Crash Champions Collision Repair Huntley

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brittany Mitchem
4 weeks ago
0 stars is what this so called company deserves. I loved the atomospher that Adams Collison center provided until one day it became this so called company. Work was still incredible and the employees did amazing work. Unfortunately, once ownership changed, the whole atmosphere changed. I personally pulled into the parking lot one day and was so disheveled listening to management swear and scream at their employees. I personally would never step foot on the premises for how uncomfortable I felt for their poor employees. Great job to new management for Turing a great shop into trash.

  Jodie Auliff
4 months ago
Someone hit my truck and damaged the bumper and tailgate. Adam s worked awesome with my insurance, sent me texts to update me, and were incredibly thorough. My truck looks better than when I bought it!! I highly highly recommend them, did I say highly!!

  Greg Justus
a month ago
I personally would not take anything there. I used to work there. Crash champion is a completely different shop compared to Adams. They only care about numbers. They don't care about what the car looks like anymore and for everybody here that had work done at Adam's in the past. There are no remaining employees from Adam's left .The worst thing about it is is the only thing crash champions did different was bring Rob in.He completely destroyed that shop

  Kevin Polhemus
4 months ago
We've been a customer for probably ten years. Had a few vehicles repaired there in the past. Adams had been my "go-to" for auto body work.... but after my last interaction with " the new guy" and the feeling the entire vibe has changed, I will seek service elsewhere.

  EH Morales
2 years ago
I took my van in after a car accident. Daryl told me it was safe to drive, turns out my van had a broken axil. I should had gone somewhere else after that but, I left my van there for repairs. It took two moths to declare my van a total loss. He did not due a detailed inspection at the very beginning. He kept on adding costs every week. This person was inexperienced and inconsiderate. Go elsewhere, save yourself the stress and agrevation.Services: Body & Trim, Engine repair

  Andrew Szekely
a year ago
Adams Collision Center is a direct repair facility in Huntley and performed outstanding work, including coordination with insurance, arranging for rental car. and complete restoration of damage.

  Jake Leonard
a month ago
Great service. Quick and my car looks brand new. Would highly recommend

  Umar Carter
7 months ago
Good work but very unethical. My son rode his bike into one of their employee s car and the employee colluded with one of his co-workers to write up an estimate for nearly 5X the cost of the damage. When I confronted him and told him I know he works for Adams he became excitable but quickly regained his composure and told me he knew where I lived (obviously, because he has access to my personal information from when I took my car in for a separate repair). It is sad because the quality of work is very good but I think Huntley Collision does equal work for a lot less and is far more ethical. The great news is Gerber is right next door.

  Kiley A
3 weeks ago
They did a good job, just took several weeks longer than they said and they kept pushing the date out with more excuses.

  Dean DeSantis
4 years ago
Excellent service at Adams Collision Service in Huntley. Good customer service with Mary Jane at the front desk. Set up my estimate appointment very quickly. She also set up the car rental I needed at a really good price. Darren did a very thorough inspection of my vehicle to come up with a proper estimate. I also received three calls after they had my vehicle to give me updates throughout the process. Final work was outstanding. Excellent body work and paint. Good job by all.

  Melissa Wilkins
5 years ago
These guys were wonderful! Scott and staff were very friendly and courteous. Scott explained the details of repairs and my vehicle was ready in the time-frame given. Great service, and excellent work on my truck. They also took care of the rental, drop off and pick up, making the process very convenient for me. I highly recommend their services and would not hesitate to use them again if I ever needed to!

  iLuckyCharms
3 years ago
I brought my car to Adams as they were in my insurance network through State Farm. Everything from the estimate, paint job & pick was handled Professionally. I would highly recommend Adams for any of your collision needs. They did a great job on bringing my car back to life and the way I bought it. Thanks!Service: PaintingService: Painting

  Brenda Craig
2 years ago
Very professional, I was hit by another driver and had body damage on passenger side. Mary Jane was instrumental on assisting me with a car rental as every place I called had no cars available. John called weekly to give updates and dealt with the insurance company. The paint was matched perfectly. They warranty their work and did great work. You would never know my vehicle had damage. I would highly recommend adams collision in Huntley!Services: Tires, Steering & suspension repair, Painting, Body & Trim, Wheel alignment

  M G
a year ago
Highly recommend Adams Collision Service!They completed the repairs as promised and on time (w/ daily text updates). My car looks brand new!Services: Auto body & trim repair, Painting, Auto body & trim replacementServices: Auto body & trim repair, Painting, Auto body & trim replacement

  Kendall Willis
a year ago
Wonderful service! The employees are professional and honest. My car looks great! I will definitely be back if I need any repairs in the future! I could not have asked for a better experience. I highly recommend this location!!Service: Auto body & trim repairService: Auto body & trim repair

  Christopher Flick
5 years ago
I couldn t be more satisfied with the professionalism and customer service that was provided by Adams. My main point of contact, Scott Behm, took care of me like family and my car like it was his own. They worked directly with Allstate who insured the person that did more than $4k in damage to my car. Adams and Scott made the process much more tolerable and I truly appreciate all they did.The work that was completed was top notch, the paint work was outstanding leaving little evidence of the work that had been done. They back up the work with a warranty for as long as I own my car so I m not worried about issues in the future.I recommend Adams and although I hope to not need a body shop anytime soon I know where I ll be going if I do.

  Amy Struckmeyer
2 years ago
Adams did a FANTASTIC job repairing extensive damage to my year old Lincoln after I was t-boned. Darren was extremely knowledgeable and friendly. I was kept in the loop during the entire repair process via text which was incredibly helpful. I will be recommending Adams to everyone!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Paul Fischer
4 years ago
Scott was very friendly and able to get me an appointment right away the following week. I had minor repairs done to my rear bumper (2018 Jeep Grand Cherokee). The craftsmanship and attention to detail in the repair area was better than I expected. The paint job was Excellent! They even buffed out an area in the front that had a minor scuff mark at no charge and adjusted my tailgate since the factory had built it with slight uneven gaps on both sides. =)

  M K
5 years ago
Adams collision is great. I was happy to hear that they are in State Farm s preferred network after I was rear ended in December. I just picked my car up from being fixed. Everything seems to be great. I was kept informed of the status of my car throughout the repair process and they even took care of the rental car pick up and drop off. I would always recommend this repair shop.

  Eugene Celli
4 years ago
I've been going to Adams collision for a few years now. I always deal with Darren when I go there. He's a great guy to deal with very easy to talk to and explains exactly how they are going to do things. I also met Jose' who buffed out my car. He did an amazing job. Best buffing I've had on any of my cars was done by him. No one comes close to the job Jose'did. As far as the paint work at Adams it has always turned out perfect and beautiful for me. I've never had one single problem at Adams. Thanks again Adams and especially Darren for taking such great care of my cars and myself as a customer.

  Nan T
3 years ago
It was very easy-they took care of everything with my insurance. The repair looks great. They didn t make the timeline I was quoted but they went above and beyond by providing me with a vehicle until my car was ready. Plus they washed my car and vacuumed the interior. No place performs that service anymore! I will use them again.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Nancy Clark
5 years ago
Adams Collision did a great job on my car. Scott and Mary Jane were super friendly to work with and very accommodating with my schedule. They even vacuumed/cleaned the inside of my car. Would highly recommend them!

  Brian Seng
5 years ago
They 100% handled insurance, rental, parts and labor. The work done looks as it did when the truck is new. Everyone I spoke to in person over the phone was very helpful and courteous. I sincerely appreciate the work they did after my truck got rear ended and making it as simple and painless for me as possible.

  Maggie Olsen
5 years ago
My car was hit from behind leaving minimal but obvious damage to my back bumper. I went to Adams Collision because it was near my home and it had good reviews. I was not disappointed. From the beginning to end, I felt I was treated professionally and curteously. Darren was efficient in getting me a quote and did not try to upcharge or sell me anything extra. Everything was explained to my satisfaction. The repairs were done in a timely manner, and nothing was done without my approval. The pricing was fair. I was pleased with the service and workmanship and would recommend Adams Collision.

  Susan Anderson
5 years ago
Scott was more than accommodating, with my estimate appointment, as my schedule changed. They made it super easy regarding getting my rental car, did great work, were on time with completion of work, and friendly all the way!!!! Highly recommend!

  Penelope Liptak
4 years ago
Adams collision is the best. We have used them a few times.Their service is always on time or done before the expected time. We have always gotten update calls. Our insurance covers a rental. Adams takes care of arranging that and we pick up the car at Adams when we take our car to be fixed.

  Doreen Wilson
4 years ago
Darren at Adams Collisions was easy to deal with. My side mirror was taken off my car. He told me over the phone with an estimate. Went in to get it done. Turned out it was less expensive then previously estimated. Plus, it literally took a half hour to finish the job! Thanks Adams for a great job!

  Anastasia Kotlarz
3 years ago
Adams Collision does superior work! I thankfully haven t needed to have a car repaired due to an accident in a long time. Which is a good thing but when the accident happened, I told my husband we re using Adams. Great communication, work, and professionalism.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Amy Sanders
6 years ago
Outstanding service! My car came back in better condition than when I got it - clean and tidy and whole car polished! The attention to detail exceeded expectations - their staff also had the Car rental ready for me when I arrived and took care of rental return as well - as hassle free as one could possibly get! Highly recommend. Great staff!

  Stan Werner
6 years ago
Stopped in today to have someone to take a look at some surface scratches on my new car. They took care of the scratches within 20 minutes. Looks like new again. When I asked how much I oweThey said nothing. I offered coffee money. They wouldn't take a cent. This is the first time I've gone to Adams because of the reviews online. I don't put reviews online to often. Adam's deserves all the good reviews on their website. Professional and courteous says it all.