Steve's Towing and Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Madelaine Stimac
a year ago
We were recommended this place after being told at the dealership that they could not help us. Our A/C unexpectedly went out coming home from Michigan (from KC). We assumed there was no quick-fix to be had and just wanted someone to confirm what was going and maybe provide us some insight on what to do. The woman at the front greeted us at the door and as we told her what was going on she bluntly said well I can look at it, won t fix it though then walked back into the bay.By the end of the visit, our fears had been confirmed, and we knew we had a long 4 hours ahead of us with a grumpy infant. We are thankful for her at least looking up where the part would be and how soon they could get it in (next week) but it was the initial coldness that rubbed us the wrong way.I hope that this is not typical customer service and that it was just as frustrating a day for her as it was for us.

  Linda Schwartz
a year ago
Steve's towing was really great. We had to have our car towed home after the arm at Baywash car wash dropped and smashed our windshield and I know God was with us because if that had landed on top of the car it would have killed me. Shakes a person up.

  Autumn Brown
2 years ago
I literally just got off the phone with someone I think there name is Sam, he answered the phone and said Sam in a sluggish voice I could barley understand him. I simply asked if he could do a oil change today he said no tomorrow. So I asked how much it would be and tired to tell him the make and model and what oil, when he cut me off and said rudely uggghhh I can t tell u if I don t know what kind of car probably 70-80 bucks! I politely told him the info quickly because it seemed as if he was was rushing me off the phone and didn t even bother to want my busses. He replied with a annoyed like 65 bucks and after my thank you he replied yup . Based of his rude and annoyed attitude with a first time customers I will never come here and let them touch my car, negative attitudes lead to poor performance!!!!

  Carol Fate
2 years ago
Steve is wonderful. He helped me as soon as he could. I would have been stuck without him. His prices were very reasonable. Recommend him highly for automotive needs.

  Bud McMahan
2 years ago
He just wanted to get rid of me, so he towed me to the next town for $300. It was a simple short in a wire. He used the excuse that it was a foreign car...Honda? Really? Made in USA

  patti ashby
6 months ago
Shawn was very kind and seemed willing to help.

  dangelo_sykes YT
a year ago
Couldn t even tell me prices over the phone. That how they get you. You bring it in to have them look at it then they charge you for just looking at it without telling you how much first

  Lisa Tollefson
2 years ago
Love, love, love the service we get from Steve's. We not only use their towing but buy our tires from them. Good service all around!!!

  Julieann Smith
4 years ago
He towed my car from Beardstown to Jacksonville, didn't wait long, very polite and conversational. Price was appropriate.

  Travis Driver
a year ago
Couldn't ask for better service and prices are very fairServices: Wheel alignment, Auto tire replacementServices: Wheel alignment, Auto tire replacement

  David Corbridge
2 years ago
I've been going here for over 30 years. Reliable service.

  David Herron
4 years ago
Steve, Great guy very honest,Will definitely go to him again.

  BrianK Ketcher
a year ago
Worst experience ever... Rude as hell

  Kenny KP Paul
a year ago
Good place to check out

  Tyler Bennett
5 years ago
Best place in town for. Petrol!..

  Samantha Easley
2 years ago
Wasn't there