Harbor Freight Tools

4.6 (257)

  1813 W Morton Ave, Jacksonville, IL 62650
  (217) 435-0808
  go.harborfreight.com
  Claimed

Hardware store Tool store

Retail chain carrying a wide range of tools, hardware & other products for the home, garden & car.

Service options

  • In-store pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adam
3 months ago
Very decent tools and shop supplies for reasonable prices. The Bauer line is now my go-to when I need a new power tool.

  MDD
a month ago
They saved a tool back for me. Friendly service, nice clean store.

  Matt Fricke
2 months ago
Always helpful and handy when shopping. Very polite and customer Friendly

  Leanda Seaton
11 months ago
I have never been here before until yesterday. My dad and I were looking for a rivet tool and rivet nuts. We found what we were looking for, but they don't sell extra rivet nuts. The cashier was nice and tried to help us out. Her manager was also very nice while attempting to help us. Overall, it was a good first-time at this store.

  Sue Richey
a year ago
They have a very friendly staff, greeted with a smile and a welcome as I was walking in the door. They have a very large selection of tools and are reasonably priced. Their products are not the highest quality but I knew this before going, and frankly was looking for a bargain and not high quality. I was very pleased by every aspect of my visit there. I found exactly what I wanted and used it as soon as I got home. It worked perfectly for my job!

  Jim
7 months ago
Usually helpful people. Corporate needs to let the business run itself.. tries to buy a display item because they are clearancing that item. Wouldn't sell it because of corporate. Had to drive 140 miles to another store that had one in stock..

  Jo menala
4 years ago
Fair quality, homeowner style tools and accessories at decent prices Twice though, the men's restroom was out of both toilet paper and seat covers.

  Sharon Van Meter
5 months ago
Bought a bandsaw. It was 350 lbs. The guys loaded it for me and were really nice about it.

  Susan Christopher
11 months ago
Worst customer service I ever had. Finally found an employee outside smoking, when I asked for help she just pointed where to go. I asked if there was someone else in the store to help and was told in the office. When I checked out, the other employee was at the register, two of them visiting with each other. I intended to make other purchases, but went to Home Depot for those. I will not be back to this Harbor Freight.. Jacksonville IL

  Joseph Hymes
a year ago
Employees were friendly and always greeted with a hello when entering. A little difficult to navigate but everything is organized and very clean. As soon as you enter you will normally see someone cleaning out on the store floor. The sliding doors make for an easy entrance as well. The carts are in great working condition so it makes nivagation through the store alot quieter and more peaceful. Not the place to let the little ones run around considering what type of store it is. Needed to find gloves for work and definitely should have been my first pick. I had to go to several other stores before stopping here and finding exactly what I needed. Thank you again for the friendly service!

  I P
a year ago
Went in to look around for Christmas. Didn't find anything but some tape we needed. Went up front, there was one cashier open the weekend before Christmas. One employee looking out the window talking about being a princess and doing nothing. Another employee comes up front talks to them and yet another employee comes from the side. Not one of them opens a register even though it's taking a while because they are putting the customers name in the system among other things. It's fine to have fun but you are there to take care of customers. Won't be going back to this Harbor Freight.

  Terrance Robertson
a year ago
Very cheap tools and hardware. Great return and warranty policies, and they have awesome sales. Now I said very cheap, so remember you usually get what you pay for.....so if your looking for everyday use or heavy use tools, go on down the road to home depot, buy if it's just an occasional need and don't have alot to spend, this is the place for you.

  Mike Corlas
a year ago
If "quantity" in more important than "quality", in your search for a product, then you have come to the right place. Why pay $200 bucks for a Milwaukee torque wrench at Home Depot when you can get a no name brand junk torque wrench here for 37 dollars? So it stops working 2 weeks after you bought it. Big deal! Throw it away and go buy another one just like it. Best the best place in town to buy cheap junk.

  Devin
2 months ago
Great deals lovely place

  John Coughe
2 months ago
Always find what I need without hassle

  Craig Gorman
4 years ago
It's a good place to save money. But you have to play the coupon game. I've gone into a store and could pay three different prices for the same tool.So just keep up with your coupons and of course use the best one . They change the savings on them real quick but the one you got a week ago usually is still not expired. So use it and get more savings. Their jacks and hoist and engine stands. Are all fair quality I've used them for years and I'm not easy on that sort if stuff but they hold up well even with some abuse. Just look things over good they have some not so good tools as well as good for the money tools. Like every place else you just read between the lines and you'll save thousands if your the type that hasn't been in his living room in months because he'd rather be in the middle of something out in the shop.

  Kim Brooks
2 years ago
Bought a utility wagon it is nice. Store wasn't busy.got help finding exactly what I needed. Reasonable price for everything. Will be back soon

  Todd Frasco
8 months ago
Very clean and organized store, Staff was very helpful and polite

  Jen Morrill
a year ago
Love the customer support and friendly environment. It's nice to ask the questions needed without feeling intimidated or foolish.7

  j s
2 years ago
Most stuff is good for home use. If it brakes doesn't cost alot so throw it away or they do have a return policy.

  Linda Schwartz
5 years ago
Lots of goodies. We bought a moving pad that will workout to be a good cover for the back seat for the dogs. We got a free 25 foot tape measure that is really nice.

  Darrell Thompson
3 years ago
I love this place I could shop in this store for hours. Just gotta watch what you buy. Some stuff is great quality and some others not so good.

  Tiffany Baker
5 years ago
There's literally something for everyone in this store...very clean and organized with fully stocked shelves...super friendly employees that have the knowledge and know-how on practically every item...THE BEST HARBOR FREIGHT TOOLS STORE YET!!

  Carlos Suarez
2 years ago
The staff was on top of there game. When entering a staff member will always acknowledge you and they go out of thier way to help you find what's and that's great no downtime in and oit

  James Fanning
4 months ago
All kinds of tools and assortment of stuff

  Sharon Phillips
2 years ago
We've been shopping here for years and we get some really good buys in here. They are always friendly to us and helpful.

  Jeffrey Gillespie
3 years ago
Staff was not very friendly , store was clean but low on gloves and safety equipt. ( I realise due to high demand during covid ) Could still be pleasant though .

  James White
2 years ago
I love this place they're always had what I want they always greet me when I come in they always are nice to me and talkative when I leave help me whenever I need anything all around good people good place

  spencer barrett
4 years ago
I spoke with the manager very nice lady, the sales associates enjoy there work, an are very helpful, the store is huge, very well organized, everything was easy to find. A huge selection of tools for the everyday user.

  Wayne Cunningham
3 years ago
Felt welcomed as soon as I walked in. Was allowed to browse to my contentment, without being pushed to hurry. Found great selection and prices!

  Opening Hours

Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-8 PM
Saturday 8 AM-8 PM
Sunday 9 AM-6 PM

  Auto Repair In USA

Simplify Your Search for Quality Auto Repair Services in USA.

  Broswe by States

AK AL AR AS AZ CA CO CT DC DE FL FM GA GU HI IA ID IL IN KS KY LA MA MD ME MH MI MN MO MP MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR PW RI SC SD TN TX UT VA VI VT WA WI WV WY

  Browse by Alphabet

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

© 2024 AutoRepairinUSA. All rights reserved.