O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eddie Vanhoorebeke
a month ago
I give them a 3 star and I m feeling generous today or maybe my experience are lower. I catch attitude from the people working the counter and let s face it they are supposed to be the ones with the auto mechanics knowledge I m simply the customers trying to explain what I need. When they continue to tell a person that s not out when they haveed never seen the part in question. Regardless when you tell people they don t know what they are talking about and it turns out that I m having to return items often there it doesn t seem like they know their job. Just poor customer service all around

  Keith Baugher
2 months ago
Usually has the best deal and customer service.

  Ann Holloway (12of8)
6 months ago
Wasn't wild about my visit. Usually the staff is really friendly and helpful but the guy I got this time....

  Brandon Torres
7 years ago
I went to get a new battery for my car a few months ago. I walked right up to the first counter and the employee was ready to enter the information to find my new battery. She was very kind and helpful. I was in and out in just a few minutes.Great service and I look forward to coming back.

  shoognite
a year ago
O Reilly's is hands down the best place to go when your trying to fix a vehicle. They have parts or most times have it next day. All the other places in my opinion are more for blinging out your ride

  Easton's Automotive
a year ago
Always great to help out with our auto parts orders and makes it extremely handy that they deliver right to the shop!

  Dannie Siefert
a year ago
Great customer service. Employees are quick, friendly, and knowledgeable.

  Don Smith
a year ago
BIG THANKS TO Jeff and Jeff went above the call to put their experience together to get this satisfied customer the rite parts at low price thanks again guys!

  michael rudebeck
2 years ago
Always great there good at knowing what your talking about almost always they usually always have what I need in to witch saves another trip out there

  Windysue Williams
2 years ago
Super friendly, accessible, accommodating. One part wasn't there but had it within 3hrs and brought it out to me.

  The Black Sheep
2 years ago
Needed a battery, cheapest among local auto parts stores. One of the workers came outside and did everything for us. Happy all the way around.

  John Wick
2 years ago
How can we or would we get cheap parts for Chevys better not break down in the parking lot with a Dodge was going to have to order that s***

  tomy phillips
3 years ago
Nice and very helpful workers. Very knowledgeable. Jason helped me out finding exactly what I needed at a great price.

  Kevin O'Connell
8 months ago
Love the store in herrin Illinois great help

  bob burns
a year ago
The staff are very helpful. The staff bend over backwards to help find hard to get parts.

  Timothy Fisher
7 years ago
Best customer service I have ever dealt with in my life, the employees were helpful, and had a good sense of humor.

  Ma Ga
a year ago
O o o O'Reillys how can they afford to pay all those people to stand around and do nothing? I forgot poor quality, nevermind

  Aaron Jones
3 years ago
Great place. Employees even go outside in the cold to make sure you have correct part.

  Dalton Wagley
4 years ago
Great customer service way better than Carbondale, the gentleman behind the counter even came out and show me where to put my power steering fluid!

  michelle cornman
a year ago
Have some of the stuff you need some of the time. Some staff is awesome others need to work at a fast food restaurant

  Spencer Shebesta
3 years ago
Johnathon was extremely helpful and even helped me get the new wires spliced into the old ones on my trailer.

  Darla McKeown
3 years ago
There are signs on the door requiring face coverings and self health screening, but the employees did not have face coverings. The guy waiting on me was coughing.

  Crysti Blacklock
4 years ago
The employees were very friendly and very nice.Was very helpful and helped me out alot.

  Randy Knight
a year ago
The most helpful staff there is anywhere. I don't go anywhere else for my automotive needs

  John Kampwerth
3 years ago
3 employees were outside smoking, one person running the 6 registers. I waited 15 min to get a set of brake pads,Wow wow,very poorly ran store. Two thumbs down for sure.....

  Allegra Hiller
5 years ago
Always friendly staff! Kudos to Kenny Y. at Herrin, IL for kindly installing my headlight bulb!! ARH

  Tim G
4 years ago
Great service and had the parts that i needed when the other parts stores didn't have it.

  Kerryj Never stupid Snoddy
2 years ago
After being told my part was 350.00 went to web site showed pic of actual pice 81.00 got part then smh

  Heather Dorris
3 years ago
The associates were very helpful! Really good customer service!

  Tamera Coulter
4 years ago
Huge thank you to you guys for being so great with me this morning. So helpful. Would definitely recommend!