Fields Collision Center Glenview

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Andrew Heller
8 months ago
I had a great experience with Field's! Jake S. and the rest of the team provided excellent assistance with getting parts matched and painted properly, with a decent turn around period as well. Would recommend coming here!Service: PaintingService: Painting

  Windu Bumi
5 days ago
It s been over a month since my car was towed in after an unattended hit and run. It s one thing to wait for parts shipment or actual install time, but it s quite another to not knowing about what s going on.The staff I ve been working with isn t always available to pick up the phone and update me with real progress or timeline. Many many calls I just left a voicemail and never heard back until I call him back.Not happy with the experience and may never return.Services: Painting, Body & Trim

  Jim DeRose
a year ago
My Lexus GS was involved in a hit and run, whereby the rear bumper was completely torn off. I was nervous that it was not going to be brought back to my expectations. Jake Schusteff, my estimator, assured me that I was in good hands. The repair had taken longer than I had hoped, due to a less than helpful insurer that we were dealing with, but Jake kept me informed throughout the entire process via text.I just picked up the car and it literally looks brand new! Thank you Jake, Angela, Rick and the rest of your fine team. I feel like I'm driving a new car again!Services: Painting, Body & Trim

  James Kracum
5 months ago
I visited Fields Collision Center shortly after an accident. Dennis promptly assessed the damage for me, and gave me clear and thoughtful advice. He identified issues (physical and otherwise) that I would not have thought of. He and his team were very helpful and I would recommend them to others.Service: Auto engine diagnosticService: Auto engine diagnostic

  Bob Mann
a year ago
The rear end of my new (3000 miles) Ford Platinum Explorer was smashed by a careless driver backing out in an Old Orchard Center garage. For the past 20 yrs I ve had occasion to bring to this same shop several previous Explorers & several 5-Series BMWs and never had any problems with their top quality repair work. I ve always gone there because of their knowledge & workmanship & the care they've always exercised. And I m especially very particular being an engineer who at one time worked at General Motors. Fields staff identified several hidden damages which had gone unnoticed by my insurance adjuster & were added to my claim without debate. The Manager on my repair job this time was a most conscientious & experienced fellow named Jake Schusteff. He regularly phoned to keep me updated RE repair progress. Jake was excellent to work with & always available for questions.I highly recommend using the Field Collision Center for repairs or to restore any vehicle s damages.Service: Body & Trim

  Olivia Simmons
a year ago
My jeep was involved in a hit-and-run situation back in October. Jake at Fields was assigned to my repair - he was very communicative, respectful, and straightforward throughout the entire repair process. He handled conversations with my insurance agent when they (the insurance company) made an error on an aspect of the repair that they were supposed to cover.

  Jennifer Cramer
9 months ago
Worked with Jake on an estimate and repair of our Jeep. Jake was responsive and kept us informed during a lengthy process. He worked well with us and coordinating with our insurance company. Highly recommend.Services: Electrical, Body & TrimServices: Electrical, Body & Trim

  Angela Johnson
a year ago
I own two Dodge Challengers. Unfortunately, I ve had to reach out to Fields Collision Center for both my vehicles for body work on two different occasions. Both times I received my vehicles back with amazing work done! Communication was on point and I m very happy!Service: Body & TrimService: Body & Trim

  David Youn
10 months ago
Great overall experience with, Jake. He took good care of us, and got my car back in tip top condition while ensuring that we had the lowest out of pocket costs.Service: Body & TrimService: Body & Trim

  Ronnie Lundin
a year ago
I was a complete inconvenience to stop in and ask for an estimate. Receptionist was highly annoyed I was there. Said come back in a week that s the soonest appointment I have available. My sons and his friends were washing a neighbors car when one of them used a bristle pad and SCRATCHED THE WHOLE CAR INCLUDING ALL THE WINDOWS TAIL LIGHTS ETC . If I had to guess 20-25k in damages . The second I walked in I got a bad vibe from her attitude. I hope you guys can improve in the future moving forward.

  Mike Damian
4 years ago
I've taken my BMW X4 to Glenview Auto Body twice for extensive collision repairs. Dennis and the entire team were very professional, exhibited extraordinary attention to detail, worked diligently with my insurance company's representatives and also convinced them to pay only for genuine parts when they originally didn't want to. Both of my collision repair jobs were completed perfectly in accordance with certified BMW standards, and also approved by Fields BMW. The Glenview Auto Body Team takes an enormous amount of pride in their work, and I am very grateful that I took my business to them. I highly recommend Glenview Auto Body for all of your body repair needs!

  Craig Slater
6 years ago
I brought my car to Glenview Auto Body after running over a spare tire on I94. My car had damage to the engine cradle along with body damage. I was amazed to get my car back in about 2 weeks & that was over the Christmas holiday. Also the repair was as good as new & my car was spotless clean inside & out. Very happy with the work. Highly recommend.

  Brent Regis PGA
a year ago
I have a scratch on my rear bumper that would take one minute for an estimate, but they would not schedule me for an estimate for 10 days, nor would they accept pictures via email. Poor service by the receptionist all around.

  Kent McLaughlin
4 years ago
Every time I need body work, major or minor, Glenview Auto Body is my choice. I've owned everything from Buicks, to Expeditions, to BMWs, and the work done by the crew at GAB is excellent. Tim Ipjian and Dennis are both excellent estimator and work diligently with insurance companies to make the repairs proper. Finish work is outstanding. They are also a BMW-certified repair shop. Work can be slow, and it always seems to take longer than they estimate, but the outcome is worth the wait. As long as I live in the Chicago area, I will not take a vehicle anywhere else for collision repair.

  Jennifer Andel
3 years ago
The body work was done well and don t have complaints with that. The only problem I had is that when we got it back that the automatic window switch didn t work and the auto unlock which my husband seemed to fix himself . They said they would contact the Toyota dealer since they said that they couldn t fix it and it was not their problem when it worked prior. And we didn t hear back from them for 6 months not even related to the window getting fixed. The guy kept making excuses that oh you said it was fine when we did not. If something worked and now it does not I want it fixed. The guy was so rude and talking down to me probably because I am a woman and I didn t know what I was talking about when that s not the case! I will never go back there because of him and because their lack of communication. They say they will call you back by the end of the day and then 2 days later you get a call. Not very efficient when you want it fixed 6 months prior.

  Fatih Ilcin
7 years ago
I took my car into glenview auto body based on the fact that they are down the street from my work and they did the body work on a fleet account we maintain. My vehicle is a saturn sky (very unique vehicle) the right door and the quarter panel had to be replaced. Time estimated was 3 weeks... ended up being over a month. (6 weeks) When I got my car back, the interior was covered in sanding dust, the trunk didn't close right (which than they told me they don't get paid to align it, even though they had to remove it) the rear lights didn't work, the taillight housings weren't even bolted down (screws were missing), the trunk leaks water still to this day. The door doesn't shut correctly, the window doesn't roll all the way up when the door is closed because of an alignment issue. There was a rattle in the door, when I opened the door panel, I saw that there were missing nuts and bolts and the wiring for the speakers and the window motor were all butchered up. And lastly the front left fender was missing a bolt. (Which I was told did not come out, but its a lie because the fender over laps the quarterpanel which was replaced) I noticed all of these issue because I am a certified technician and know my car inside and out. I feel bad for all the cars that go in and out of there with terrible quality and the owners handing over their hard earned money without knowing how terrible of a service they are receiving. I can't believe they are still in business...

  Jerry Marichal
4 years ago
Great work! They take the time to make sure everything is done according to manufactures specifications . I prefer quality work over a fast repair . My car is always clean and repaired properly ask for Tom or Tim

  Jong Gyu Kim
5 years ago
I am very disappointed at this place. I regret letting my car fixed at there. It takes almost two months to fix a simple body repair work. Imagine I had to live without a car for two months during busy year ending holiday season. I felt it seemed forever! First of all they don't know how to communicate with their customers properly and secondly they are NOT Professional on the current electronics built into the cars. I never got reply phone calls to my messages left on their answering services. I had to call them again and again to check whether the car was fixed or not on the promised date. They failed three times to meet the due dates. Even when I called to get the updates on the car, I had to listen to hear so many excuses for the delay, such as sick workers, parts back-ordered, electronic modules not working properly due to factory resetting required, too complicate to fix, and on and on...I would never leave a bad review if they called at least once or twice in advance to share some updates on the status and expressed some apologies for the delay to cause inconveniences but they did not!I hope this review can convey some messages for them to realize and to improve their services to other future customers, so I can see some happy customers' feedback in the future!From a Very unsatisfied customer!PS:Today I received a phone call from the owner of the business, Jerry. Thank you for your kind explanation. I greatly appreciate it. Hope you have more happy customers than unhappy ones.I would be happy to change the review feedback rate from one to four stars this time. Keep the customers happy, Cheers!

  Karisa Alamabi
a year ago
My name is Patricia Mc Clean..My experience with Keith Wieczorek has been outstanding.. I would recommend his services to anyone.Very please with the entire process.Would definitely return if any other problems arise.Service: Body & Trim

  Barb Zenner
2 years ago
Not very customer focused, very arrogant. Their quote was double any other body shop, based on 2 other quotes. Not really a shop I would like to go to, more interested in the insurance I had.

  Julietta Camarena
3 years ago
Very good job done, my cars body needed an update . They fixed my car quick and proffesionally not to mention my car was impeccable and smelled fresh once I picked it up fresh from the shop.

  JOSE MONTANEZ
a month ago
Great place good people always

  Josh Weiser
a year ago
Fernando did a fantastic job making sure my vehicle was taken care of!Service: Body & TrimService: Body & Trim

  Bob Kafkis
6 years ago
I am a perfectionist and that's the type of work they do. They are not the least expensive but they do excellent work.

  Douglas Jankey
4 years ago
This place does not deserve a star but it s required to leave a comment so here is my message to you the uniformed reader.STAY AWAY THE PLACE IS A JOKE !

  john wilson
2 years ago
Did a professional job on a difficult paint color match. That's what it's all about

  ADEEL SHAMSI
6 years ago
Not a place to repair your car, rude estimater

  MatthewPolovin
11 months ago
Jake was really helpfulService: Body & TrimService: Body & Trim

  Jonathan Bell
3 years ago
Professional and straight forward team