Eli Truck & Trailer Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Zee Zee
2 weeks ago
Super friendly mechanic. The owner is definitely nice. Took care of my coolant low level alarm !! Labor price is fair. The only thing I didn t like unnecessary computer diagnose for low coolant level and a part markup however it looks like anywhere they will charge you 30 to 45% on the top of the actual part price. Overall I will definitely use them again if I ever need help from them

  Cottontail Express LLC
3 months ago
If you plan on paying without fixing your truck, feel free to do it.Truck have no power. Took to this shop and paid $1399.The truck is still not fix. Towed my truck to another mechanic.If you want this to happen to you, then that s on you.

  Kenzoe Alazondo
3 months ago
This place is a joke. Charged a bunch of money and did nothing to solve the issue I had going on. Told me one thing when I dropped the truck off. I asked the same questions when I picked the truck up, just to be given a different story. Blatantly lied to my face, and danced around the direct answers to the questions I asked. They literally made my truck worse then what it was when I brought it in. For your mental health and finances, avoid this place.

  kris fiori
2 months ago
Great people, easy to work with, and fair prices. I had an alternator go out. Made it to their shop and they had me in and out

  Edward Vollenweider
3 months ago
Saved me. Great guys, willing to help out when things got real. Middle of the night, everywhere else was closed. Got my tire fixed.

  Chris Lundquist
3 months ago
Horrible had a broken wire caused truck to turn off called roadside $650 they did nothing went to there shop they assured they could fix charge another 950 still nothing I zipped tied harness up drove to another repair shop fixed for 150$ don't use them they will rip u off leave hanging charge not even fix but wanted to change thousands of dollars ecm extra and told me well do u want to leave a fix it yourself I said no sir I just. Want I guys to find and fix wire not try to rebuild electrical system I was informed its noon we go home no discount apology nothing just steal $1600 quick like I feel like a fool allowing my self to get ripped off there's loves 1 mile from there and other repair shops within 15 min use them places like this scamming outfit need to go out of business...there no real shop they just pray on truck company's will be checking to see if I can file claim with efs at least on the 2nd large payment nothing was done Update I called to try and talk the owner and was call a racist etc and they could care less about my review please share this place did nothing truly nothing and you charge me or keep my stuff watch out they will robbed u will be filling a Civil sute update Dec 2023 Cort awarded me my $$$ also found out there mechanics are not certified or trained also several lawsuit have been filed they use different businesses name's be cautiousService: Electrical

  David Meadows
8 months ago
Worked as a mechanic here, agreed to my pay, I let the owner know everything I knew and nothing more, he agreed to pay me what we discussed, a little over a month goes by, I am starting to get days off through the week because "there is no work" when in fact there was work. Wanted me to sign a sheet to take responsibility for work that was messed up on my last day there when another mechanic is the one that stated the parts I grabbed were wrong and that he would go buy the right ones, them he had to redo it the next day and I was blamed for just taking it on the chin and doing it his way to prove a point. Was told another job I did was completely wrong when it was started 8 months before I came in, then someone else redone the work again with the same issues and then another guy came in and diagnosed and said I did everything wrong when I wasn't the last one to touch the job. There is no accountability by this company. Everything starts off good until they use you up. Unprofessional owners. Instead of talking to you about a problem they just give you days off and say everything is okay. Then proceed to fire you and tell you everything you did wrong. I would leave a better review had they been honest from the start instead of giving me the run around.

  Tyrell Simon
a year ago
Needed fixed and back on the road they got me in and out and charged me a fair rate. I would recommend them for any repairs. Thanks again.

  Christa Delgado
a year ago
Super unprofessional, have a blow out on the side of the road. Called this guy, told me 20 minutes. Waited over an hour, called him back.Said he called me multiple times, don't have any missed calls. He didn't send anybody out, because he said he wanted to make sure pricing is okay. Doesn't matter how much it costs! I just needed the service, but ended up huge waste of time!

  jeanne berg
9 months ago
Top notch. The part i needed was back ordered. They found a used part to keep me going. In and out quick. I am a woman and did not feel screwed over by the price and did not gey talked down to. Lady in the office was very nice but i thinkbshe could hold her own if u decided to be an ignorant douche. Guy they put on my truck was new and right beside him wS an expeienced mechanic. How often do u actually see that? Seems like new trainees today have to fend for themselves and its been showing. I had to be towed btw and they suggested JMDO. That guy is awesome too

  Harpreet Singh
a year ago
Work accepted on weekend but after hours rates are way too high ($175/hr). But they will get the work done.

  Jamie Gay
5 months ago
These guys are great broke down at love truck stop jump start would not start so call Eli Truck repair came out found it was a fuse got me running if in Kankakee IL call Eli truck repair first Not the Loves truck stop

  Dispatch Batoy
a year ago
This is my second time using these guys. I can t say enough good things about them. They are great. They ARE fast and they have very very good pricing. The whole staff is superb . Omg ! I m so excited writing this review right now. I was in Michigan about 300 miles away when my truck lift gate broke down. I didn t think twice I decided to call Stan and deadheaded back to Kankakee to the shop. I knew they will take care of me, but what I didn t know is how fast?.. man the minute I dropped off my truck I didn t even settle in they were done :) .. I was so happy to get back on the road. And ohh did I forget the pricing is so good, so fair so cheap. I appreciate this team so much. I want to give a shout-out to Pedro and chuck as well. Those guys are amazing . Thank you so much. I don t ever see myself going anywhere if I m within 500 mile radius I don t care I m deadheading. If anyone is even close to this location look no further I m telling you now. You will not regret it. Thank you once again !Ohh before i forget the first time I used was when I ran into a low bridge in Chicago. These guys are amazing team. Very friendly as well.-ABService: Body & Trim

  Serena Payne
a year ago
Eli's Truck Repair is the BEST PLACE TO BRING YOUR SEMI TRUCK OR BUS. The staff is knowledgeable very down to earth people. They diagnose honestly and fix the issue. The mechanics they employ especially John puts his heart into his job and treats each vehicle serviced with 100 percent care as if it was his own. I recommend them hands down for any job big or small.

  Derrick Jackson
3 years ago
Mr. Stan responded and diagnosed my call ASAP. Eric came to go get me to the shop. The mechanics were are all knowledgeable and made the environment comfortable. They found several issues they saw with my unit and fixed everything efficiently and quickly. The pricing was affordable and over all I was happy with their service. I will be a regular customer.

  Tims Steed
9 months ago
Excellent service...Eli and pedro...stayed open just for us...had everything we needed...had it done within an hr...they was very inexpensive to fix the reefer unit.

  DMA TRUCKING INC
a year ago
This people are thieves. They take advantage of people. $750!!!!I was 12 miles from there shop. I requested a used trailer tire.They charged me $175 road call then wen they finish they added another $175 because they forgot that was a 2 hour min.$125 labor to remove an outer trailer tire.!! That's ridiculous$200 for a use tire

  Scott Albright
2 years ago
When I called they were accommodating and helpful. When Oscar showed up we accessed the damages. When we realized nothing but the tire was damaged or destroyed, he installed the replacement without wasting any time. Took longer to pay the bill than the repair itself. Thank you.

  Nicholas Clark
10 months ago
This place is great. Fixed all problems in a timely manner. Anytime I m in Kankakee I m only getting my work done here!!Service: Steering & suspension repairService: Steering & suspension repair

  Dontre Glasper
10 months ago
This was awesome and quick with my fix I had drive shaft that snap completely and they where able to get me at 2 am and had my truck fix in 2 days awesome

  Nicholas Kaufman
a year ago
Terrible communication. Did more work to my truck than what I had asked and still made me pay for it. Truck was dropped off on a Friday and they said they would have it done Tuesday night. Truck wasn't done until after 5pm Wednesday evening and the invoice was twice what it should have been. They took my stabilizer bars down the street less than a block away to have the new bushings pressed in. The company charged them $300 to do it but then Eli charged me over $400 on my invoice. They charged me $1250 in labor for what my local Kenworth dealer said was a 6 hour job.

  Nicholas Derrick
a year ago
They have a great response time for service, they are very proactive when it comes to getting parts for the truck or vehicle they are working on. Very straightforward and diligent working people here. If able to I would only have my truck serviced at Eli truck and trailer repair.Services: Air & cabin filter replacement, Air conditioningServices: Air & cabin filter replacement, Air conditioning

  DC Truckking LLC
9 months ago
My truck broke down on I-57, called Eli truck and repair, service was unbelievably fast and price was really affordable, owner and staff are really polite and helpful, would recommend them to anyone!!!

  Eric Hillis
3 years ago
These guys are great. Tried to call loves after a break down and no mechanics available. Called these guys and could not have been more pleased. They are fast and professional. Wish they were in my home town I would use them exclusively!

  Solid Group
3 years ago
Definitely 5 star service! My truck wouldn't start at Gilman,IL on the side of the road Sunday . Stan was there within 45 minutes. He quickly diagnosed the problem and found that the starter is bad. He get a new one and get us back on the road!The staff is professional and friendly!!! Thank you and I recommend this place to everyone who wants an honest shop that don t take advantage of its customers!Service: Electrical

  Deepak Gaba
a year ago
There price is genuine they are quick to do there work. Thnx for the good service i suggest truck drivers to visit here for there truck repair.

  Jaman Lock
2 years ago
Oscar was great! U guys showed up, fixed my truck...all in time for me to make my pickup. U guys are definitely reliable & it's worth anybody's time to give U guys a call. Thanx so much.

  Jhon Pierre
a year ago
Best place in town to get your truck fixed fast and efficient price not not bad at all if you're in the area check them out first before you check the other guys out

  Frank Batey
2 years ago
Yes he lies it's a nice place for any truck driver to visit the people there are very helpful good people I love the service that I had there in the feeling they gave me when I came in today business did I was going to be okay it's a wonderful place to go get your truck broke down getting overcharged me he explained everything to me he did he had to do it was really wonderful to be in a nice please my truck and it didn't help help help that's all he wanted to do was help me and give me going yes it's a nice place visit

  Oh Boy
2 years ago
Last minute work needed was accepted by these people. As a driver that's of GREAT value. A bit pricey but hey, saves money on the tail end of the day.GREAT WORK GUYS.!