Walmart Auto Care Centers
3.2 (81)
505 Riverstone Pkwy, Kankakee, IL 60901
(815) 802-3154
walmart.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Thaddeus Cantrell
4 months ago
I will never get anything done to my truck here ever again. I was waiting for almost three hours to get my tires replaced and when I finally went to ask if my tires were done they told me they didn't have my tires in stock. Thanks for wasting three hours of my time, Walmart.
Craig Fonseca
4 months ago
Order tires online scheduled tire for Saturday for Walmart to put the tires on tires were late and said I was not scheduled for a tire placement went to pick up the tires 4 days late waited an hour and a half for service never put my tires on just took the tires home
Asha Cox Montgomery
a year ago
Lamont and Cody we absolutely amazing in their customer service, and helping us with our car! They even gave us tips for the road, for safe travels as we continue on! Thank you guys! Go see them in auto care!Service: Oil changeService: Oil change
Angela Lindsey
2 years ago
Waited almost a hour. Pushed the assistant button on card reader over 20 times. Only for mechanics to come out help a lady tht just walked in. Waited a hour 4 them to tell me they didn't have the 4 new tires I needed and saw on the site. An hour wasted of my life. At least someone could gave popped out the garage and said we will be with you shortly. Horrible experience.
Tristan A Kisela
a year ago
Lady working the counter wasn't around half the time. Had customers waiting in the lobby for a very long time while she was busy walking around and goofing off! I won't ever bring another vehicle here. Get people who know their stuff and do their jobs!
Brooke Vazquez
10 months ago
3rd time they have went to put on tires or an oil change and broke something else on my car then the creepy guy always says oh no wasn't me like he's the only one who has worked on it maybe if he stopped sniffing like a dog and actually paid attention to his work he wouldn't be breaking stuff
Jay Ljfs
a year ago
I personally do not recommend coming here based on one employee in particular I ordered some tires they put it on but when i asked for my badazzled valve cap back lady grabbed my hand without my consent and gave me attitude as she returned itService: TiresService: Tires
c w
2 years ago
Do not I repeat DO NOT GO TO THE KANKAKEE ONE! They're always short. Always a 2-3 hour wait. Nobody is ever at the desk. Misquote price and they put the wrong size wipers on my car. Three bad experiences in a row. The Bradley one is waaaaay betterServices: Tires, Oil changeServices: Tires, Oil change
JC Jackson
a year ago
It was totally smart handed here. After talking to the gentleman here and how he was left by himself. He said it has gotten worse ova the years. He did a great job by himself and I hope it gets better for him.
Miss Snookie
a year ago
It's a rip off and try make me pay $64 for oil change because of recommendation but they are lying I'm going to the Monkey grease to get my oil change. Will never come back!!!
Bill Brundies
6 years ago
0 stars. Called at 5:30. Took 27 rings to answer phone. Asked if cloud have work done today if got there in 20 minutes? Put me on hold, came back and said yes. I drove to the store and was there at 5:47. Told cashier I had called and was there so it could be done. She look at the clock, wich was set fast, and laughed as she said no, not tonight. At that time another person came from the back. I asked why someone would tell me to come in if they couldn't do the work? The first person asked the second, and he said I don't know why they would tell you that, we had 3 cars just come in. He turned around and walked away.
alex koerner
5 years ago
They do decent work, but they can be rediciously slow, stood there waiting for over 20 mins before somebody helped me. They do honor their tire warranty so any issues you have down the road they will address and fix. It's also inexpensive to get a tire repaired from them. But compared to any sole tire/oil change shop they are rather slow. Most likely by design to make you walk arround the store and spend more money.
John Brammer
a year ago
Wouldn't change my tire because I had smaller tires on the front then on the rear bought the tire and did it myself to many stupid rules won't be back for tires
D
6 years ago
Went in for a standard oil change. They call me back to tell me they don t carry 30 oil in bulk and that they can either drop me down to their cheapest oil change where they don t do the extra things like check your battery ect or else they have to charge me extra. When I said I ll take it somewhere else, they informed me that they already dropped all my oil. So now I have to pay them for their services and take it somewhere else to get the right oil. First and last time I ll ever bring my car here.
Mark VanVleck
2 months ago
Great place, great prices!
Tarasha (Tasha)
2 years ago
The staff is always so nice and helpful I was made aware that my brake pads were very thin, I appreciated that great workers again always go get my oil changed here
Nancy Gifford
5 years ago
They are SLOW. I was the first customer of the day just needed new tires put on and they told me it would be one hour to one and a half hours to do it. So I went back to check on the progress after almost an hour and the guy said they only had 2 of the tires done.
John Sollers
a year ago
Places are getting unbelievable people don t show up for work they don t open the doors they don t notify you if they re not opening they don t put the hours of service places are pits
Riffe TeddyBear
a year ago
Poor experience. Overcharged me for their mistakes and cost me time, money and prevented me from having reliable and secure transportation to my responsibilities.
Josh
a year ago
U call an call an call an they never answer the phone... it's ridiculous it says 7 am to 7 pm but they never answer the phone..
Michele Stewart
a year ago
Was told 2 1/2 hours to plug a hole. Then there wasn't anyone available to talk to at allService: TiresService: Tires
H L
a year ago
Sick and tired of no help at all. Worthless. Rather go into town and to goodyear
Jeff Jahnz
3 years ago
Rick did what he could to help me out with my car affter the mess from Bourbonnais Walmart. You are Better off here then Bourbonnais by far
Ralph Anderson
2 years ago
Everything is going good so far the tires and the balance. Very busy though
Lyn Nitz
5 years ago
Fantastic. They had the tires I needed at an awesome price! Totally recommend them!
Shawn Fox
2 years ago
They did a great job. Very polite employees
Matt Rounds
2 years ago
Excellent service definitely recommend going here for your automotive needs
Sara Melendez
5 years ago
Good quality but they do take a lil longer then other oil change places
C C
4 years ago
A great mechanic was able to change out our travel trailer tires
Ronnie Moore
4 years ago
When looking for tires come to find out they had some things and do some things that I would have never expected right now they get for five stars for me