AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carrington Rolle
a month ago
Autozone in Herrin is your best option for auto parts. The service was great. Carl and Don helped my girl friend fix her oil leak. It hasn't leaked since. Quality service!

  Missy Watts
4 months ago
Eden was absolutely amazing. She was full of knowledge and ready to do anything to help when we needed a battery. She turned us into lifetime autozone customers Thanks Eden

  Michael
8 months ago
I have went to through auto zone for awhile now they have been very helpful to me, anything they I need they always help today a worker helped me and even ran a code reader on my truck and told me what I need and told him stuff I may need to get and let me know of a deal that was going on and said people are getting the bundle $20-$30 dollars cheaper compared to buying it all separate I greatly appreciate this business and their support and strongly recommend you go to them anytime you need help. They help everyone and I'm sure they can and will help you too.

  Dakota Stewart
7 months ago
I got exactly what I needed and had my questions answered concisely and professionally by an associate named Addison. It was a memorable positive experience and I will be coming back here as well as recommending this location to others.

  jerry mendoza
a year ago
Very friendly and helpful staff Robyn was very helpful Josh from the Benton store was there to give good advice. Glen is amazing! Had issues with my car all week and he was super helpful. Went in for a couple lug nuts and not only did he help get the right ones. He changes all of them out for me right in the parking lot. 5 stars all the way herrin store you rock! Give glen a raise he goes that extra mile for people. He s a keeper.

  Jennifer Brantley
a year ago
Glen at the Herrin Illinois Store was awesome. He took great care of getting my battery installed, so that me & my kids would be safe on a long trip home. He was kind and professional. I d go back to this store just because of his service!

  Faith Wagner
9 months ago
Why do batteries always die on the day you need your car most? Autozone jn Herrin saved my day!!! My battery was dead on the way to an important event, but so hard to reach. They went the extra mile and changed it for me on the spot anyway. I can t tell you how much I appreciate that!

  Michael T
a year ago
We drove down for Christmas from north Illinois, and had the service engine light come on. Glenn W did a code scan on my Suburban and it came up with a mass airflow sensor issue, he had the part right on hand and INSTALLED it for me right there. Saved me having to do it while getting everything ready for Christmas Eve, and gave me peace of mind for the trip back. I'll be coming back here for any car issues I have the next time I'm in town! Thanks a million!

  Kyle Turner (Kyky)
2 years ago
Came in here a little while back and Zeb and josh helped me around and chatted with me about the problems I was having with the car. They helped with ever thing I had to throw at them, definitely will be coming back here to the zone.

  Carl Vinson
a year ago
Went to Auto Zone in Herrin to try and find me a a Chilton auto repair manual for my 2013 Buick Regal. Was talking to Glenn and he said they didn t carry them. He asked me what kind of problem I had been having. I believe it was some kind of tire noise. Their was another employee in the store and they were not busy at the time. He grabbed his flashlight and proceeded to look at all the tires. Explained to me what he saw. I learned a lot from him. Auto Zone should be glad they hired Glenn. I am. Carl

  Sweet Sculpture
a year ago
I had a great experience with the worker named Glenn. I had break fluid leaking and he helped me fix the problem that took a hour of his time. I couldn t thank him enough!

  Michelle Mickey Mulvaney
a year ago
Well it was rolling my fault I thought it was the battery so put a new battery in it started up I asked him check the alternator I guess it came back okay because next thing I know I'm having to have it towed in the alternator fixed but overall they do a good job if you know what if you know what you're doing

  Tori Brinkler
2 years ago
Went in a few days ago to get some parts and oil and such for my mechanic to work on my car for me, they had a promotion going on with the oil and I brought it up to the counter for the salesman to tell me it's the wrong type oil...3 times and did not point me into the correct direction or even tell me which one it was...then when I bought the breakpads he sold it to me without the hardware when clearly I said what I needed. This is not the first time I've dealt with bad costumer service/lack of knowledge at this location specifically...will not be returning. Recommending you save your time and go elsewhere too.

  Abby Krantz
2 years ago
Was advised to come here with some issues I was having with my car, young gentleman zeb had read my codes and showed me my issue I was having. Lucky enough they had the part I needed and I had purchased it and had it changed and have no had a problem since. Much appreciated and will definitely be coming here with any father issues.

  Tammy Pierce
a year ago
Eden has been amazing to work with , even got our commercial account set up with no hassle ! Highly recommend

  Bob Dobbs
2 years ago
I came in today needing an air filter and a cabin filter for my 2017 Volkswagen Jetta. The service people wanted way too much to change these so I set out to do it myself.Once I got the filters, I had no clue on how they installed, I was shocked as to how complicated they made these newer cars. I told the parts man, Jacob M that I didn't know how they went in the car. He came out and showed me how they went into the vehicle.I am so thankful that there are still helpful people like Jacob M. that help you when you are at a wall with fixing a car, thank you very much!

  Tim P
2 years ago
Typically AutoZone is my go-to place for parts. Having the location is Herrin is great and extremely convenient. My ONLY reason for 4 stars instead of 5, is due to the lack of help/knowledgeable assistance. The staff here seems very confused (which I understand it's a new store), but it seems like I never see the person twice. Its always someone new. Maybe this will change soon and I can bump this rating up to 5.

  Bill Clark
6 months ago
Very clean well stocked store. Team member thar waited on me was very friendly.

  Tim Gove aka apex71
a year ago
Glen pointed me to the right tool for the job thank you so much Glenn you guys are so much better than your competitor across the street

  David Castens
a year ago
Don at the Herrin store is a superstar employee i needed help changing my brake light switch and he changed it for me in no time and when we figured out that wasn't the problem he helped me troubleshoot the problem until we figured it out... Without this gentlemen's help i would not be back on the road so thanks a bunch Don if I could give more than 5 star's i would

  Travis Forbes
2 years ago
Awesome service! Mr. Jacob M. Is more than willing to go the extra mile to ensure professional service to the customers; with an outstanding personality. 10/10 will be back again.

  Tiff Conn
a year ago
Stopped here to have a diagnostic done on my car. Was fast and efficient in explaining the codes to the best of his knowledge. Going back to buy stuff soon!

  Keith Baugher
2 days ago
Great prices and deals

  Christopher Moss
3 years ago
The first time I was here there was a guy so stone that he couldn't find a fuel filter second time I was in here somebody went out of their way to help me find the product that I needed four out of five stars and I haven't seen that guy since

  Crystal leschke
a year ago
James McClure was a great help! He read the code on my truck and gave great advice!!

  jlynn minor
a year ago
Shoutout to glen!! He had great customer service and answered all the questions I had. Which I really appreciated!!

  Rebecca Murphy
a year ago
Friendly and knowledge team, picked my items for me and brought them to the counter for my oil change combo!

  TAMMY BAUMGARTE
a year ago
Aaron and Glenn at Auto Zone in Herrin Illinois were excellent to work with today. I appreciate their time a great service.

  Kaleb
a year ago
I had Aaron help me with my battery terminal he came outside and was super friendly helping me dope service

  Gene Payne
2 years ago
Excellant place to shop. Very polite and helpful. Even installed my product i purchased. Highly recommend!