Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Fina Lopez
a week ago
If I could give zero stars I would. I took my truck.there to get a quote on repairs and basically was relieved a text message saying "we are going to pass on the quote"no reason no explanation. When I went to pick no reason no explanation simply were not doing it
Chartia Mitchell
a year ago
I wouldn t go to this shop if I were you ! I purchased a Ford Escape and needed work done , before taking it to PETE we had our truck looked at by Ford and a personal mechanic. There were minor issues wrong like brakes and rotors coolant etc, when I purchased the truck it came with a warranty, so we weren t worried about the prices due to the warranty company covering the charges. Pete stated that he wanted us to pay up front since it would take a few days to get a check from the claim, that was a red flag there. Fast forward, we brought the truck in & not even 3 hours later he calls saying that my truck needed a battery and a alternator ( before we took the car to Pete we had that specifically looked at due to a recall, it was done by Ford) so we knew he was lying. After naming several other things he said he would come up with prices in the morning and get started. THE ONLY THING I ASKED HIM TO FIX WAS THE TURBO WHICH IS COVERED UNDER THE WARRANTY. He never once stated that it had to be fixed . I told Pete we wanted to have our mechanic take another look before there was any work done and his entire demeanor changed, & that s when he finally mentioned the turbo needing fixing which we already knew. Pete is money hungry and was trying to run a scam since we had a warranty. Knowing certain things would be fully covered under the warranty I believe he wasn t even going to repair the damages he claimed my truck had more so just keep the money for himself. Also if you re young Pete will try to take advantage thinking you don t know anything about car we only knew about this shop because our warranty company said it was the closest shop in the area that they had at partnership with
owen beasley
5 years ago
No matter which type of mechanical problem you may be having, Wayne and the crew will get the job done right. Happy to say our family has been customers for like 30 years. Never once have we had to return after our vehicle is serviced. Most honest mechanic shop in Illinois
James Martillaro
6 months ago
Quite possibly the rudest. People on earth. Called my aunt the C word over the phone then told her to go F her self because she couldn t answer a question.
Barbara Bergman
5 years ago
Had work done at this location. First off was quoted 250.00 for each job that was parts and labor. Had a power steering pump and a universal joint replaced. My job was authorized on the 18th and they put my job off for two others that came in I am supposing were more money rgan mine. Finally they got to mine and that was on Thursday 24th no one called me or anything I had to call driday evening was told it was done they would call me back with total. SATURDAY MORING I called again the mechanic told me it was done and told me rge total. I questioned the amount he told me to talk with the owner when i got there. Spoke with owner the price went up 300.00 more than what i was quoted i quested why tgey said that is what it is never a phone calk nothing not even a chance for us to decide if we wanted to go ahead with rhe job or not. This business is a Scam they are ignorant and self centered do not care about the customer never gave thought to if we wanted the work done or not
Stephen G. Lee
a year ago
Owner was rude inbox me very rudely about a car I was interested don't buy a car from here honestly the cars are prices too high
Richard Moeller
3 years ago
Excellent service, reasonable prices. Needed major front end work, new tires for less than 2K.
Zaki Uddin
3 years ago
Business owner Peter says he's been in the business for over 60 years; can't even do his job on a simple repair never going back to this garage ever again
Michelle Stimac
a year ago
This man had the AUDACITY to tell me a new rim was 335. Looked online and it s 95. Beware.
Kathleen Sluhoski
6 years ago
Very honest and professional shop would definitely bring my car there again!!
Hannah Webb
4 years ago
I finally found a mechanic who I trust, who is more than fair, who actually cares about people and who does a amazing job! He goes above and beyond!!!
James Wuttke
4 years ago
Family been going here for many many years. They are reasonable reliable an honest.
L T
2 years ago
Pete doesnt know what hes doing..overpriced work.Not knowledgeable. Stay away!Service: BrakesService: Brakes
John Doll
7 years ago
Simply awesome! Excellent service...fantastic guys..they don't over charge...what more could you want!
Jared Hendricks
6 years ago
Shane Nagel recommended me to this shop. They did a fantastic job.
shane nagel
6 years ago
Very honest and the job gets done in a very reasonable time
John Kish
2 years ago
Good job on replace a water pump no problem.
Ben B31JING
6 years ago
Bertino s Auto is my favorite place to go to. Good employees and quality service.
Bart Perry
9 years ago
Honest competent mechanics who can handle most repairs.
James Kurpiewski
4 years ago
Service and the prices are reasonable
Linda Jaskoviak
3 years ago
Trustworthy, honest, efficient and kind
Robert Bugger Brugg
2 years ago
The Best