Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
diana rodriguez
3 weeks ago
I've been coming to the owners of this shop since I was a teenager. They always help me out with my car, from finding someone who could tow my car to them, to advising me to stop putting money into a car that was no longer worth it. This week, I stopped by to get a service I had done not too long ago. The owner welcomed me and asked me what service I needed. I informed him, and he informed me that my car didn t need that service yet, since I had it done last year and I don't drive much. It should be done every 10,000 miles, but he said he would do it if I was insistent on getting it done. I know that in this time of life, everyone is more interested in making money, but they're more interested in making long-term loyal customers. I'm a woman and I'm not very knowledgable about cars, but I can stop by or call for information. I know it's not always convenient to drop off your vehicle and be without it for a few hours, but I know the moment I go back, everything will be taken care of.
Abraham Robinson
a week ago
Hello again to all inquirers for the five Star Auto repair shop! This is Abraham Robinson notifying inquiring minds that five-star Auto has helped me out again with that 97 GMC Sierra c1500! I was pulling up to my parents' house the other day about a week ago and then all of a sudden started making a noise on the front driver side wheel. It ended up being the barring. Those guys change that barring, and that right driver side strut, and my truck has been riding beautiful ever since! :-) I just want to appreciate Nigel, and Julio for their expertise "once again" ! Keep up the good work guys! "Until we meet again"Abraham/Ahvdran
Victoria Cervantes
4 months ago
This shop was great! Took my car in and was immediately taken care of. Service was great and the owners were awesome as well, comfortable and great price. I found my new mechanic shop for all my cars. Thanks 5 star......
Kyshelle Lewis
2 months ago
One of the top 3 auto repair shops in Joliet fixed my car in a timely manner and has the lowest pricing in town!!
Brian Herrera
3 weeks ago
Got a resonator delete done and couldn't be happier!
eric maeks
4 months ago
Total Scam! Stay away completely unprofessional and if you try to talk owner yells aggressively at you and will jump the price up
John Wilkinson
7 months ago
Hated it - Believe every bad review you see. stole my catalytic converters, they'll eventually put themselves out of business and also don't represent the Latino community in good faith either 5 star ripoffs you'll notice all good reviews they have come from people with Mexican names other than that youll be a white sucker
Frank MUR
4 months ago
Scam stay away! Total scam they will not let you know the price nor be in contact with you over anything. Shady as it gets stay away
Andrea De Haro
a year ago
Got my exhaust and breaks serviced here they were fast and professional best service i have ever had in a shop. Julio and his Dad worked with me on the price so i could afford the services i needed and they explained everything in Great Detail. Thank You Five Star Auto!Services: Exhaust, BrakesServices: Exhaust, Brakes
Lel Franchini
2 years ago
Not recommended con artists they were supposed to fix an oil leak ended up breaking a bolt didn t tell me so my car spilled oil had to get it towed bk so they can fix gasket they failed at that now this is how they return my car today with zero oil smh civil suit coming very soonService: Engine repairService: Engine repair
Diego Pratt
8 months ago
Terrible service, I show up to this place with an appointment to have the owner refuse service. He made up some story just so that he wouldn t have to work. I will never come back to this place since they don t know how to be professional.
Mike Sikorski
2 years ago
Brought a used truck in from a dealer to get a quick inspection on the vehicle and these guys were awesome. We re able to get me in quick on short notice and gave me fair and honest evaluation of the truck. I definitely recommend going there. Best part of it all was that the mechanic didn t even charge me! Very good people, I would definitely do business with them again.Service: Auto detailing
Martha Hernandez
6 months ago
Horrible Serivice! Take word for it.- Just had the worst experience! They fixed nothing.
Michael A
7 months ago
Good place fixed my brake line fast and bled them through
Jose Ocampo
2 years ago
Super friendly people and with very reasonable prices for any break downs in your car definitely I recommend this shop for anyone that have problems with automobile Thank you so much Five star repairs...
ignacio Salazar
2 years ago
This place is hands down a great place to do business with. They felt with my insurance no hassle . Great place to have warranty work done .Service: Steering & suspension repairService: Steering & suspension repair
Dawn Gillihan
3 years ago
They do very good work and their prices are very reasonable. I am very happy with my vehicle and comes with warranties. They are not shade tree mechanics. They stand by their work.
Donald Tully
11 months ago
They are super good auto service to take ur car for repairs they excellent
Daniel Garcia
7 years ago
Very good service. Flexible hours and availability. The staff explains problems and issues in detail. I was very pleased with the service and work that has been done on my vehicles. Definitely recommend
Sandra Garcia
5 years ago
Worst service - no level of professionalism. Shop is full of debt. They're charging you a premium on parts and don't pay their vendors. With the low level of service and debt - this place and their owners will not last. Check out the BBB on them too....this will also deteriorate.
Veronica Kinard
3 years ago
They are awesome. Julio is very nice and his dad is a wiz with cars. There pricing is fair and reasonable.
Bonnie Gurney
4 years ago
God bless five star auto w orkers and their business.My car battery would not turn over and I was stranded at the dialysis center.. I had limited funds on me and have limited walking due to a handicap.I prayed andI called these mechanics,not realizing they were located across the street.They came over within 10 min and jumped the battery for me. Fivestar,you were a answered prayer.God will bless you.You rescued a pastor!!May God richly bless.
Maria Ornelas
4 years ago
As most of the people who lives in Joliet my car is fundamental to perform my daily activities. Five Star Auto Repair shows high responsabily from the first call to hire them until the car is ready. They don't surprise you with undecided decisions. Thank you very much.I highly recommend this shop.Maria G Ornelas
Gus
a year ago
Great people don t trust anyone else with my car super helpful definitely recommendService: Oil changeService: Oil change
Andrew john
11 months ago
Friendly great price! These guys are awesome!
Joan Mclane
2 years ago
Horrible place to do business with. You walk in and get ignored by just about everybody there. Everybody either was too busy eating and watching tv to give you a simple answer to whats going on with your car.
Rosa Eyman
5 years ago
Took my auto thinking it was the trasnfer case without any paperwork that said it was the problem and they changed without driving or checking my car charged me 700 dollars and didn't fixed the problem, then they told me it was the rear exell and they will fix it for another 750 dollars, not a professional mechanic take a car to fix it without making sure that is exactly the problem, they went and got the transfer case .... Worse place to take your car for a big job or small job..
Carlos G
3 years ago
Do not go here you guys frfr they didnt even changed my oil to synthetic only put regular and charged me $65 nd they tried to fill my a/c but made it worse then it already was.
Reginald Tate
a year ago
Fast n great work I'm ok with the job they done on my car
me miranda
6 years ago
Very good mechanics. Their pricing is very reasonable. Will definitely come back and refer them to friends and family!