Euro Care Auto Restoration

3.7 (24)

  1211 Estes St Ste 5, Gurnee, IL 60031
  (847) 336-4600
  Claimed

Auto body shop

Accessibility

  • Wheelchair accessible entrance

Offerings

  • Oil change

Amenities

  • Mechanic

Planning

  • Appointments recommended

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alexander Vaynman
3 years ago
I have been coming here over the years for most of our body work. Most recently, our Nissan Xterra was too big to fit into a garage at our new home and then managed to back it into a dumpster during that ordeal. I had a couple of local estimates done closer to our house. We received the best deal at Euro Care Auto Restoration. I spoke with the owner when I went there, and he was friendly and pleasant to deal with. The work was completed quickly and the workmanship was perfect! We had an additional area of our car worked on, and they went above and beyond doing additional work on it at no extra cost. Great overall experience and highly recommended!

  L
4 years ago
I have to say I was extremely hesitant to bring my car here for repairs. The reviews I read didn't exactly inspire confidence. But they definitely delivered. I was rear ended so the other person's insurance picked up the bill. The guys did an amazing job. I didn't spend much time at the shop but what I was able to discern was a shop filled with many hard-working people. Don't judge a book by its cover. Thanks guys!

  Poresha Childs
2 years ago
Went through an insurance claim, Euro kept giving me the run around saying my car would be finished in 2days then it lead up to more days. Finally got my car back in 3 months and the check engine light was on when they gave me my car. Had to take my car to the dealership to get fixed and they said is was multiple things still wrong with my car end up having to come out my pocket $1,200 for something euro should had fixed. I DO NOT RECOMMEND THIS SHOP!!!!!!!!!!!

  Rosa Gomez
4 years ago
Worst experience ever insurance took my car with them painted the parts wrong color took about 2 months to fix it didn't even bother to buff my car scrapped parts that didn't even needed repairs kept taking it back to get it fixed and it was excuses every time. My car is still messed up . Simply don t recommend at all!

  Liz Lozano
5 years ago
My Jeep was brought here after I got rear ended. We had to keep bringing the vehicle back and forth to them. For starters they painted the hood and the back door a different color than the rest of the Truck!! They put wooden shims under the driver front seat instead of replacing it, they bought a used back door (gate) that was dirty and dented even thought they told the insurance company that it was brand new. The bars underneath were still bent and some were still broken. They glued a used bumper on and coated the under carriage with some type of white coating. To this day no one knows what it is. It took an additional body shop and the Jeep dealer to get my truck back in working order. This place is so unprofessional! I spoke with them the day before Memorial Day and made arrangements to drop the Jeep off again the following Tuesday to have the seat fix and the guys said hopefully I remember this conversation because I m going to drink a lot this weekend! Well he wasn t kidding! I drove trhru rush hour traffic only to. Find out that they were were all gone! The next day the same guy told me oh yeah we all had hangovers so we closed early yesterday!!...STAY CLEAR OF THIS SHOP!!!

  Josue Jaime
3 years ago
BAD BUSINESS PRACTICEI would stay away from this Business. We serviced their auto glass needs and they paid by check. The check was returned to us for insufficient funds by the bank. When we called to collect, we keep getting the run around. I would highly recommend using another business. If they can not afford to pay $195, imagine what kind of cheap/used parts they are putting on your car. They are probably cutting every corner imaginable, to repair their cars, to save every dollar.UPDATE:Customer has paid the bounced check, after two months of seeking him out and having to write negative reviews. In retribution to my negative reviews, he felt it necessary to write negative reviews for my company. Why did he write those reviews...because I wrote negative reviews for him. Tomas has gone as far as trying to bribe me to take down my reviews. If Tomas was this responsive to my initial phone calls of trying to collect on the bad check, we wouldn't be in this predicament. He is upset with me for taking action on trying to collect on a bad check. Instead of being upset with himself for avoiding the situation and letting it build to this.

  Todd Stites
6 years ago
Had my car for a week, told me it was ready, charged my insurance for parts and then when I picked it up, repairs were not complete. It was supposed to be a 6 hour job, complete. Now, they want my car for another 2 days, which insurance will not cover for a rental. Car was also returned much dirtier then before missing half a tank of gas. This place sucks!

  Nathan Sweet
4 years ago
Horrible service, unorganized and unprofessional. Took over 4 months to finish working on my car. They kept putting it off to the side and I had to keep calling them to actually get the work completed. After 3 months I realized that not only could they not find the paperwork for my vehicle, but they forgot to order the parts for it FOR 3 MONTHS and even after all of this I found out the job wasn't completed once it was returned to me. DO NOT go here!!!

  Jennifer Franco
3 years ago
Brought my car to get my bumper fixed, had my car looking brand new, love this place would definitely recommend to my friends and family! Thanks for the amazing job!Services: Painting, Body & TrimServices: Painting, Body & Trim

  carlecia mosley
8 years ago
I had really bad front end damage took them about 2 weeks to fix and my car is back looking and riding new!!

  Theodore Golota
a year ago
Great place and great owner. Very fast and efficient work. Would never go anywhere else.Service: Body & TrimService: Body & Trim

  Aleksandr Gershik
6 years ago
Reliable, honest and highest quality of work!

  Matthew Sonye
4 years ago
What is the phone number to contact anyone who works here?

  Opening Hours

Monday 8 AM-5:30 PM
Tuesday 8 AM-5:30 PM
Wednesday 8 AM-5:30 PM
Thursday 8 AM-5:30 PM
Friday 8 AM-5:30 PM
Saturday 9 AM-1 PM
Sunday Closed

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