in 10 mins to 9 and I met a guy name Everest he literally went under the car and put the pieces back together I ve never had anybody go the mile for me like he did last night I was so sad because I just didn t know how I was going to afford the work don t at a shop but he definitely gave my car extra life and I m so glad I came thank u so much Everest

  Carol Vinzant
4 years ago
Fantastic service and advice. The night before a big roadtrip through snow a relative noticed my headlight was out. I went in and they went out to my van to check everything, then had a patient discussion of all the options. Then they actually installed the new bulb, which would have taken me an hour to figure out. Totally saved us.

  Rob Schultz
11 months ago
It's a good parts store. Staff was helpful and they had waht I needed. Plenty of parking, easy in and out.

  Brian Rothas
a year ago
I had a broken windshield fluid hose. The only part was a ford oem part to be ordered. I had the car apart and needed an immediate solution. Logan and Anthony worked with me to create a splice and keep the car running with parts they had in house.Thank you.

  Timi Allegretti
4 years ago
Adam espec was extremely nice. I came in on a Saturday to buy new wiper blades and they offered to install them for me. They were extremely busy and I have a Volkswagen, which took a while to get the job done, but Adam was so nice and did it for me and did not complain once LOL. Super nice guy and great service at this place!

  Steve Matasek
5 years ago
I stopped in Sunday to get a check engine diagnosed and pick up some oil. Curtis explained to me that he was the only one in the store and could not do it (which I understood), but he offered to let me use the tool and walked me though it. It was easy, he looked up the code/part (exhaust oxygen sensor). He explained where it was on the car and what it did, and confirmed that the car was not in danger, but would likely not pass emissions test. Since it was not cheap and involved taking apart the exhaust to replace this part, I decided that it was more of a job than I was up for that day. I asked if it could just be a loose connection, and he said that is possible. I will check that.The oil was a great price ($22 after rebate for 5 quarts of full synthetic and filter). Curtis looked up the filters, grabbed them off the shelf (I am used to looking in the book), and labeled them before I even asked. The form for the rebate was not where he expected it to be, but he looked up and printed (could have directed me to the same website that he used).I do not look like someone who would work on cars, and like the out of shape guy going to the gym, I worry about being sold into an extra large supply of blinker fluid, but found the exact opposite here. I will be back.Interesting side note. The limited "yelp" reviews were the polar opposite of what is here and my experience. Perhaps it is a different community? I picture people who have taken a picture of every meal they have ever been served...

  Andrew Weber
4 years ago
The employees here are super helpful and knowledgeable.I was at Advanced Auto Parts and waited half an hour for a check engine light to be diagnosed. I finally gave up and drove to O Reilly and they took care of it immediately. Won over a lifetime customer.

  scott
2 years ago
Its alright for auto cleaning products and chemicals.Dennis the manager is a very god guy who really tries to help you out with your work if he can. Dennis's crew is very good they try. Its hard when oreilly makes things hard to sell most of the products are of lower quality its hard to find the brands you are looking for. They can order any parts you need and can get them in a reasonable amount of time give them a call ! They have cheap axles for front wheel drive vehicles

  Michelle Hammond
6 years ago
The guys here are great and aren't interested in selling you the most expensive, unnecessary products. We've been here several times in the last year, and the staff has always been extremely friendly, and even replaced the bulbs in our headlights for us for no extra charge.

  Martin Wauson
4 years ago
Garret helped me find and install my new headlights for my prius. He was very kind and fast. Would reccomend Garret 10/10.

  Elaine Sweetwood
4 years ago
Needed a headlight replaced.Frank at the front counter gave me top line service. Left with the new headlight in place and an appreciation for the great service.

  Jordan Kessler
5 years ago
Staff provided OBD reading with no wait. Suggested I reach out to a repair shop versus trying to fix on my own, no unnecessary sales tactics aside from asking if I needed anything else.

  Michael Lauer
2 years ago
Decent place but I had a brake light go out and they would not install the new bulb I bought from them

  anthony guerrero
10 months ago
John 5 star customer service. Professional and great attitude.

  BB_ LZ
a year ago
I was greated promptly, received quick help and the parts were in stock!

  James Dial
9 months ago
Went with a friend to buy some wheel shine products.

  Rob Hatton
6 months ago
Trying to get dust cap for my car and was unsuccessful. On two thing . Hopefully next time I'll have luck.

  Michael Thomas
5 days ago
Good

  Sue Thomas
5 years ago
Super helpful, the blonde lady behind the counter deserves a HUGE raise. Kudos for helping me find exactly what I needed. :)

  Rios Concrete LLC
5 years ago
Dennis and Adam are great to work with and go out of there way to make sure everything is correct and on time.ThanksCarlosRLS

  Nicole Graves-Keisler
2 years ago
They are VERY knowledgeable, friendly & helpful. They are VERY reasonably priced to.

  Elizabeth Young Denning
3 years ago
Dennis, was very helpful and went out of his way to help put out battery in and license plate lights. Thx Dennis

  Jeffery Reinertsen
6 years ago
I always go to o reillys for my parts. Staff is knowledgeable and honest

  Opening Hours

Monday 7:30 AM-9 PM
Tuesday 7:30 AM-9 PM
Wednesday 7:30 AM-9 PM
Thursday 7:30 AM-9 PM
Friday 7:30 AM-9 PM
Saturday 7:30 AM-9 PM
Sunday 8 AM-8 PM

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