Itasca Automotive Repair - Mechanical Repair - new ownership

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  colleen koziara
3 months ago
NOTE: new owner- no clue how service is now, could not get past confusion of trying to figure out who I was talking to to even make an appointment. Didn t seem to have any information about past work on vehicles, no clue who I was as a past customer, didn t want name for an appointment. So I did not make one and will be looking for service now in my area. VERY SAD that ownership change over created such a dramatic change in basic customer service.I have been taking my vehicles here for many years. They do great work, that is reasonably priced, and they are very nice and friendly to work with.I drive a ton for work, and I can always rest assured that when I drop my car off for an oil change and a once over , that they have checked EVERYTHING! They always call with updates before doing any work and the estimates are always accurate. I used to live a short walk away, so they were very convenient. I recently moved to Minooka, soooo not convenient anymore! But I m calling in the morning to make an appointment because the peace of mind knowing my vehicle has been well and competently managed is totally worth the drive. I have never had a bad experience with Itasca Automotive and highly recommend this shop!

  NET PIPER
4 months ago
IAR repaired my vehicle after accident .Great communication, did excellent work in timely manner. I highly recommend!

  madeline parmacek
a year ago
Great service and great value! They were able to fit me in for an oil change last minute and were super quick! Given the current economy they were also extremely affordable! They did a great thorough check of my car. I will definitely be returning and recommending!Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  Melanie Moreno
7 years ago
Honest, fair and fast! These guys are great - they fix only what needs to be fixed rather than recommending unnecessary.Every time I have had to take my car to them I've been pleasantly surprised at the bill. They recognize that good business is treating people right. I won't go anywhere else ever again and highly recommend them to anyone in need of their services!

  Amir Suleman
3 years ago
Owner and mechanics are really nice and easy to talk to. He was very honest with his recommendations, I didn't feel like the other was trying to upsell. I found that their pricing is one of the best I've seen in the west suburbs.

  Nicolette Dallas
6 years ago
This shop is the most honest around.Quality mechanics and grade A customer performance!Rich always goes the extra mile helping out my parents with advice on purchasing a new car and keeping them safe on the road in the most cost conscience manner. I'm lucky they are so close!

  Craig Pleggenkuhle (Hawkweltbild)
4 years ago
I've had brake and muffler work done at this location in the past (prior to the new location) and had great service, prices and work. If you're a commuter on the Metra MD-West line, this should be a no-brainer for oil changes and car work. You can drop off your car early before they open and pick it up on your way home. I got timely calls with the price and status. I highly recommend them for any vehicle service.

  Sandra S
2 years ago
I highly recommend going there, they are great people, courteous, fairly priced, and after my last mechanic screwed up my car, I will be going back here, no matter how far away I live. I trust them to work on and fix my car, since no one else can seem to fix it!

  Jeff P
8 years ago
I highly recommend Itasca Auto Body. My most recent dealing with them has reinforced the positive impressions I had previously had. They are helpful, friendly, and reasonable.I dropped off my car to replace what I thought were worn bearings. Rich troubleshooter and ruled things out, determining that the tires were near the end of their lives and at least one was out of alignment. He gave me options based on budget and degree of permanency. I opted for new tires through him, as the price was reasonable and he'd done all that troubleshooting.

  Drake Daraitis
7 years ago
Amazing place, great service. We've always gone here for tough repairs and they've always pulled through. Great and fair prices. They know what they're doing and always help us out when we need.

  Megan Slater
4 years ago
Always a good price when I've shopped around for service. Work is reliable. And best, are honest about if work needs to be done (when jiffy lube always lists ten things).

  Let's Get Going Travel - Dream Vacations
7 years ago
We have been taking our cars to Itasca Auto Body for over 20 years. They are honest, fair, friendly and do great work. From oil changes, breaks to body work, they do it all. Great communication and a locally owned family business. Highly recommend them!

  Kirk Booher
8 years ago
I was having problems with my Acura TL. They got me in quickly and diagnosed my problem. They were unable to fix it because of the issue being intermittent, complex, and gave me some excellent advice. I spent an couple hours in the shop and I was pleased with the operation and procedures. Seems to run like a well oiled machine.

  Omar Sanchez
2 years ago
Simply the best.Honest and best prices.They do a fantastic job everytime and never beat around the bush.Highly recommended!!!

  Joe Bellert
3 years ago
Great reliable honest service. If you want peace of mind with your car repairs go see Doug. He will treat you right.

  Mark Trapp
4 years ago
TBH, I have used Rich and his shop prior for body work but not for repairs. Big mistake! They did a great job and went above and beyond. AND they came in under their initial quote! Can't beat that!

  Olga
6 years ago
Dropped off my moms car for an oil change and some faulty warning lights. Same day service and helpful, friendly service. Great to have in the neighborhood.

  Melissa Guilfoyle
4 years ago
the daughter destroyed that place. overpriced and took over a week to do a few hr job. Then has the nerve to give me attitude. Lucky I didnt go after her like I wanted to

  Lily Vazquez
6 years ago
Rich s Autobody was beyond wonderful! Very friendly staff, knowledgeable technicians and communicative on progress and completion. They came recommended to me and I will definitely be recommending them to others!!!

  Allan Ashbaugh
13 years ago
This is the best mechanic out there. I moved 1000 miles away, and I will still take my care here every time I am in town. I've been a customer for over 10 years.

  Luis Roman
5 years ago
Terrible telephone skills, i was inquiring about prices for some mechanic work and the guy who got on the phone seemed to be annoyed with basic questions and hung up on me. That made the choice easier for me, definitely never coming here.

  LIV & VIC
2 years ago
Never again. Whoever hired the female worker there, needs to be fired. She can t handle dealing with people and has a terrible attitude.

  H S
2 years ago
Always been honest and don't try to charge you for things you don't need. Great staff and good work.

  Taylor Howard
7 years ago
$25 and they were able to fix my flat during my lunch break in 20 minutes. Can't complain about that.

  Richard Cardell
5 years ago
Best auto body service and Repair around the area. Competitive prices, fast, friendly and reliable.

  Joe Dogans
5 years ago
A great family owned business where the work is done right the first time ! Saved me money and time!

  Mark Smithe
10 years ago
Nice people to do business with. Prices are fair and the work is done right and on time.

  RICKY KOLING
a year ago
Great service and really nice people

  Melissa Guilfoyle
6 years ago
Love rich. He has taken car of all my Vehicles and my familys

  Kevin Bayer
2 years ago
Honest car repairs. They'll suggest options but not push.