Shift Rite Transmissions
4.6 (166)
485 N Hobbie Ave, Kankakee, IL 60901
(815) 935-2356
shiftritetransmissions.com
Claimed
Accessibility
- Wheelchair accessible restroom
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jerry daniel
4 months ago
Molly was very helpful in getting me situated with new transmission for my wife s truck. They got it to me fast and arranged for prompt core return. They always answer the phone or text. Customer service is excellent for an Amazon seller. Price was very good for a 68 rfe. Thanks shift rite
Alan Blavos
a week ago
they sent me a trans after install the truck had a very harsh shift and a clutch ratio code. i called them and explained the concerns I was told it's the truck after i proved it's not they send me a valve body after install with no luck then sent a converter with no luck again. they sent another trans with not only the same harsh shift and codes it now has a severe vibration. due to incorrectly balanced or damaged converter. feed up I purchased a new unit from ford and installed I then spent over a month to get a refund that I had to file a dispute with cc company to get I also lost the money for trans r and r 4 times and almost 35 qrts or merc-lv for them to admit they installed incorrect valve body and also must have sent me incorrect valve body stay away.
Zack Cochran
5 months ago
I recently purchased a 5r55 transmission from Shift Rite and had it shipped to a local shop in Alabama for installation. I ve had the vehicle back for about a week, and it shifts like a dream. Compared to some other big name companies, I would absolutely buy from Shift Rite again, and I was happy to save some money by doing so. Bottom line: great value for a great product, and you can actually call and speak to these folks on the phone, which is a huge bonus.
Raymond Noblin
4 months ago
The owner was very involved with my 4l80e swap. Had an internal harness connector o-ring leak they helped me resolve to prevent fluid from leaching up into the main input harness. After that the trans performed flawlessly. Great communications and shipping crate professionally done. I will use them again I am sure. I would proudly wear a shirt or hat with their logo. Thanks team.V/RRay Noblin Master ASE Truck technician
Ginger Duke
4 months ago
Needed a transmission for my dodge 5500. They shipped it quickly to my mechanic then let me bring the core in since I was going to be in the area, so I didn t have to spend a bunch on shipping to get my core deposit back! Molly is the best to deal with! Can t go wrong with them!
bajasummit
11 months ago
Starting from the top, I bought a 700r4 from these guys back in late 2021 and from the very beginning they were very approachable and workable especially over the phone. This was already fantastic as I live half way across the nation so there s no way I could walk in and talk to them. During the purchasing process they were super helpful with plenty of information I needed to make sure what I was buying is what I needed as I was not doing an OEM install. A huge positive as well is they were happy to work with me to make the transmission work with the adapter kit required for my vehicle. Now I won t go into specifics as I imagine this is a very case by case basis but if you do have something weird that needs to be done it s always worth an ask.I then received the transmission about 2 weeks later if my memory serves me correct and the special request was done perfectly and went together with my adapter kit beautifully, unfortunately the rest of the vehicle was no where close to ready for install. But as time drew along everything came together without a problem and most importantly they sent me all the required information to get this thing running and driving correctly, ie fluid capacities, proper TV cable setup, correct shift points and so much more.The transmission drove great, maybe a little too positive on the shifts for my liking but it is a stage 1 transmission so it s to be expected. Then about 7000 miles later I had what sounded like a bolt in the torque converter, talked with the guys and sent it in, this was right around the holidays so it took some time to get it back but they warrantied the whole thing, got me back on the road and it s been great ever since.I rarely if ever leave reviews for places but this one felt justified. I can say I am happy with this shop and my choice in them.Service: Transmission
Bryson Hodges
10 months ago
I bought a 4l80e from them 4-5 years ago. I currently looking for another 4l80e for another vehicle because this last transmission has been absolutely amazing. Vehicle regularly grosses 17K pounds between truck, trailer, and load. With an additional cooler mounted in front of the radiator my temps stay below 200 and it tows very dependably. I will be looking to them for my next 4l80e.Service: Transmission
gregg peary
6 months ago
I have a car lot and for the last 3 years shift right transmission has done many many jobs for my lot and every time they did a job for me the work was done right I have never had a problem with any of there work the lady in the office is always nice and very helpful they go above and beyond to make sure that I am 100% happy with the work I give them the best score available take your car or whatever you have they will do the job rightServices: Transmission, Auto engine diagnostic
Josh Jones
a year ago
Bought a rebuilt stage 2 transmission from shift rite. Nice group of guys all the way from the guy in the front office to the guys that loaded my transmission in the bed of my truck. So far I'm happy and the transmission has performed well. Barely have any miles on it though as I only got to try it out for a couple weeks before the vehicle was put away for the winter. I will update if anything changes.
Monica Mendoza
a year ago
We received the wrong transmission and they remedied that quickly. Thank you. I m changing my review to 5 stars because I know they will do the right thing by sending the money for the core, even though they can t/won t ship back to them as my husband was told, but the reason is because it cost more to ship back to them and return the core money, but they are awesome and meeting is half way. That s great customer service! Thank you for meeting us half way. Highly recommend!! 5 *****
Connie Richards
9 months ago
They were very helpful with all of my questions. My transmission was shipped in a very timely manner arrived early and I was back on the road in no time. Highly recommend Shift Rite Transmissions
Penelope Michelle
2 years ago
My husband and I own a one truck hotshot company. After losing a transmission on a Saturday a contract was at risk. We needed to put our hands on a transmission by Monday morning. We took a chance and drove 11.5 hours and was outside their door Monday morning when they opened. We met Nick and told him our situation. Nick went above and beyond in making sure we got what we needed to get our truck running and keep our company. He was polite, professional and very knowledgeable. He took us on a tour of the facility and learned about the company's history and how they got started. They are a true American success story and it was a pleasure doing business with them. They offer a great product at an outstanding price point. Our truck is running great thanks to you Nick!Service: Transmission
Matthew Minor
7 months ago
Build time was alittle bit off schedual. But overall great experiance..and transaction.. no problems getting core back.. customer service is a++++. Please dont hesitate purches.. very good transaction.. update later on build longgevity.. going in a workhorse
Houston Hattaway
7 months ago
Shift Rite Transmissions took care of me! Extremely professional, top notch customer service. Communication to me as a customer was perfect, thanks to Molly. You're awesome!! Thank you!!!Service: TransmissionService: Transmission
John Vary
6 months ago
All around great people my transmission was done right away at a great price.Molly was so helpful and went out of her way to help me.They will always have my business. Thanks guys for everything .
Lars Magne Solberg
10 months ago
Needed a remanufactured transmission for my 2003 Ford Explorer RHD here in UK. These guys provided me with that and from the go top service, customer care and feedback all along the way. This is a 10 out of 10 experience!Service: TransmissionService: Transmission
Odin
2 years ago
I'm very happy with the purchase of a rebuilt THD400 transmission for my truck. Took about 6 weeks to get it to my door. Best to phone them for a timeline from the get go, and call occasionally for status updates. Don't just fill in the order form. Cheaper to order from them directly than using that popular auction-site, where Shiftrite also maintains a storefront.My local mechanic was impressed with the appearance, packaging, and reasonable cost of the unit.Service: Transmission
Matthew Lospalluto
4 years ago
Legitimate, reliable and SAFE place to do business with. I've never bought a transmission online before and was skeptical going into this blind however, Nick made this a very pleasant exchange from start to finish. He was knowledgeable , accommodating and a man of his word. I work for a logistics company and wanted to ship privately rather through which worked out great. Once the transmission was installed and fired up i took a drive down some back rides and was the smoothest ride since i originally bought my truck. NO problems no lights, no leaks no issues whatsoever! would recommend a million times over 100%
Mota Finga
a year ago
Kurt took good care of me in my time of need when my trans broke 2k miles from home. There was a fitment issue with the torque converter but they handled it and found the right one local to where I was stranded. Everyone makes mistakes but they owned it and made it rightService: TransmissionService: Transmission
Melik Mcclendon
2 years ago
I ordered my reman transmission for my Dodge ram 1500. I placed my order online and immediately got a confirmation call with eta. I ended up getting my transmission shipped out early even all the way in Florida! After having my local shop install my transmission my truck feels better then new. I ve put about 1k miles on since all towing a large trailer, and thanks to the upgrades and corrections shift rite made to the Factory mopar design my truck doesn t skip a beat. I m very happy with everything.Service: Transmission
Timothy Hopkins
11 months ago
I purchase a transmission from them had a problem with the torque converter I contact shift rite and they sent me a brand new converter Mr. Brett is a very honest guy and easy to do business with they have my business for life. Transmission is shifting just like the truck is brand new thanks shift rite. And thanks Mr BrettService: TransmissionService: Transmission
Mark Hargreave
a year ago
Bought a rebuilt transmission. Trans is working good only been a couple of days but I'm quite happy with it. Good price and has all upgraded parts inside. If I ever need another transmission I'll go here.
Jeff Vones
10 years ago
I bought a Dodge 48RE from Shift Rite and I have to say these guys are great to do business with. The transmission shipped the same day I ordered it, Brett made sure it was the right model for my truck, and it arrived two days later. The new transmission is performing flawlessly in my truck and the warranty gives me peace of mind. I returned my old transmission core and they evaluated it and issued a core deposit refund quickly.I highly recommend Shift Rite Transmissions if you are in the market and need great customer service and fast response.
Tom Rickard
a year ago
I would avoid this company!! I ordered a transmission and was shipped two by mistake. I contacted the company to return one of them( I do not want something I didn't pay for). I was sent a return freight ticket and sent the transmission back only to be stuck with the freight bill. I contacted Shift Rite who asked me to send them the bill and they would take care of it because of their mistake . They did nothing and I was stuck with an overdue freight bill !!!.So much for doing the right thing .Poor way to do businessService: Transmission
Peter Wickstrom
5 years ago
I had my 2004 Buick Rainier transmission and transfer case rebuilt at Shift Rite, and picked up the SUV on this past Monday ( 9-19-18 ), and noticed the gas mileage jumped almost 5 mpg on the way back home, it shifts nice and firm, and we couldn't be more pleased. The price was reasonable, and the work can be done at their location, as we had it done, and they even changed my transmission cooler lines, as they noticed they were pretty rusty. I would recommend this place for all your transmission work, and no, I do not get any price break or such for writing this review, I'm doing this to let everyone know they do GREAT WORK!!
Karen Shelley
6 years ago
Tom and the staff really took care of me. I'm no expert in transmissions but I was felt comfortable with this company. My Ford Explorer has a transmission that is better than its original one, the price was affordable, shipping was easy and the customer service GREAT. Thanks y'all.
cody zielinski
9 months ago
Very friendly and did a great job on my truck replacing trans and reasonably priced would definitely use them again for any work needed on my truckService: TransmissionService: Transmission
Connor Walter
6 years ago
I ordered a transmission online from these folks and it was a very good experience. The nice thing about them is you can always get a hold of them. If I called and left a voicemail, they called me back within 20 min. They also prefer to talk to the customer rather than go back and forth through email which I saw as a huge plus. Transmission worked perfectly and included all the gaskets to hook up the cooler lines for my particular transmission. Overall these guys are awesome to work with, I've made a few big purchases online such as engines but these guys were hands down the most communicative of the bunch. Give them a shot and you won't be disappointed. Just remember if your thinking about ordering online that it's an actual business that your dealing with and they stay in business by making customers happy.
Luke Orr
8 years ago
I had my 4L80E go out (naturally it was right after I hit a deer, albeit unrelated) and found that the transfer case mount had shattered. Tom was very helpful through the whole process, he and his team helped make an extremely stressful and expensive process totally painless. I drove about 2-3 hours to get a price $600 better than anywhere within 300 miles. Due to my own forgetfulness we arrived at their shop an hour early (time zone change), but they were fine with it. After I got it back I had my mechanic install it, which he said went as expected. I've put about 400 miles on it and it seems as solid and smooth as a new transmission (and I would know - as a dealer I drive new cars literally every day) Fantastic job - can't say enough good things about this company.
Shane Michaloski
2 years ago
transmission died, talked to some other places, couldn't deliver and/or were much pricier. These guys bent over backwards to get me set up. Customer service was awesome, answered all my questions.While I was waiting, you see other customers come in and see how quickly and thoroughly they were looked after. Definitely would recommend.