AACCEL Emissions & Auto Repair
4.7 (316)
3500 Mall Loop Dr, Joliet, IL 60431
(815) 577-6193
aaccelautorepair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Matthew Gonzalez
2 months ago
My car was having transmission problems so I got another transmission and I wanted them to swap it they did the swap in a timely manner I paid them for that $1520 then they couldn t flash the used transmission so without telling me or calling me they swapped the computer from my original transmission into the used one charging me 632 dollars extra and it still didn t work there and they pretty much told me to take It to the dealership avoid this shop if you have a vw Audi take it a european specialist that being said I have a cooling pump that is shorted out that is blowing a fuse and causing other codes that they figured out that the was the only helpful thing they did besides telling me to take it to the dealership . I also recently noticed the coolant light on and it was on before noticed the lower radiator hose was reinstalled incorrectly and loose
Tracy Bailey
3 weeks ago
Great folks, very pleasant and very detailed in explanation. Not to mention once they fix the issue, they retest for emissions so nothing left for you to do but order your renewal sticker. The price seemed a little high based on what I saw online but for what I received and the fact they give you a free loaner, I'm ok with the price. Would definitely go again although I hope it's a while before I need to. :-)
Theresa Barry
3 days ago
Lack of communication on their part. Car their for 3 weeks and only called me once. I had to keep calling for updates. They did a $1000 worth of repairs that I did not approve and they think that was ok. 10% discount for doubling my bill without permission. Not cool.
Paula Dunskis
2 months ago
The service and customer care were outstanding! I highly recommend!!! I had difficulty with the emissions testing. I took my car to AACCEL emissions (across the street from the emission testing center in Joliet, illinois) and they got me in right away, maintained communication and fixed the car quickly. They even brought the car to the emissions testing center for me and the car passed. All this in 1.5 hours. Fantastic! I will go back!!!
A R
2 months ago
Excellent excellent service! Parking brake malfunction error was coming up out of no where. Took to one mechanic then to AACCEL where they were able to diagnose and fix the indicators. Complete life savers. I noticed the little things added as well once I picked up my car. Drove away a happy camper.
Cheryl Emberton
2 months ago
My son recommended AACCEL for a muffler problem i was having I took it to them with an appointment of course and they had fixed within 30 minutes at a very acceptable price.Crystal the girl who runs the front desk so very nice and professional.I will be a repeat customerI highly recommend aaccel.
Marie Beeler
2 months ago
Aaccel got my car running nicely and passing emissions. I appreciate them only doing the necessary repairs and holding true to the timeline & price. If the dealership has let you down, try Aaccel!
Michael
3 months ago
Took my 2007 vehicle in for repairs. They were very helpful and knowledgeable of what I needed done. Work was great and fast. I had zero problems with them or the work they did.
Matt117ish
2 months ago
Craig and his employee's show that they care about people. We all need are car's and I trust they will do there best to get the job done right. They do there best to get us back on the road as soon as possible in a safe vehicle.
Christine Hampton
2 months ago
These people are amazing. They went above and beyond for me in a failed emissions repair that required unique problem solving. They committed to the problem, had excellent communication, and more than fair pricing. Old fashioned personal service.
Alex Bromley
5 months ago
Fair priced, efficient work. Great communication throughout the whole process and got my car to pass emissions in a fast turnaround. Both Crystal and Craig were great to work with.Service: Auto emissions testingService: Auto emissions testing
Tom Mack
4 months ago
I took my 2005 Chevy Silverado 1500 in to AACCEL, they finally got me in and fixed my truck so I could pass the emissions test and if passed with flying colors, I am so grateful! My truck running very smooth. I recommend my friends and family to take their vehicle in there if they have a problem Friendly staff, did a great job on my truck, I will not make AACCEL my go to mechanic from now on,3 days after getting my truck back from AACCEL the engine light came back on and I put my OBD scanner on it and the code was PO446 and that s the Evap emission system fuel vapor leak . After they charged me $1040.33 .I called them and they said bring it back in and they will do a smoke detector on it , I asked how much would that cost?they said they won t know until they get it in the garage?it s like the the Thousand dollars I gave them should have covered that in the first place, I bought a smoke detector and do it myself . I am sorry to say but I changed my review on them, they changed all 4 O2sensor s and just cleared the computer brain of all codes so it would pass the emission test. The receipt was vague about what they all did to my Chevy Silverado, hope people find this useful
Sarah Tafoya
5 days ago
Gave a full evaluation of the vehicle and gave us a rental vehicle for free while repairs were made. Appreciate all their work
Brad Woody
6 months ago
I figure any shop should be able to repair a car satisfactorily. The question is whether we feel like we got a fair deal, at a fair price, from people who are friendly, professional, and honest.I've had my car back 3 days and it performs as expected. Better yet, I still feel good about our interactions on the phone and in person. They are my new mechanic Service: Steering & suspension repair
Raheym Spells
4 months ago
When it comes to the quality of service and people, these place are most definitely TOP NOTCH I came in with an emergency close to their closing time, and they got me in and out with no problem. I wasn t too sure how I d make it home. All smiles, great mechanics, great people
Angelica De Jesus
6 months ago
A very good business that knows how to treat people like family. Organized, sophisticated, friendly people who know how to get the job done. the owner has a great team that is willing to work with all their customers. Each member goes above and beyond with the best care And fed friendly attitude towards their job. I recommend all my family and friends to go to them and I will most definitely continue to do so.
Matt Walker
5 months ago
The owner has been on site every time I have been there and the staff is kind and easy to talk to. They did excellent work on my vehicle and hopefully I won't be back until my next oil change!Service: TransmissionService: Transmission
Kr�l wiatowy P
5 months ago
Craig & Crystal are the best I have taken 2 cars to them and they are trustworthy and get the jobs done they have fixed both of my cars and are up and running great!!!!! I definitely recommend coming here!
Philip Hannon
4 months ago
Need my truck to pass emissions and other places didn t get the job done, but this place got it done plus other issues I needed to address. Price not that bad for good quality work.
Patrick Jones
a month ago
When its very expensive to fix used cars, AACCL Emissions, make it easier, by providing a loaner car for free, and the work they do, is very good and quality work. Thank you. For making my life easier.
Avaya Hayes
7 months ago
If it was possible to put a 6 stars I would. The workers here are very nice and understanding. They have amazing prices and fixes that get done quick. If you ever need your car fixed I would 100% recommend Accel!!
Pete C
2 months ago
Awesome people, awesome experience. I think I found my new mechanic shop. Super friendly staff and awesome experience overall!
Bernie Quinn
3 months ago
Service was great and was fast. Prices were very good and fair. Will definitely recommend them to my friends and family. I will also be a repeat customer.
Sirius Blak
11 months ago
I brought my vehicle in for testing on 04/13/23 to determine why my engine light was displayed. Chrystal advised me of the process and gave me an estimate of what to expect if repairs were needed. I was provided a loner car while they investigated the problem. Within two days, they identified the problem, made the repairs and were able to successfully pass my car on the emissions test. I was satisfied with the work which was clearly explained to me by one of the mechanics. They even identified a situation with my battery I wasn't aware of and were willing to resolve. Despite having a little more work done than I expected, I am very happy with the results.Service: Auto emissions testing
Arturo Lopez
7 months ago
Took my 18 yr old Cadillac to Aaccel after it had failed emissions test. They were able to find the problem with the brake boost hose. They gave me a free loaner! They repaired the problem and took it to get the emissions rechecked and the car passed the test!Services: Auto emissions testing, BatteryServices: Auto emissions testing, Battery
Leanna Adams
7 months ago
Amazing shop, very cleanly and employees are so nice. The front desk women crystal was extremely patient and kind. If your looking to get your car fix this is definitely the place to go.
P Howard
2 months ago
Always thorough in doing a job. Never halfway done they even research projects to get it right. AACCEL IS THE VERY BEST!
Stephanie Arriaga
2 months ago
Very professional, fast and helpful! Brought in my car after failing the emissions exam and left happy!
Matt Emberton
a year ago
Great Shop, great staff. Needed to pass emissions and they ran all kind of tests. They fit me in during the holiday season and they did amazing. Fixed a few things and got me to pass emissions. Have a few other things I want done and I will be returning for all my vehicle needs. Not often you can find an honest, affordable, knowledgeable shop who won't screw you around! Thanks Accell!Services: Auto engine diagnostic, Vehicle Inspection, Auto emissions testing
Sally Zabel
a year ago
My engine was making a knocking/rattling sound and thought it might be an engine knock. They inspected the engine and found a broken bolt. They repaired that as well as a small oil leak. They also did a transmission fluid change. Saved me from having to get a new engine, or car. Everyone there is super nice. Crystal in the office is awesome!! Super friendly and helpful. The owner Craig is super knowledgeable and they have very fair pricing. Definitely would take any vehicle owned to them.Service: Engine repair