Joshua Peterson - State Farm Insurance Agent
4.9 (63)
230 W Main St, Havana, IL 62644
(309) 543-6248
petehavanasf.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Neal Wright
a week ago
I ve never met Joshua, or talked to him in my recollection. I deal with Julitta, Samantha, or Emily and they have yet to let me down. Always on top of the situation, extremely helpful, and very knowledgeable. Good group to deal with .
Sue Kerr
4 weeks ago
Always friendly and helpful. Claims handled quickly and easily. That's why I've stayed with them for over 30 years.
charlette smith
5 months ago
Very easy to work with. I really like that I can email them with questions and they respond quickly. I always think of my questions late at night, when they are closed. So, being able to email and get a quick response is great.
Charlotte Lindner
9 months ago
The staff was very helpful and quick to answer any questions. Samantha was knowledgeable regarding the the type of insurance that would best fit my family needs. She quickly provided me with information regarding my car and house insurance. New quotes were given to me with an excellent description of my coverage and discounts. I would recommend State Farm in Havana for the great customer service.
Stephanie Cox
7 months ago
I think the employee's are great but my insurance has gone up twice in the last year and a half. I have not filed any claims and have not gotten any tickets so I am doing away with State farm. I don't see why they are penalizing their good driver's,not a good way to keep customers I would
Jim Ahart
10 months ago
Great customer service from the office staff. Samantha was very helpful & came through for us when we needed her the most. Highly recommend
elizabeth quinones
4 months ago
The staff at Havana State Farm are always so pleasant, helpful, knowledgeable, and efficient.
Melissa Gray
9 months ago
I have been a customer for 5 years and love this location. Stacey and Samantha are great and always so helpful!
April Burgett
4 years ago
Josh and all of his staff are always very helpful and great to work with! Anytime I have questions, concerns, or need to price insurance on a different vehicle or home, they are very helpful and knowledgeable. I highly recommend Josh Peterson in Havana for all of your insurance needs!
Maddie Morgan
5 years ago
Josh and his team are all caring, professional people. Samantha went above and beyond to help with an issue we were experiencing and is always willing to help with any questions we have. Highly recommend them to anyone!
Jeanine Hart-Hipsher
4 years ago
I am amazed by the team in this office. Cindy completely exceeded our expectations regarding an issue that we are experiencing. She has helped us through questions, difficult situations, and concerns. Cindy's calls and progress checks alleviated a lot of the anxiety that surrounded our ordeal.It is nice to work with an insurance agency that truly cares for its customers. I highly recommend them to anyone.
Adam DeFord
a month ago
Great in person customer service!
Mackenzie Bennett
4 years ago
Joshua and his staff are amazing. Cindy always takes good care of me. It's relieving to know that when insurance papers get all hectic they are there to make it simply and easy for me to understand.
Dennis Morgan
3 years ago
I have always had a positive experience with the State Farm team in Havana. My recent claim, I worked with Samantha who went above and beyond to make sure our needs were met. I highly recommend Samantha and the State Farm team in Havana.
Emily Eakle
4 years ago
Josh and his staff are great! Samantha always helps with any questions and gets me going in the right direction. Highly recommend Joshua Peterson-State Farm, you won't be disappointed!
KIM RUSSELL
4 years ago
Josh and his staff are top notch! They're friendly and know their stuff. If you have any questions or concerns, just give them a call or pop in to see them. Tell Julitta "Hi" when you get there.
Emily Buhrow
4 years ago
Very friendly staff who is easy to work with! It s obvious they have your best interests in mind and truly want to make sure you re taken care of. They provided me with tips on how I can save money too! Would highly recommend!
Lori Short
3 years ago
Josh & his team are phenomenal. I have worked with everyone in the office, but I think Stacey the most. She is always such great help.
K Michelle
3 years ago
The staff is very professional and friendly. Stacey always answers my questions in a timely manner and eager to help with all of my insurance needs! I highly recommend State Farm in Havana.
Lisa Payne
4 years ago
State Farm has been very helpful with processing my claim. Samantha and Stacey have been very helpful and professional. I would definitely recommend State Farm as your insurance agency!
Susan Cornish
11 months ago
Very helpful I am new to area they were very welcoming in getting me what I needed
Brenda Davenport-Fornoff
3 years ago
Josh and everyone who works in his office are great to work with. They do their best to answer any questions, and if they don't know the answer, they find it. Very friendly office.
Katherine Davenport
4 years ago
Great client service! The staff respond to questions in a reasonable amount of time and are accommodating to the need of their customers. Thanks for all of your help!
Corey Scheland
4 years ago
Very knowledgable and friendly staff. Always very helpful with any questions you have. Downtown location is perfect! Joshua Peterson State Farm 10 stars!!!!!!
Cory Todd
4 years ago
I ve had State Farm since I got my license in 1996 and the service I have receive has always been the best. They always treat me great!!
Mike Greco
4 years ago
Amazing team and more importantly, an amazing experience! Highly recommend! Samantha Ellsworth is a joy to work with.
Keitha Graham
a year ago
A great group of people that work here, I'd definitely recommend them
Kathy Brooks
4 years ago
The ladies here are more than helpful! They are absolutely wonderful and always ready to help!! Thank you!! Brock and Kathy Brooks
Michael McNeil
4 years ago
Always friendly service and they call or text me with a friendly reminder to make a payment! Greatly appreciated!
Mary Hughes
5 years ago
So quick and easy to manage my account. Cindy made the process simple and also gave good advice. Thanks.