Executive Motor Carz
5 (301)
13885 W Polo Trail Dr, Lake Forest, IL 60045
(847) 549-3333
executivemotorcarz.com
Claimed
Service options
- Delivery
Introduction
Executive Motor Carz provides exceptional service options such as delivery and in-store shopping, with a focus on accessibility and customer satisfaction. Their commitment to providing a stress-free car buying experience has garnered high praise from satisfied customers.
Services offered: Delivery, In-store shopping.
Executive Motor Carz Reviews Summary
Pros
- Attentive and trustworthy team.
- Exceptional customer service, authenticity, and service quality.
- Patience and dedication to ensuring a smooth purchasing process.
- Transparent and honest approach to business.
- Highly knowledgeable and professional staff.
Cons
- No noticeable cons mentioned in the reviews.
Suggestion
Continue the excellent customer service and transparency to maintain customer trust and loyalty.
Positive Words
trustworthy, attentive, exceptional, stress-free, honest, dedicated, knowledgeable, professional, seamless, accommodating, phenomenal, above and beyond, kind, fair-priced, memorable, highly recommend, best experience, pleasant, transparent, unforgettable, unparalleled
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Prestige Pro Photo
2 months ago
Working with Executive Motor Carz has been the best experience I've had buying a car. Started working with them 2 months ago on buying an Audi R8 and James was attentive throughout the whole process. They took the car off the website immediately while we were working through details and didn't even ask for a deposit. Very trustworthy team and are up front about everything. Looking forward to buying another car from them soon!
osasennaga ohenhen
2 months ago
This dealership stands out as the best I've ever experienced. I doubt any other place can surpass their exceptional customer service, authenticity, and service quality. Buying a Range Rover from Arsh was a stress-free process, and his honesty made me feel completely at ease. I plan to return and will enthusiastically recommend this dealership to all my friends and family. Thanks again to Arsh and the entire team.
Jason Chen
2 months ago
I bought a Range Rover Sport SVR from Arsh and Matt and I have to say this is the best experience I ever had from buying over 25+ cars in my life. They did a an amazing job. At first there was a problem with my credit union and the loan was stalled for at least 3 weeks until I finally move forward and got approved with another CU, he patiently waited for me during that period without asking for a deposit and guess what! Once the loan was approved, he shipped out the car to me without even received the cashier's check! I mean who does that to a stranger? He made me not wanting to buy any car from any other dealer ever again and I'd definitely come to him for my future vehicles. Oh and he dropped an AirTag inside the car for easier tracking during transport from IL to CA Amazing ppl and amazing car~
Stacy Wallace
4 months ago
If you have the opportunity to buy a car from Executive Motor Carz, DO IT! They are definitely car guys through and through, and they baby every vehicle that comes through their business, so you can feel confident that you are making a good purchase. I bought a 2015 Tesla from them at a very reasonable price, and you would never believe that this gem is an 8-year-old vehicle. They also made the buying process incredibly simple it took way less time than at a typical dealership, and they made sure to walk through the car s features with me. Both Matt and the owner, Arsh, seemed genuinely invested in making sure I had a good experience. I would absolutely look to them again next time I m looking for a vehicle.
Denis Nek
4 months ago
Arsh, Matt and Milan know their job.In the morning I've called about new listing of 991.1 C2S 7-speed, got all the details. Next morning the car was dropped at mechanic of my choice for PPI, by the evening I've wired and next day car went for preparation (tinting, detailing) and one day after it was sent to me to west coast.Amazing service, very fast, very friendly, chatting via messages 24/7 and answering to all my silly questions.The only thing that I do not recommend to do is to try to bargain with Arsh, haha, he is the professional.Car is great, super happy about my first remote purchase.
Matt Saldana
5 months ago
Absolutely phenomenal experience. They take the time to showcase what they have to offer you. No regrets or concerns. I will definitely be back to buy my wife her dream car! Thank you Arsh!
Colton Chaseley
a month ago
Nothing but good things to say about Executive Motors, over the past few months I have needed some work done and brought it in to get checked out and they really go above and beyond to make sure everything is perfect. They have great service and people here along with an awesome show room. Arsh is best guy I know to be in business with whether you are just getting some work done or looking for a new car I would one hundred percent recommend for everyone to check Executive Motors.
Joseph Szafarowicz
8 months ago
Glad I stumbled upon Milan and the team at executive motor carz! They made my experience buying my first Porsche a memorable one and accommodated my needs well from being out of state. Overall exceptional experience and was able to even check out the facility and their collection. Highly recommend!
Cassis Kourakis
4 months ago
I have nothing but good things to say about executive motors! The service is always phenomenal and they make sure to go the extra mile for their clients. I bought a car from here and get all the work done for my car here and I ve always been happy! The car runs great and when I bought it I would have thought it was a brand new car. I ve already recommended them to so many and will continue to do so!
Anthony Lasala
a year ago
My experience at Executive Motor Carz was top-notch. I was very pleased with the whole process from the moment I walked in. I recently purchased a 2005 Honda Civic Limited Edition and love it! This is a spacious, clean car that is perfect for my daily commute. I would highly recommend purchasing your next vehicle at EMC especially if you're in the market for one-of-a-kind, rare sports, and/or luxury cars. Thank you Arshad and team!
Clovis Bordeaux
5 months ago
I just wanted to take a moment to share how pleased I am with my recent purchase from Executive Motor Cars. I chose ECM because they had the vehicle I was looking for at a reasonable price. The car is immaculate and mechanically excellent, and the service they provided before during and after the sale was thoughtful, courteous and most satisfactory. May be the best automobile transaction I have ever had. - Clovis
Ben Chancey
11 months ago
Executive Motor Carz is a gem. What a fantastic place to do business with. I bought a rare decked out 2021 Evora Gt from these guys. Extremely low miles, and 20k less than the local competitors here in Florida, with more options as well. Arsh held the car for me until money was in place. The car was highly sought after. He had many other offers and cash buyers in the meantime. The car was exactly as described. I bought this car sight unseen. Arsh sent me videos of the car and was thorough in his description of the car. After the finances came through he handled the shipping. He said it would be $1200 to mid Florida in an enclosed trailer. He then found a shipping rate of only $1000. The shipper was extremely careful and professional with the delivery. Arsh is a car enthusiast, putting dream cars in the hands of people without breaking the bank for large profit margins!Thanks Arsh!
Linus
2 months ago
By far the best experience I have had going to a car dealership. Arsh and his team are knowledgeable car guys who have always been helpful. There s no where I would rather take my cars than EMC.
Claudia S Derman
7 months ago
What a Wonderful place to do business! Everyone was kind, down to the little details. They explained the little new tech-details better than the manual. I m Always buying cars with this company!!! Sooo lucky to be in touch with them!
Solaman Adam
6 months ago
Great experience purchasing a car from this company. The team here is professional, timely, and worked with me to accommodate any request. All paperwork was handled well and the car was delivered sooner than expected. It was thoroughly prepped, I haven t had any issues for the few months that I ve owned this German car. I was referred by another friend and would recommend him to anyone
Car Guru Frank (Frank Steele)
7 months ago
Arshad was amazing to work with. I have never purchased a car with an original sticker price of $138k before, let alone 1,790 miles away. I was originally looking at a Porsche Cayenne Base that was the color I wanted, but someone came in and purchased before me (It happens, don't complain). Arshad said he had a slightly older Cayenne Turbo on hand, would I be interested? Heck Yeah!. He had it delivered to a local Porsche shop I chose for a Pre-purchase inspection about 1/2 mile away, no problem. The Mechanic told me if I didn't buy it he would. I closed the deal and I was ready to fly in, pick it up and drive it home. Arshad told me for the price of my plane ticket, the gas and 2 nights in a hotel he could just ship it. Avoid the wear and tear and time it would take. So I took him up on the offer and I am glad I did.I have purchased many cars in my life, and this was by far the best experience I have had. I looked for a Cayenne for over three months, but once I met Arshad I pulled the trigger. Now I need to get a Boxster from him.
Ben S
4 months ago
By far the best car buying experience I've ever had. Arsh and Matt were available 24/7 as we worked thru the deal, making the process enjoyable and seamless. I highly recommend EMC.
Connor Simms
2 months ago
Top to bottom AMAZING experience. Arsh and Imran go above and beyond! Ill never take my vehicles anywhere else. These guys are the whole package; incredibly skilled, professional, and the kindest people you will ever meet.
Margaret Coleman
2 years ago
My husband and I found ourselves needing a new car summer of 2021. Little did we know about the computer chip crisis and the backlog of cars this created. We had gone to many of the larger dealerships and we are so glad we found Executive Motor Carz through Car Fax. When I read their Google reviews (almost all 5 stars) we decided to give them a try. They were attentive, the inventory immaculate, and most importantly fair-priced. The owner is honest and was completely willing to work with us and make sure everything was right. I am happy to add my 5 star to the list.
Anthony Labalestra
a year ago
I recently purchased a McLaren 650s from EMC, Arsh went above and beyond and was a pleasure to work with. Great experience overall and we are very happy with our new McLaren.
Shawn Kendall
3 years ago
I'm a business owner and customer service is paramount for me. This is an awesome place with the best customer service. I live several hours away and spoke with the team about a BMW I was interested in but unable to see in person. Online photos were perfect and they went over everything on the phone. I purchased the car sight unseen and it was exactly as they said. Additionally, I could tell my car and their others had all been selected based on being of high quality. The showroom was full of amazing cars, definitely a place I'll look to in the future when looking for another special car. Thanks Arsh, Dennis, & Milan!
Nanyi Jiang
2 years ago
Best dealership I ve ever met, definitely 5/5 dealership, lucky me! Just bought a Lexus IS. The owner is super nice and friendly, and all people in EMC could just make me feel like meeting with friends, and the car is pretty clean and neat inside & outside. All services for car have been done before and there is not even a minor issue with the car! Perfect purchasing experience! Definitely come again if I wanna buy another car
George Szwaglis
a year ago
What a positive experience I had. Arshad and his team were great to work with. No pressure sales tactics. When it's time buy another vehicle I will go straight to EMC.
Alyssa Di Cicco
3 years ago
It was such a pleasure working with Arsh at Executive Motor Carz! The staff was very kind and knowledgeable, and not at all pushy. They have a great selection of cars at fair prices. I never expected to have such a pleasant experience at a car dealership - would definitely recommend!
Collin R
3 months ago
Very easy to work with. I bought from out of state and was thrilled to see that the condition of the car was exactly as promised. They were quick, curtious, and professional.
Kousha Massoumi
7 months ago
Where do I even begin? We can all unanimously agree that navigating the car buying process can often be a tiresome, challenging, and occasionally deceptive endeavor.However, Executive Motor Carz completely shatters this negative perception. My recent purchase of a 2018 Porsche Macan GTS from their dealership proved to be an incredibly pleasant and seamless transaction. Every interaction with them felt less like a business deal and more like a connection with friends or family. This exceptional experience is a result of the dedicated team behind the scenes Arsh (owner), Milan (manager), and Zane (expert). Their transparent approach removes any smoke and mirrors, providing a clear and trustworthy presentation of the vehicle you're considering.Despite living out of state, I managed to make the convenient 50-minute drive to visit their dealership and inspect the car in person. I arrived at 2 pm and, after exploring the premises, admiring their car collection, test driving the vehicle, and completing the paperwork, it was time to finalize the down payment. A minor challenge arose as I had only brought my credit/debit card, without a checkbook or cash, and the banks had already closed. Although returning for my checkbook was an option, the dealership was closing at 6 pm that day and it was a Friday, making it impractical.This is where their exceptional customer service takes center stage. Arsh made a call to my nearest bank, a 34-minute drive away (it was already 5:10 pm), to learn they were closing at 6 pm. Undeterred, he personally drove me to the bank, ensuring we obtained a cashier's check and successfully concluded the transaction that very day. It's a level of dedication and service that truly sets them apart an experience that, truthfully, you won't find elsewhere.If you're contemplating a purchase from their listed vehicles but remain uncertain about partnering with them, let this review serve as a testament to their excellence. Choosing to not work with Executive Motor Carz isn't just a missed opportunity, it's a missed chance for an unforgettable and unparalleled experience.
Jon Weber
7 months ago
I purchased my dream 992 GT3 Touring form Arsh. Not only did I get the car I always wanted but the whole experience was a lot of fun and a memorable experience for my wife and I. As a collector I have bought many exotics and classics and Arsh stood out above all the others.I really appreciate his hard work and communication. it is hard to find those qualities these days. Thanks again Arsh! I look forward to our next transaction as I will be a repeat client.
Chevsuz 12
a year ago
I am so glad we found Executive Motor Carz! My son was buying his first car, and I wanted his experience to be a good one. Well Arsh and his staff were amazing! They gave us a warm welcome to their facility, allowed us to view their amazing car collection and sold us a great car at a great price! Very honest people too work with!
Tom Latina
8 months ago
I just purchased a vehicle from this dealership and I could not be more satisfied. I am an out of state buyer and needed the vehicle shipped and Milan and Arsh are by far the very best to deal with! I had been in the car business for many years before retiring and have dealt with a lot of dealerships in various states and these guys are the real deal!!
Slava Leontiev
3 years ago
Talk about a dealership experience that I wasn t expecting. This is not your traditional dealership! I usually dread vehicle shopping. I was fortunate enough to come across a vehicle that I really wanted and found this place. Funny thing is, I m familiar with the area, but never noticed the building. I d call this place a man cave. As soon as you walk in, you notice several rare classics. I really enjoyed working with Arsh, the owner. Arsh told me right away that this is not your traditional dealership experience. There was no BS and Arsh laid everything out for me. I wasn t even planning on trading my car in, but ended up doing it anyway. The only dealership I could relate this experience with is Tesla, but even more personable. I m glad I waited and came across this place. My two year search for a perfect vehicle is over. All of the dealerships could learn from Arsh and his staff. When you walk away from this dealership with your new vehicle, you won t feel like you just got ripped off. I m still smiling two weeks later every time I get into my truck.