Neal Tire & Auto Service
4.4 (97)
918 E Laurel Ave, Havana, IL 62644
(309) 543-4444
nealtire.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Josh Schauer
3 days ago
Stopped in there today at aprx. 4:40pm. They close at 5pm. Now I know I'm cutting it close. But I had gotten a flat today while in Fulton County. So I needed to have a tire repaired instead of driving 100 miles on a donut trying to get home. Well after several minutes I was informed by a very rude lady upfront that my tire wasn't fixable because the leak was on the belt of the tire. So I left driving the 100 miles on a donut @55mph. Well my cousin looks at it tonight, and repairs my tire in 5 min. I understand people want to go home, but you could have made a customer for life, and I would have told everyone how this tire shop helped me right before close. Instead you wanted out of work and told me anything just to get me out the parking lot! Also, the rude woman upfront wasn't going to swap the donut for the regular rim and tire if it was fixable at first, until I asked if I could just change it in the parking lot as not to hold them up from going home. Never again! If you read this far....don't go. Wanted $30.00 to plug a tire. A used tire is 50.00. Word to the wise, avoid this place, woman is rude, and they only care about getting out of work for the day.
Richard Deal
2 months ago
Very friendly serviced oil change and also fixed tire sensor. Did not have to wait to long.
Jerry Jessen
a year ago
Staff is very friendly and accommodating. Great price on four new tires with quick turn around on installation. Will be back for all my car needs. Thanks again.Service: Auto tire replacementService: Auto tire replacement
Colette Underwood
a year ago
My Aunt has been in Havana 48 yrs. She get good service. I purchased my tires from them 1yr ago & called on Monday to have a balance & rotation before leaving on Friday to Oklahoma but they didn't have time until Friday afternoon. I had to leave a 8am that day. I guess my residency of 3 yrs isn't enough to get good service.
Michelle Cagle
3 years ago
Dee and Kelly are top notch always on the ball and able get my jeep in usually same day!!! It's not just a job to them they care about the safety of you and your vehicle!! Prices are reasonable and they work with you to get you what your car needs to get up and going!!!
Meagan Arnett
4 years ago
Staff is phenomenal & will really work with you to get your vehicle serviced on your schedule. Prices for service are very reasonable. Quality of work is top notch! I won't take my vehicle anywhere else!
Chris Rilea
2 years ago
Great people with very professional service. They have done great work on all my vehicles; I have never been let down their quality work and their friendly service.Services: Tires, Steering & suspension repair, Wheel alignment, Brakes, Oil changeServices: Tires, Steering & suspension repair, Wheel alignment, Brakes, Oil change
Michael Alicie
2 years ago
The ladies are very nice and dialed in on their knowledge. The help I received was great and even though they were busy, I was able to drop off my tires and rims and they squeezed them in.
Rebecca Sage
3 years ago
Neal's was super busy and they were awesome and they squeezed me in for a new tire as mine wasn't able to be repaired. They didn't have the tire I needed, but were able to get it in the next day. I highly recommend Neal's for all your tire needs.
Jake Nebergall
5 years ago
Awesome service! Can't be any happier with price and quality of work. Definitely recommended for buying new tires, tire repair, or install of tires. I have always been treated well, very nice customer service!!
Alan Pelletier
10 months ago
Friendly and local people that get to know you and your trucks. Fair rates and solid workmanship.
Mindy Kruzan
8 months ago
They do ok. Can be kinda slow, but they get the job done
Mike Dahl
3 years ago
Best service hands down, very knowledgeable, its hard to find a good mechanic shop, Neal's tire has won me over for life. Thanks to everyone that works there.
mike carlock
3 years ago
I have Always Received Quality and Dependable Service from the Havana Facility the Whole Staff there deserves Great Recognition for their Politeness and Great Attitudes !!!
Shamia Currie
a year ago
I was on a delivery for pizza hut one time and I got a flat tire stopped by there they aired it up in a 2 mins and had me on my way with no charge
�lfhrafn
a year ago
Great place, treated amazingly and they always do a good job. Always appreciate these guys
Pauline Mahan
4 years ago
Took them less than 40 minutes to put 4 new tires on my car. Everyone was friendly and knowledgeable.
Martin Mcatee
4 years ago
Happy customer very good communication. Staff very knowledgeable about tires definitely will return for tires and service in the future.
Will Roberts
5 years ago
I have bought two sets of tires here so far and am completely satisfied with the experience. Great costumer service.
Rodney Yoswig
3 years ago
When your car tires need a doctor's appointment, this is the place to be.
Zane Fowler
4 years ago
Friendly, knowledgeable staff. They always get me in & out. Great service.
George Davis
3 years ago
Very friendly do great work reasonably priced....willing to answer questions
Jeff Johnson
2 years ago
last minute emergency and they were beyond helpful...Two tires and back on the road
Jon Brown
3 years ago
Was there to get someone else's tire fixed and some sweet old lady paid for it!
Robert Henricks
2 years ago
They helped me as much as they could didn't charge me for their time, was really appreciated
Daniel Barker
a year ago
Would go here if my wheels were about to fall off
Ronald Ebbert
4 years ago
Always treated with respect and appreciation, service is quick and thorough.
Pauline Bailey
3 years ago
Very friendly staff reasonable prices
Jae Baylee01
2 years ago
Have done my vehicles , great service
Rick Corbett
4 years ago
Always do a great job. Love this place.