Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Baby Girl
3 weeks ago
Do better Aaron s All I wanted was for business to take accountability of their mishap. Took my Chevy to Aaron s for a windshield repair. Well the windshield leaked when it rained. Went back in and spoke with manager Danny who insisted it was the sunroof and not the windshield. I believed him and went and got the sunroof tested and $295 later the test revealed it was indeed the windshield that was leaking. Went back to Aaron s only to be told again that it wasn t the windshield because the liner was not wet. Well good thing I had videos to show the water dripping from top of windshield as well as a bubble forming during test. After watching the videos Danny reluctantly agreed it was the windshield that was leaking but wouldn t/couldn t do anything about money spent on test although he told me it was the sunroof. Whatever happened to good customer service and taking responsibility for your errors. Yes they redid the windshield at not cost but they also blamed the sunroof and I spent additional money for no reason. This was not my first time here, but definitely my last. Perfect example of you get what you pay for. I would have been better off going to a competitor with more knowledge.
Chris J
4 months ago
Called for a quote on a Thursday, it was very reasonable. Scheduled an appointment for the following Tuesday. When I arrived, they started the work right away. 50 minutes later, they were done. The front office staff was very nice, and the facility was very clean. I would recommend them for windshield repair. Also, and I didn't know this, they will come to your you for an extra charge. If the weather is cold, you need a warm garage for the bonding agent to set.
Jared Brooks
5 months ago
Second time using this company. Fast, professional and very reasonable! The office workers are kind and helpful.
Murad Abdallah
2 weeks ago
Don t waste your time here. The front desk is rude and not much help. I ve also heard other stories from other people. There are so many better glass places to spend your money at.
Ice Plant
11 months ago
The best, been here 3 or 4 times already. Knowledgeable AND FRIENDLY staff. Easy to set up appointment. I called and they had availability the next day. Took 30 minutes for them to do my windshield. Receipt is detailed and easy to get reimbursed by your insurance.Service: Auto windshield replacementService: Auto windshield replacement
Noe Lara
a month ago
If you need your auto glass replaced, do not go anywhere else. I have needed a replacement windshield on multiple vehicles in the past and have always used Safelight, just for the ease of scheduling, receiving the quote etc. Windshield replacement was always a part of my insurance until recently, which is why paying a $100 deductible was never a big deal. Fast forward to our current insurance and needing a windshield replaced on a 2021 Mitsubishi Outlander.Got a quote from Safelight and its $800 not including tax and labor fees. I said to myself there is no way that it could be that much what am I missing. I looked around and found Aaron's Auto Glass. Great experience from scheduling all the way through the tech replacing at my house and taking payment. Very professional staff answering phones, followed up with a call the next morning to let me know when the tech would arrive, replacement took a total of 45 minutes. Total cost you ask? $308, including the tax and labor.Safelight marks up their glass by 80%, Aarons auto glass did not pass on that markup. I will be using Aaron's Auto Glass for all future replacements and recommending them to everyone that asks.TLDR: Aaron's Auto Glass replaced my windshield for 60% less than Safelight would have with a professional experience from start to end.
Giorgi Eliashvili
4 months ago
Good price but I specifically asked them that I needed to be sure that LTS system would work.It doesn t work. Lanes are not detected although other cars in front get detected. My guess is that they installed wrong glass for different trim model.When I brought my car back to check they said everything is good :))
M T
a year ago
This chain was recommended by my insurance agent.When I called for an estimate it was the lowest that I had found so far.Booked an appointment and the windshield was replaced while we waited in less than two hours.Staff was very courteous and answered all of my questions.No issues with the new windshield.
Mark Moon
6 months ago
A great place. Highly recommended. I did my 2014 Subaru Outback windshield replacement here. A great value with good quality of glass and service. Thank you!Service: Auto windshield replacementService: Auto windshield replacement
Mz T
a year ago
OMG OMG THE WORK ABSOLUTELY AMAZING CUSTOMER SERVICE SUPERB PLEASE GO TO AARONS FOR YOUR WINDOW NEEDS BEFORE AND AFTER PICS ARE BELOW PRICE WAS VERY REASONABLE I DRIVE A 2014 BUICK VERANO THANK YOU AARONS SO SO MUCH FOR REPLACING MY WINDSHIELD SO BEAUTIFULLY AND FAST
DJC
a month ago
Everyone was very friendly and helpful. Very pleasant experience. Would go again....
First Class Limousine
2 weeks ago
Girls at the front desk are very helpful and nice and guys from the shop work fast
Ana A
5 months ago
Called around a few places and the lowest price by far and very friendly service
Chris Riofski
a year ago
Emailed to get a quote. Was responded back to the next day, reasonable price. Brought the car in early for my appointment and they were able to take me in, out in minimal time compared to Safelite or Gerber. Highly recommend
itz anahi
a year ago
I got my windshield repaired here bc my boyfriend recommended this place. I got a quote over the phone & easily set my appointment up. I waited less than 45 minutes for my windshield to be done & I loved the fact that they transferred my previous stickers onto my new windshield! Also their price was very reasonable compared to Auto Satellite! I definitely saved $$ here.Service: Auto windshield repair
Dawn Huels
2 months ago
Best price and service for windshield repair or replacement
Beverly Brock
a year ago
Been going here since I was a teenager. They've fixed all my windshields. I've only had to replace 5 in my life but still. They're amazing and fast. Got it done right before work and still was on time. Thank you
Luis Adorno
11 months ago
Love this place the prices are very fair the customer service is awesome very professional always greeting someone with a smile the installation crew really care about what they are doing highly recommended to anyone who has any kind of window problems.
S Garcia
a year ago
Great prices, FAST and efficient service, friendly staff. My windshield was smashed by vandals. Aaron Auto Glass quoted me a great price and came out to my house for a small fee. Very fast and professional service!
Erich Schlismann
a year ago
Came here because another company cancelled my appointment becuase they did not have the windshield for my car. The other company, which is a national brand that advertises a lot, told me it would take 3 to 5 days to get the glass and schedule an appointment. Mind you, I already had booked an appointment a week out and the other company cancelled my appointment after I arrived for my appointment.....ANYWAYS. I hit the Google machine found Aaron's. Headed to the shop. They had my windshield and get me in the next morning. They didn't try to upsell special treatments or wipers and Aaron's was over $100 less than the other company. SAFE to say I am happy with the service and I highly recommend AARON'S!!!!!
Joseph Koranda
2 years ago
Great, fast service, with the best prices in town! They took 20 minutes to replace my windshield. This is my 3rd time coming here and their always on point. I highly recommend them. Keep up the great work guys.
Kyle Wise
3 years ago
They were very professional, quick, cheaper than the competition by more than $200, and scheduled me in sooner than anyone else could as well. The technician vacuumed the broken glass out for me, had the entire windshield replacement process done in about 45 minutes, including re-attaching my ipass stickers. Overall super happy with the service and would definitely recommend.
Tommy Dunmore
a year ago
Update........ my last review of Aaron Auto Glass, I shared that I had a disappointing experience. But the manager wanted to make it right! I came back today after they called me to let me know they double-checked the Glass to make sure it was right before I traveled out there to have it installed. They did a beautiful job replacing my windshield with the factory glass when the dealer has 3 week back order.No business is amune to an unsatisfied customer. Aron in Joliet made it right, and I will travel the extra time to go to this location from now on Thanks to everyone there
Michael K
2 years ago
Called to get quote over phone for window replacement. They beat competitor places in the area and offer a 2 year warranty for leaks, damage from install. They had my car in and out as scheduled. Will be doing more business with them as I moved from the city where I used them aswell for all glass replacement. Thank You!Service: Auto windshield replacementService: Auto windshield replacement
melissa m
6 years ago
Walked in on Saturday and was told I have a 1.5 hour wait. Car was done sooner than that. They have seats and a tv while you wait. Everyone was nice. I spent a week pricing different companies and setting appointments. They were the cheapest and no problems. And they kept the price the same! With a few big name companies, id get a different quote every time i called. I'd recommend this shop and will never bother with any of the commercial companies again.
TMccSr3799
3 years ago
Contacted their competitor for an estimate (safe ) the estimate given for my Jaguar XF was $645.I then contacted Aarons, which gave me an estimate well below their competitors price, which was $345.I was definitely pleased with the service, and professionalism. They actually had me in, and out within an hour. Would recommend them, in the future
theresa
4 years ago
The girl at the desk was very friendly and informative! Service was crazy fast I had a whole new windshield in 30 minutes. Also I only paid $173 when the big name glass companies wanted $380. Very happy with this place : )
John Marchese
5 years ago
I had my windshield replaced. The price was much lower than well known shops that advertise heavily. The work was perfect and the people were courteous and helpful. 6 stars out of 5 for quality and value.
Mike Rutas
3 years ago
I had my windshield of my 2001 honda insight replaced here. My car is low production so I showed the installer some unique aspects of my car just to be on the safe side. With that, they did a great install for a very reasonable price. I'm pleased.
Google User
2 years ago
Safelite Repairs price $1200, Toyota dealership price was $1000, here at Aaron Auto Glass I only paid $301. They could increase their price and still be the better option. I took away 1 star because the girls at the front almost gave my car keys to another guy who brought in the same type of car. Good thing I was paying attention, dude couldve made off with my car.